UnitedHealth Group

Sr. PBM Client Implementation Project Manager - Remote

UnitedHealth Group$91K — $163K *
US-AnywhereRemote in Costa Mesa, CA
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in Pharmacy Benefit Management
  • 2+ years in a Client Facing role
  • 2+ years of Implementation project management or account management
  • Proficiency in Microsoft Office Suite
  • Experience in influencing and negotiating cross-functionally
  • Demonstrated presentation skills to management and diverse audiences
  • Ability to understand client needs through active listening and consultative engagement

Responsibilities

  • Manage the client on-boarding project as the main contact
  • Conduct benefit discussions and secure client sign-offs
  • Coordinate with departments to create formulary and specialty products
  • Analyze formulary impacts and communicate to impacted members
  • Identify and resolve implementation issues with operational leads
  • Develop presentations for new business proposals alongside Sales
  • Facilitate organizational meetings and reviews
  • Track implementation status and report on performance
  • Identify risks and implement action plans to mitigate them
  • Oversee the implementation of pharmacy benefit plans
  • Verify accuracy of team deliverables
  • Conduct pre-implementation audits with clients
  • Mentor team members within the Implementation department

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase option
  • 401k contribution plan
  • Flexible work environment with remote options
  • Opportunity for professional development
  • Performance recognition and career progression support
Full Job Description


Primary Responsibilities:

  • Manage the entire client on - boarding project for implementation, main contact for the client
  • Conduct the client benefit discussions with all parties and ensure client sign - off for their benefit intent forms
  • Coordinate efforts with internal departments for the creation of formulary, specialty products and pharmacy networks
  • Coordinate formulary / specialty disruption analysis to impacted membership
  • Work with Operations, and Functional leaders to proactively identify implementation issues and drive their resolution
  • Develop and present presentations for new business customer finalist presentations with Sales
  • Facilitate meetings at various levels of the organization, including management weekly reviews
  • Monitor, track and report implementation status and performance, internally and the client
  • Identify implementation risks, implement a mitigation / action plan and drive improved outcomes, communicate to senior leadership
  • Manages the implementation of pharmacy benefit plans for all direct business market types
  • Ensure accuracy of plan updates and missed deliverables from all teams
  • Manage pre - implementation audits with the audit department and the client
  • Ability to mentor other team members within Implementation
  • 20 - 25% travel


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 2+ years of experience in Pharmacy Benefit Management
  • 2+ years in a Client Facing role
  • 2+ years of Implementation project management experience or account management new or existing client implementations
  • Proficiency with Microsoft Outlook, Excel, PowerPoint and Word (Outlook - manage email / Excel - input data and run reports / PowerPoint - create and edit presentations / Word - create and edit documents)
  • Solid experience in influencing externally with soft power, driving cross - functional collaboration, and negotiating win - win solutions
  • Proven ability to present to all levels of management and audiences
  • Proven ability to ascertain client needs through active listening skills, and consultatively work with clients to achieve business objectives
  • Proven effective skills for navigating and driving results across operations, network, and clinical domains in a highly complex, matrix environment


Preferred Qualifications:

  • PMP Certification
  • Certified Pharmacy Technician
  • Experience managing complex projects with various stakeholders
  • Proficiency with Microsoft Project


*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 to $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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