eBay

Sr. Product Mgr, Consumer Experiences

eBay$110K — $130K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of Product Management experience in consumer or platform products
  • Strong execution and delivery record with complex collaboratives
  • Excellent program leadership in planning, prioritization, and risk management
  • User-centric experience with iterative design partners
  • Ability to learn quickly in diverse domains and translate technical concepts for users
  • Hands-on experience with ML-driven personalization and experimentation
  • Familiarity with back-end systems and APIs, with comfort in engineering collaboration.

Responsibilities

  • Champion the Memory product vision and strategy for personalized recommendations
  • Develop a coherent narrative of user experience across products
  • Translate memory signals into user-facing experiences with measurable outcomes
  • Define success metrics and experimentation strategy for continuous improvement
  • Lead cross-functional planning and ensure timely project delivery
  • Write PRDs and maintain backlogs while running agile rituals
  • Champion privacy and responsible personalization practices
  • Communicate insights and tradeoffs to executives and foster relationships across teams
  • Manage multiple concurrent projects for both short-term and long-term goals.

Benefits

  • Opportunities for professional growth in a tech-driven environment
  • Access to cutting-edge machine learning technologies
  • Collaboration with diverse creative and technical teams
  • Participation in projects impacting millions of global users
  • Focus on user privacy and responsible data use as organizational priorities.
Full Job Description
About the team and the role:

eBay's Memory initiative focuses on making eBay a personalized shopping destination that shopping agents cannot easily bypass. We build durable, user-centered memory across multiple layers. These include machine learning, back-end infrastructure, and front-end experiences. Our aim is to offer shopping journeys that are highly relevant both personally and contextually. This applies from product discovery through conversion and after purchase.

We're seeking a seasoned, consumer-focused Senior Product Manager who thrives at the intersection of experience development and ML/back-end systems. You are proficient in ML/AI but you love and excel at delivering delightful consumer-facing experiences. You will collaborate with creative and technical partners across building, content, analytics, and engineering to define and deliver end-to-end memory-powered experiences that set eBay apart. If you excel at cultivating relationships, navigating complex collaborator networks, and driving outstanding progress across multiple concurrent projects, this role is for you.

What you will accomplish:
  • Champion the Memory product vision, strategy, and roadmap to deliver deeply personalized recommendations experiences that resist agent disintermediation.
  • Develop a deep understanding of our user segments and JTBD to develop a consistent and coherent narrative of their experience across various surfaces and products.
  • Build and validate that understanding that drives user retention and happiness, GMV, and ads revenue. Translate memory signals into user-facing surfaces in collaboration with development and content - home, search, browse, recommendations, notifications, agentic - with clear user value and measurable outcomes.
  • Define extraordinary success metrics and experimentation strategy (A/B tests, offline metrics, guardrails); drive continuous improvement across relevance, engagement, and GMV.
  • Lead cross-functional planning and implementation across build, content, analytics, science, and engineering; coordinate collaborators, lead dependencies, and ensure timely, high-quality delivery.
  • Write crisp PRDs and decision docs; maintain backlogs; run agile rituals; systematically unblock teams and handle risk.
  • Champion privacy, safety, and responsible personalization (data governance, opt-ins, regional requirements) while improving user value.
  • Communicate progress, insights, and tradeoffs clearly to executives and partners; foster positive relationships across the organization.
  • Run multiple projects simultaneously, balancing near-term wins with foundational long-term investments.


What you will bring:
  • 5+ years of Product Management (or equivalent) building consumer or platform products at scale, with a strong record of end-to-end delivery.
  • Strong execution and delivery: shipped multi-quarter initiatives, led complex collaborator relationships, and hit achievements consistently.
  • Excellent program leadership: planning, prioritization, risk management, and cross-functional collaboration across build/content/analytics/engineering.
  • User-centric approach and experience build proficiency; adept at iterating with design partners toward measurable outcomes.
  • Demonstrated ability to learn quickly across domains (experience, analytics and data science, ML/personalization, etc) and translate technical concepts into customer value.
  • Hands-on experience with personalization or features powered by machine learning (signals, feature stores, data pipelines, experimentation, evaluation metrics).
  • Familiarity with back-end/platform systems and APIs; comfortable working closely with engineering and analytics partners.


Additional Details

This job posting relates to an existing vacancy within eBay.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ

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