Amazon

Sr. Product Manager - Shipper Integrations, Amazon Freight

Amazon$136K — $184K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of product or program management experience
  • Bachelor's degree or equivalent qualification
  • Proven track record in roadmap strategy ownership
  • Experience with product feature delivery and tradeoffs
  • Ownership of technology products

Responsibilities

  • Manage EDI and API self-onboarding requests for shippers
  • Serve as the main contact for Sales and shippers during onboarding
  • Ensure successful mapping and compliance with shipper requirements
  • Aggregate shipper feedback for tech and product development
  • Create structured intake and sign-off processes for onboarding
  • Develop clear prioritization framework for EDI requests
  • Oversee relationships and performance management with external vendors

Benefits

  • Comprehensive health insurance including medical, dental, vision, and prescription coverage
  • 401(k) matching program
  • Paid time off and parental leave
  • Adoption and surrogacy reimbursement coverage
  • Mental health support and counseling services
Full Job Description
The Sr. Product Manager - Shipper Integrations leads and optimizes shipper EDI and API onboarding processes for Amazon Freight. This role is responsible for managing the end-to-end integration lifecycle, driving process improvements, and coordinating between multiple stakeholders to ensure successful shipper onboarding while maintaining high shipper satisfaction. The Integrations Product Manager plays a crucial role in scaling AF enterprise and mid-market business by developing integration capabilities, standardizing processes, and driving efficiency across NA and EU.

Key job responsibilities

EDI and API Onboarding Management:

- Manage end-to-end EDI and API self-onboarding requests for shippers, including scoping technical requirements and prioritizing work for TransEDI engineers.

- Serve as the primary point of contact for Sales and shippers, providing troubleshooting and support throughout the onboarding process.

- Ensure successful shipper onboarding following Amazon Freight mapping and shipper requirements.

- Aggregate additional shipper requests and insights to inform product and tech teams.

- Create and manage comprehensive intake and sign-off processes, including detailed templates and structured AF Ops involvement.

- Develop and implement a clear EDI prioritization framework for onboarding requests across NA.

- Capacity Planning: Validate and request capacity planning for EDI integration resources based on projected growth.

- Rating API Self-Onboarding: Share API documentation with shippers once an approved pipeline is in place.

- Serve as the main point of contact for shippers to troubleshoot and answer questions related to API self-onboarding.

- Simplify self-onboarding steps and develop more comprehensive guides/materials.

- Develop an AF EDI external onboarding guide with standardized mappings for common shipper requests, in collaboration with TransEDI.

- Oversee relationships with external EDI and API service providers, including 3P middleware vendors

- Manage invoices, POs, and payments for vendors.

- Monitor vendor performance and raise concerns in weekly/monthly flash reports

- Provide regular updates to leadership on progress, pipeline, and key metrics

BASIC QUALIFICATIONS

- 5+ years of product or program management, product marketing, business development or technology experience

- Bachelor's degree or equivalent

- Experience owning/driving roadmap strategy and definition

- Experience with feature delivery and tradeoffs of a product

- Experience owning technology products

PREFERRED QUALIFICATIONS

- Experience in influencing senior leadership through data driven insights

- Experience working across functional teams and senior stakeholders

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, GA, Atlanta - 136,000.00 - 184,100.00 USD annually

USA, MN, Minneapolis - 136,000.00 - 184,100.00 USD annually

USA, TN, Nashville - 124,500.00 - 168,500.00 USD annually

USA, WA, Bellevue - 136,000.00 - 184,100.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Transportation Jobs

Find similar Sr. Product Manager - Shipper Integrations, Amazon Freight jobs: