AAA

Sr. Organizational Development Program Manager

AAA$132K — $165K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a related field or equivalent experience
  • 8+ years in leadership and organizational development programs
  • Ability to manage complex OD initiatives from conception to evaluation
  • Experience with psychometric assessments and 360-degree feedback
  • Professional Coaching Certification is a significant advantage

Responsibilities

  • Collaborate with senior leaders to align competencies with organizational capabilities
  • Design engaging learning experiences that support AAA MWG’s strategic goals
  • Implement measurement strategies to enhance people metrics
  • Administer and debrief 360-degree feedback and psychometric assessments
  • Facilitate tailored leadership workshops for senior audiences
  • Deliver effective training sessions in both in-person and virtual formats
  • Empower executives to model leadership behaviors that inspire organizational change.

Benefits

  • Hybrid work model with 3 days onsite requirement
  • Opportunity to lead innovative leadership development initiatives
  • Work in a collaborative and supportive team environment
  • Access to modern tools and resources for professional growth
  • Engagement with senior leadership and influence organizational culture
Full Job Description

JOB SUMMARY

AAA Mountain West Group is seeking a strategic and innovative Senior Organizational Development (SOD) Manager to design and deliver transformational leadership experiences. In this high-impact role, you will act as the expert architect for initiatives that build core capabilities for our people leaders. Moving beyond traditional program management, you will serve as a thought leader and trusted advisor to HR leadership and business executives, diagnosing capability gaps and co-creating solutions that drive measurable business results. You will balance long-term strategic thinking with operational excellence to execute leadership assessments, executive coaching, and curated development at scale.

NOTE: This role is hybrid and requires 3 days a week onsite in our Walnut Creek, CA office.

ESSENTIAL FUNCTIONS

  • Strategic Needs Analysis & Diagnosis

    • Collaborate with senior leaders to translate core competencies into measurable capabilities.

    • Design engaging learning experiences and development solutions that address organizational needs and align with AAA MWG’s strategic priorities.

    • Implement measurement strategies aligned with key people metrics.

    • Establish a feedback loop to capture the "voice of the executive," ensuring continuous evolution of the L&D/OD roadmap.

    • Identify and leverage modern tools, including GenAI and hybrid training applications, to accelerate learning outcomes in a modern work environment.

  • Leadership & Executive Development

    • (Strategically develop high-potential and current senior leaders through tailored programs, executive coaching, and focused interventions aimed at enhancing leadership competencies, strategic thinking, decision-making, and overall organizational impact.

    • Lead the administration and debriefing of 360-degree feedback and psychometric assessment tools; helping evolve the enterprise executive coaching program and set high standards for leadership engagement.

    • Design and facilitate leadership experiences, including workshops, "in-the-flow" learning, and virtual formats ensuring content is practical, high-touch, and tailored for a senior audience.

  • Program Delivery & Professional Growth

    • Deliver engaging and effective group sessions, workshops, and training programs, both in-person and virtual.

    • Collaborate with the team with the creation of training and learning experiences focused on professional and career development for individual contributors.

    • Lead collaborative teams and manage external vendors to deliver solutions; championing a "leaders as teachers" culture, empowering executives to model the behaviors that inspire change across the organization.

KNOWLEDGE / SKILLS / ABILITIES

  • Strategic Expertise: Proven ability to build deep business acumen and use industry trends/research to design leadership experiences that achieve tangible ROI.

  • Coaching & Assessment Proficiency: Experience utilizing psychometric tools and 360-degree assessments to drive leader self-awareness. Professional Coaching Certification (e.g., ICF) is a significant plus.

  • Instructional Design & Facilitation: Expert understanding of adult learning principles with a track record of facilitating high-stakes sessions for VP+ audiences.

  • Stakeholder Management: Exceptional relationship-building skills, with the presence and credibility to influence and advise senior executive leadership.

  • Project Management: Demonstrated ability to manage the full lifecycle of complex OD initiatives, from initial conception through to launch and evaluation.

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

  • Minimum Qualifications

    • Bachelor’s Degree in a related field

    • 8+ years of experience building and scaling leadership and organizational development programs within complex environments.

    • Or High School diploma and 12 years of experience building and scaling leadership and organizational development programs within complex environments.

    • Or combination of education and experience

  • Preferred Qualifications

    • Master’s in Organizational Development, I/O Psychology, or Human Resources

#LI-MV1

We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $132,465.00 - Mid: $165,580.00

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About AAA

AAA is a federation of motor clubs throughout North America. AAA is a privately held not-for-profit national member association and service organization with over 60 million members in the United States and Canada. AAA provides services to its members, including roadside assistance and others. The organization was founded in 1902 in Chicago, Illinois.
Learn more about AAA
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