Sr Program Manager

LifeWorks, Inc. • $86K — $136K *
Vancouver, BC V5K 5J9In-Person
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 7+ years of program or project management experience in a technology or health IT sector
  • Proven ability to manage complex programs with multiple stakeholders and tight timelines
  • Experience in government or public health systems, particularly with funding applications
  • Strong communication skills for distilling complex information into executive-level reports
  • Established relationships with government agencies and health authorities
  • Comfortable with capital budget management and monthly financial reporting
  • Hands-on risk management experience using structured frameworks

Responsibilities

  • Manage program execution plans by translating strategic priorities from product and engineering teams
  • Lead quarterly planning and risk review sessions to ensure accountability and transparency
  • Oversee program budgets and track financial performance, reporting variances effectively
  • Act as the main contact for external partners, coordinating contract reviews and negotiations
  • Identify and pursue new funding and partnership opportunities to enhance program growth
  • Facilitate alignment across teams for the TELUS Health Information Exchange's development
  • Serve as a liaison among various departments to ensure successful program delivery

Benefits

  • Comprehensive total rewards package with competitive salary and bonus structures
  • Minimum 3 weeks of vacation and flexible benefits plan
  • Flexibility to work in-office or remotely depending on role requirements
  • Generous pension and share purchase programs
  • Opportunities to contribute to community initiatives
  • Career growth and learning opportunities for skill development
Full Job Description
Description

What you'll do

  • Own end-to-end program management across HDS delivery workstreams, translating strategic priorities from Product Management into well-structured, trackable execution plans; maintain and evolve the program roadmap in partnership with Product Management and Engineering leads to ensure quarterly and sprint-level plans reflect capacity, dependencies, and delivery commitments to clients
  • Lead quarterly planning cycles and facilitate risk review sessions using structured frameworks (e.g., ROAM); own the program risk log and drive accountability for risk mitigation across engineering, product, and business teams
  • Track capital expenditure and program budgets; flag variances and support financial reporting cycles including monthly business reviews and executive updates; produce clear, well-structured status communications and stakeholder updates for leadership and cross-functional audiences
  • Act as the primary point of contact for external program partners (Infoway, provincial ministries, health authorities) on program-level matters; drive multi-party contract review cycles, synthesize internal comments, and coordinate legal, finance, and Product Management stakeholders to move agreements to execution
  • Identify and develop new government funding, co-investment, and interoperability partnership opportunities that support the portfolio's growth mandate; engage with provincial and national stakeholders on connected care initiatives, trust frameworks, and data sharing agreements
  • Support the strategic build-out of a TELUS Health Information Exchange by coordinating across HDS, EMR product teams, and external health systems to align architecture, scope, and go-to-market sequencing; facilitate cross-functional alignment between Product Management, Engineering, Legal, and Sales as new interoperability use cases are scoped and commercialized
  • Serve as the central coordination layer between engineering, Product Management, legal, finance, and business development; build and maintain trusted relationships with client-side counterparts (health authority program managers, provincial IT leads) to support delivery alignment and renewal conversations


Qualifications

What you bring

  • 7+ years of progressive program or project management experience in a technology, digital health, or health IT environment
  • Demonstrated ability to manage complex, multi-stakeholder programs with competing priorities, tight timelines, and significant ambiguity
  • Experience working with or within government, public health systems, or regulated health data environments - including familiarity with funding application and contract management processes
  • Strong written and verbal communication skills; proven ability to distill complex technical and program content into crisp executive-level communications
  • Track record of building trusted relationships with external partners (government agencies, health authorities, vendors) and internal cross-functional teams
  • Comfortable with financial tracking: capital budgets, actuals vs. variance, and monthly financial reporting
  • Hands-on experience running risk management processes (risk logs, ROAM or equivalent frameworks) and facilitating risk reviews with delivery teams
  • Proficient with program management and collaboration tools (e.g., Jira, Confluence, Google Workspace)
  • Fluency in English (required); French language skills are a great-to-have


Great-to-haves

  • Familiarity with health data interoperability standards and ecosystem (FHIR 4, HL7, SNOMED, provincial health information networks, Canada Health Infoway programs)
  • PMP, PgMP, or equivalent professional certification; exposure to agile delivery frameworks (SAFe, Scrum, Kanban) and experience coordinating across multiple sprint teams
  • Experience supporting or leading contract negotiations for technology services with government or health sector clients


Advanced knowledge of English is required because you will most of the time interact in English with external parties (clients, suppliers, candidates, external partners, etc.); interact in English with internal parties (colleagues, internal partners, stakeholders, etc.); and work with IT tools whose interface is only accessible in English as part of this position's main responsibilities given its national scope.

