Hims & Hers

Sr. Platform Engineer

Hims & Hers • $120K — $160K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years as a DevOps, SRE, Software, or Platform Engineer with service operation experience
  • Bachelor's degree in Computer Science, Engineering, or related field; or equivalent experience
  • Production experience with Backstage or similar developer portals
  • Deep knowledge in cloud and container technologies like AWS, Kubernetes, and Istio
  • Proficient in TypeScript, JavaScript, Go, Java, or Python with multi-repo management familiarity
  • Product-oriented mindset with developer empathy focusing on feedback and workflow simplification
  • Experience enabling AI-assisted software delivery and automated pipelines for AI-generated code

Responsibilities

  • Maintain and extend service provisioning foundations using Backstage
  • Build and scale agent golden paths for AI agent deployment
  • Drive service mesh adoption with Istio standardization
  • Establish platform guardrails with CI policies and insights
  • Own core platform components, including Kubernetes and CI/CD pipelines
  • Collaborate with product teams to co-design golden paths and reduce friction
  • Lead migrations and deprecations for API and SDK changes
  • Measure developer experience and delivery metrics to guide platform improvements

Benefits

  • Unlimited PTO and additional mental health days
  • Comprehensive health benefits including medical, dental, and vision
  • Employee Stock Purchase Program (ESPP) available
  • 401k plan with employer matching contributions
  • Opportunities for offsite team retreats
Full Job Description
About the Role:

We're looking for a Senior Platform Engineer to build the paved road for product teams and drive adoption at scale. You'll design and operate the developer platform that powers our services, with a particular focus on building AI-native platform tooling: from agentic service catalogs and MCP-backed APIs to golden paths for AI agent deployment. We use Backstage for service provisioning and templating, but our platform investment is moving toward AI-first tooling that serves both engineers and agentic systems as first-class users.

You Will:
  • Maintain and extend service provisioning foundations: Keep Backstage-based service templating healthy for greenfield use cases. Contribute to our growing service catalog layer: a YAML-backed, AI-enriched registry exposed via REST API and MCP, designed to be queryable by both engineers and agentic systems
  • Build and scale agent golden paths: Evolve our agentic infrastructure from experiments to standard architecture. Treat AI agents as first-class platform users: defining deployment standards, and building the guardrails that let teams ship agents safely and consistently
  • Drive service mesh adoption: Lead the rollout and standardization of Istio across the fleet: covering mTLS, traffic shaping, and policy enforcement and build the golden paths and runbooks that make mesh adoption straightforward for product teams
  • Establish platform guardrails: Define scorecards/insights and CI policies (lint, contract checks, security baselines) that raise signals and make it easy for teams to get to "green"
  • Own core platform components: Design, build, and operate Kubernetes, IaC (e.g., Terraform), CI/CD pipelines, service templates, runtime addons, and shared libraries with SLOs and clear runbooks
  • Work closely with product teams: Partner with a rotating set of squads to co-design golden paths, collect feedback, remove friction, and measure adoption and impact
  • Lead migrations and deprecations: Plan and execute multi-repo changes (API versioning, SDK upgrades, framework/runtime bumps) with clear comms, docs, and safe rollout strategies
  • Measure what matters: Instrument developer experience and delivery metrics; use data to prioritize and iterate the platform roadmap


You Have:
  • 5+ years as a DevOps, SRE, Software, or Platform Engineer building and operating services and the tooling around them
  • Bachelor's degree in Computer Science, Engineering, or related field; or equivalent years of experience
  • Production experience with Backstage (or a similar developer portal), service catalogs, and software templates
  • Depth in cloud + containers (e.g., AWS, Kubernetes, Istio), infrastructure-as-code (Terraform or similar), and CI/CD
  • Proficient coding skills in at least one of TypeScript/JavaScript, Go, Java, or Python and familiarity with multi-repo change management
  • A product mindset with empathy for developers; you seek feedback, simplify workflows, and bias toward adoption
  • Experience enabling AI-assisted software delivery at scale, building agent-ready platform workflows, policy-as-code guardrails, and automated review/remediation pipelines for AI-generated code (especially infrastructure as code)
Preferred Qualifications:
  • Proven track record making platforms that developers choose to use self-service workflows, templates, and documentation that accelerate delivery
  • Experience leading large-scale dependency and framework upgrades across many repos/services (e.g., automated PRs, codemods, or templated migrations), with safe rollout and measurable adoption
  • Hands-on with observability (Datadog Preferred but Prometheus/Grafana, OpenTelemetry will all work)
  • Security-first mindset and experience with secrets management, IAM/least privilege, container scanning, etc
  • Comfortable with RFCs, technical writing, and leading cross-org programs


Our Benefits (there are more but here are some highlights):
  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats

About Hims & Hers

Hims & Hers is a telehealth company that provides personalized healthcare services to consumers. The company offers a range of products and services, including prescription medications, over-the-counter treatments, and medical consultations. Hims & Hers was founded in 2017 and is headquartered in Los Angeles, California.
Learn more about Hims & Hers
Size
500 employees
Industry
Healthcare
Net Income
-$39 million
Founded
2017
5 Year Trend
+100%
Revenue
$69 million
NASDAQ
HIMS
* Ladders Estimates

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