Sr. Practice Manager | Oncology Program

UPMC Senior Communities

$85K — $110K *
York, PA 17403In-Person
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree + 3 years of management experience with 1 year in healthcare, OR Associate's Degree + 3 years management experience and 3 years in healthcare, OR High School Diploma + 5 years management experience and 5 years in healthcare.
  • Prior experience in Oncology is preferred.
  • Experience with EPIC software is preferred.
  • Strong background in budgeting and financial oversight.
  • Excellent communication skills, both oral and written.

Responsibilities

  • Ensure high-quality staffing through effective placement of coordinators and managers.
  • Oversee practice budgets to maintain financial health.
  • Develop a patient-centric culture focused on arrival and follow-up activities.
  • Act as the liaison between UPMC departments and external construction services for renovations.
  • Create strategic plans to enhance practice operations and service offerings.
  • Monitor operations to identify areas for improvement and service expansion opportunities.
  • Ensure compliance with UPMC policies and procedures.

Benefits

  • Free parking for all staff members.
  • Excellent benefits package offered.
  • Friendly work environment with supportive team culture.
  • No holiday or weekend shifts for better work-life balance.
Full Job Description
UPMC Hillman Cancer Center is hiring a full-time Sr. Practice Manager to support the Oncology Program team/office in York.

Travel may be required between our York memorial HCC and Lititz HCC teams/offices as needed. *Manager will discuss further during interview.

Shift/Schedule: Monday-Friday, 8:00am-4:30pm - No holidays or weekends!

Free parking, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. Apply today!

Responsibilities:
  • Ensure appropriate and high-quality staffing through the strategic placement of office coordinators, office and practice managers.
  • Supervise and oversee practice budgets.
  • Develop and maintain a patient-centric culture, centered around patient arrival and follow up activities in line with the consumerism initiatives, if applicable.
  • Serve as liaison to various UPMC departments and resources.
  • Serve as liaison for renovations, construction and building utilization with UPMC and outside construction services.
  • Develop strategic plans for practices.
  • Monitor practice operations to identify areas for improvement, expansion of services, and potential new market areas.
  • Ensure compliance with all UPMC policies and procedures.
  • Communicate effectively with staff, physicians and peers through oral and written communications.
  • Assist in the due diligence, practice valuations, contract negotiations and staffing as required.
  • Assist in physician relations as necessary.
  • Maintain knowledge initiatives as it relates to the operation of the practices.
  • Oversee and assist in the recruitment of staff and new practices.
  • Review and evaluate the effectiveness of current procedures and plans with Office/Practice Manager and Physician to develop and implement new, more efficient systems and procedures as required to improve office operations.
  • Monitor and meet practice specific benchmarks inclusive of point of service and scheduling (inclusive of template management for timely patient access), if applicable.


Qualifications:

  • Bachelor's Degree + 3 years of management experience w/ 1 year healthcare experience
    • OR Associate's Degree + 3 years management experience and 3 years of healthcare experience
    • OR High School Diploma + 5 years management experience and 5 years of healthcare experience
  • Prior Oncology experience preferred
  • EPIC experience preferred

Licensure, Certifications, and Clearances:
  • Act 34

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