Salary Range: $86,000-$136,000

Performance Bonus or Sales Incentive Plan: 15%

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience. We encourage all qualified candidates to apply, even if the posted salary range doesn't match your expectations. We're open to discussing competitive compensation packages tailored to your experience level and expertise. TELUS offers rewarding benefits, which may vary per job function, such as:
  • Comprehensive total rewards package highlighting competitive salary and bonus structures, minimum 3 weeks of vacation, and flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills
  • And much more ...


Job Type: This is for a current vacancy

About LifeWorks, Inc.

LifeWorks, Inc. Careers

Joining LifeWorks, Inc. presents an unparalleled opportunity to become part of a leading team dedicated to professional growth and innovation in the industry. LifeWorks, Inc. is renowned for its commitment to excellence and a culture that fosters diversity and leadership.

Explore Job Opportunities

LifeWorks, Inc. offers a variety of job opportunities that cater to a range of skills and professional interests. Whether seeking an entry-level position or a more senior role, LifeWorks, Inc. provides a platform for career advancement and personal development.

Internship Programs

Embark on a professional journey with LifeWorks, Inc. through its dynamic internship programs. These opportunities allow individuals to gain hands-on experience, enhance their resumes, and develop essential skills in a real-world setting. Internships at LifeWorks, Inc. are a stepping stone to full-time employment and a flourishing career.

Professional Growth and Benefits

LifeWorks, Inc. is dedicated to the professional growth of its team members, offering extensive training and development programs. Employees enjoy comprehensive benefits that support both their professional and personal lives, ensuring a well-rounded employment experience.

Inclusive Culture and Diversity

The company prides itself on a workplace culture rooted in diversity and inclusion. LifeWorks, Inc. believes that a diverse team inspires innovation and enhances problem-solving capabilities. Through diversity training and inclusive hiring practices, LifeWorks, Inc. ensures that all team members have the opportunity to contribute and succeed.

Networking and Leadership Development

LifeWorks, Inc. encourages its employees to engage in networking and leadership development activities. These initiatives are designed to build strong professional networks and develop the leadership skills necessary for career advancement within the company.

Innovation at LifeWorks, Inc.

At the forefront of innovation, LifeWorks, Inc. continually seeks to implement cutting-edge solutions and services. The team at LifeWorks, Inc. is composed of dedicated professionals who bring creativity and expertise to every project, driving the company's success in a competitive market.

Hiring Process

The hiring process at LifeWorks, Inc. is designed to identify and attract top talent. Candidates undergo a thorough interview process that assesses their skills, cultural fit, and potential for growth within the company. LifeWorks, Inc. values transparency and communication, ensuring that all applicants receive timely updates and feedback.

Career Opportunities Await

LifeWorks, Inc. is actively hiring and looking for motivated individuals who are ready to take their careers to the next level. Explore the open positions and find where your skills and passions align with the needs of LifeWorks, Inc.

Stay Connected with LifeWorks, Inc. Careers

Stay informed about the latest news, job alerts, and career tips from LifeWorks, Inc. by subscribing to updates. Tailor your subscription to receive information that matches your career interests and professional goals.

SEARCH LIFEWORKS, INC. JOBS

READ CAREERS BLOG

LifeWorks, Inc. is not just a company; it's a place where careers are nurtured, and futures are built. Join the team and be part of a community that values hard work, creativity, and a commitment to excellence.
Learn more about LifeWorks, Inc.
Industry
Healthcare
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at LifeWorks, Inc.

More Healthcare Jobs

Find similar Sr Program Manager jobs:

NationwideVancouver, BC