T-Mobile

Sr. Product Manager, Technical

T-Mobile$130K — $236K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 7 years in relevant experience or advanced degree with 5 years experience
  • 6+ years in technical writing, solution engineering, or architecture in large-scale environments
  • 7+ years in product management in agile software settings
  • Advanced understanding of customer experience
  • Experience managing complex technical products.

Responsibilities

  • Manage development of adoption tools and training materials
  • Identify and resolve execution and organizational issues affecting product success
  • Support agile practices and lean methodologies
  • Collaborate with cross-functional teams to enhance product delivery
  • Conduct market research to inform product strategy
  • Analyze data to prioritize features and assess risks
  • Own and manage the product backlog for efficient Agile flow

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) retirement plan with matching
  • Employee stock grants and purchase plan
  • Paid time off including up to 12 holidays
  • Tuition assistance and college coaching
  • Discounts for mobile services and home internet
Full Job Description
Job Overview
This role is critical for managing complex technical products that align with business objectives and customer needs within the organization. It involves owning the product lifecycle end to end, including vision, roadmap, technical delivery, and stakeholder collaboration. The role requires integrating customer insights, market analysis, and technical feasibility to prioritize product features and improvements. Success is measured by delivering products that meet business goals, customer satisfaction, and technical performance metrics. The work impacts the organization by driving product innovation, operational efficiency, and enhancing customer experiences through effective product management.

Job Responsibilities:
  • Manages development of adoption tools and training materials.
  • Identify execution, operational, organizational issues that impede product success. Drive improvement plan to change or resolve issues (within sphere of influence).
  • Support and enable core agile practices and tenants: efficient just-in-time flow; lean practices; elimination of waste; DevOps CICD;
  • Relationship & People, Professional Development
  • Collaborates and develops positive working relationships with many teams, including sales, commercial accounting, marketing, legal, go-to-market, finance, Dev, Architecture, Engineering.
  • Works with outside partners and other third parties.
  • Develops positive working relationships with Customer groups or Customer Representatives.
  • Maintains professional knowledge by attending educational workshops; reviews professional publications; establishes personal networks; participates in professional societies.
  • Develops adoption tools and training material for Technical Product Management team.
  • Own the end-to-end product lifecycle for complex technical solutions, ensuring alignment with business goals and customer needs
  • Conduct market and customer research to identify opportunities and inform product strategy and roadmap development
  • Collaborate with cross-functional teams including development, architecture, and stakeholders to drive technical delivery and product releases
  • Analyze quantitative and qualitative data to prioritize features, assess risks, and support decision-making processes
  • Manage product backlog and coordinate Agile ceremonies to maintain efficient development flow and address technical debt
  • Also responsible for other duties/projects as assigned by business management as needed

Education and Work Experience:
  • Bachelor's Degree plus 7 years of related work experience OR Advanced degree with 5 years of related experience (Required)
  • Acceptable areas of study include Computer Science, Engineering, IT or equivalent experience. (Required)
  • 6+ years experience in hands on technical writing production code, solution engineering, or technical architecture in large scale company/ application / product environment. (Required)
  • 7+ years of relevant Product Management experience in an agile software product development environment. Advanced level understanding of customer experience. (Required)

Knowledge, Skills and Abilities:
  • Agile Methodology (Required)
  • Backlog Management (Required)
  • Customer Centricity (Required)
  • Data Analysis (Required)
  • Problem Solving (Required)
  • Product Management (Required)
  • Product Roadmap (Required)
  • Solution Architecture Design (Required)
  • Stakeholder Management (Required)
  • Strategic Alignment (Required)
  • Technical Design Documentation (Required)
  • Technical Writing (Required)

Licenses and Certifications:
  • Certified Scrum Master (CSM) Scrum Product Owner Certification (CSPO) (Preferred)
  • Other Technical Certification Agile Certified Practitioner (PMI-ACP) (Preferred)


  • At least 18 years of age
  • Legally authorized to work in the United States

Travel:
Travel Required (Yes/No):

DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No

Total Target Cash Earnings Opportunity: $157,080 - $283,440

National Base Pay Range: $130,900 - $236,200

The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.

The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ363701¶dox=1

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

Similar Jobs

More Jobs at T-Mobile

More Enterprise Technology Jobs

Find similar Sr. Product Manager, Technical jobs: