Coupa Software

Sr Principal Solution Manager - 11399

Coupa Software • $120K — $150K *
Ann Arbor, MI 48103In-Person
Business Services
11 - 15 years of experience
Reposted Today
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Job Overview by Ladders

Qualifications

  • 15+ years of consulting experience in Procure-to-Pay and Source-to-Contract.
  • Experience managing professional services teams and global SaaS projects.
  • Strong client management skills for successful implementation planning.
  • Experienced communicator with executive and stakeholder management skills.
  • Hands-on experience in pre-sales, services scoping, and solutioning.
  • Deep understanding of project delivery methodologies and customer success principles.
  • Strong knowledge of procurement and finance processes, including relevant technologies.

Responsibilities

  • Lead solution design for large-scale implementations with major companies.
  • Drive enablement across delivery teams on best practices.
  • Act as a trusted advisor on implementation best practices across teams.
  • Conduct architectural design reviews to ensure delivery quality.
  • Develop standardized procedures, templates, and tools for operations.
  • Advocate for industry and technology best practices in customer implementations.
  • Foster relationships with customer stakeholders to enhance engagement.

Benefits

  • Supportive work environment for professional growth.
  • Opportunities for regional and global travel.
  • Engagement in challenging projects with top-tier companies.
  • Collaboration with cross-functional teams for holistic development.
Full Job Description
What You'll Do:

  • Lead professional services projects with some of the largest companies in the world, as the accountable design face (Solution Manager) with the objective of driving optimal design quality, leading industry practices, and maximum synergy across the entire Coupa suite
  • Perform a Leading role within the Coupa Professional Services COE to drive enablement on business process expertise and consulting best practices across the wider Coupa delivery teams
  • Conduct architectural design reviews on implementations to ensure quality in delivery from our and partner implementation teams
  • Develop and implement standardized procedures, templates and tools to enhance the quality of delivery team operations
  • Collaborate with documentation and product management teams to share expertise in further developing content & product
  • Foster and develop relationships with customers key stakeholders
  • Develop & coach talent, in and out of projects, in the consulting expectations to ensure the right skills mix to meet customer success


What You Will Bring to Coupa:

  • Must have hands-on Coupa experience (implementation / consulting)
  • 15+ years in Procure-to-Pay / Source-to-Contract (consulting, SaaS, or in-house)
  • Experience leading teams or global SaaS implementations
  • Strong client management with proven delivery of workshop management, successful & on-time go-lives
  • Deep understanding of Procurement + Finance processes and systems
  • Experience across industries (e.g. Healthcare, Retail, FS, Manufacturing, Oil & Gas)
  • Strong stakeholder management (exec-level, cross-region) and communication skills
  • Strong understanding of delivery methodologies and customer success principles
  • Highly organized, strong problem-solving and analytical skills
  • Experience with similar platforms (e.g. Ariba, Ivalua, Jaggaer, GEP) is a bonus
  • Willingness to travel regionally and possibly globally

About Coupa Software

Coupa Software is a cloud-based business spend management platform that helps companies control their spending and generate savings. The company's platform provides procurement, invoicing, and expense management solutions that enable businesses to manage their spending across various categories, including travel and expense, contingent workforce, and marketing. Coupa Software's platform is designed to be user-friendly and accessible from any device, making it easy for employees to manage their spending and for businesses to track their expenses. The company serves customers in a variety of industries, including healthcare, retail, and manufacturing.
Learn more about Coupa Software
Size
3,076 employees
Market Cap
$5.9 billion
Industry
Consumer Technology
Net Income
-$142.7 million
Founded
2006
5 Year Trend
+40.2%
Revenue
$489.5 million
NASDAQ
COUP
* Ladders Estimates

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