Microsoft

Sr. Organizational Change Manager

Microsoft • $116K — $203K *
Austin, TX 78745In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Master's degree in Supply Chain Management, Business, Engineering, or related field with 4+ years in end-to-end supply chain processes, or Bachelor's degree with 6+ years of relevant experience.
  • Ability to meet stringent security screening requirements, including Microsoft Cloud background check.
  • Experience leading organizational transformation initiatives across diverse domains (preferred).
  • Familiarity with Lean Six Sigma or continuous-improvement methodologies to enhance workflows and processes.
  • Experience with Microsoft 365 and AI-enabled tools for transformation efforts.
  • Knowledge in change management practices related to stakeholder readiness and adoption planning (preferred).

Responsibilities

  • Lead cross-functional technical transformation initiatives, integrating strategy into actionable plans.
  • Collaborate with engineering, product, and operations teams to confirm requirements and prepare for changes.
  • Incorporate user feedback into change plans, including readiness and communication strategies.
  • Apply Lean principles to streamline processes and foster operational effectiveness.
  • Build consensus with stakeholders on priorities and desired outcomes while mitigating potential risks.
  • Assess organizational readiness and tailor approaches for successful adoption of changes.
  • Utilize AI tools, like Copilot, to enhance insights and support decision-making.

Benefits

  • Opportunity to work in a dynamic, matrixed environment with high-impact projects.
  • Access to advanced AI technologies to aid in transformation and operational excellence.
  • Robust professional development and organizational transformation experience.
  • Collaboration with a diverse range of teams and leaders across the company.
Full Job Description
Responsibilities

  • Lead and coordinate cross-functional technical transformation and change initiatives, translating strategy into practical plans that support adoption.
  • Partner with engineering, product, business operations, User Acceptance Testing and Process/Lean teams to align requirements, validate solutions, and prepare teams for
  • change.
  • Incorporate user acceptance testing and stakeholder feedback into change plans, including communications, learning resources, readiness activities, and go-live recommendations.
  • Use Lean principles and other continuous-improvement practices to simplify processes, improve operational effectiveness, and establish sustainable ways of working.
  • Build alignment with leaders and stakeholders on priorities, scope, decisions, and desired outcomes while identifying and addressing potential risks.
  • Assess stakeholder and organizational readiness and develop approaches tailored to the needs of different audiences, helping people successfully understand and adopt change.
  • Develop meaningful measures of success and use telemetry, operational KPIs, and other relevant data to understand adoption and identify opportunities for improvement.
  • Use AI-enabled tools, including Copilot, where appropriate to analyze information, synthesize insights, and develop relevant content that supports readiness and adoption.
  • Promote responsible use of AI, combining data and AI-generated insights with operational expertise, context, and human judgment to support informed decision-making.
  • Create clear dashboards, updates, and insights for leaders and other stakeholders that communicate adoption progress, process performance, outcomes, and potential risks.
  • Manage multiple high-impact workstreams in an ambiguous, matrixed environment, escalating issues and driving timely outcomes.


Qualifications
Required Qualifications:
  • Master's Degree in Supply Chain Management, Business, Engineering, or related field AND 4+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR Bachelor's Degree in Supply Chain Management, Business, Engineering, or related field AND 6+ years experience in end-to-end supply chain processes (e.g., planning, sourcing, logistics, fulfillment) and working across functions to deliver program outcomes OR equivalent experience.

Other Requirements

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:
  • Master's degree in Supply Chain Management, Business, or Engineering with 7+ years' experience leading organizational transformation initiatives across diverse domains.
  • Demonstrated experience coordinating enterprise technology, supply chain, or similar large-scale implementations involving multiple teams or business units.
  • Knowledge of change management practices, including stakeholder readiness, adoption planning, communications, and approaches for identifying and addressing barriers to change.
  • Experience applying Lean Six Sigma or comparable continuous-improvement methodologies to simplify processes and improve workflows across interconnected teams or value chains.
  • Experience incorporating user acceptance testing (UAT) and other user feedback into process improvements, issue resolution, readiness assessments, and implementation planning.
  • Experience using operational data, including performance KPIs, adoption measures, or telemetry, to identify trends and support stakeholder decision-making.
  • Experience with Microsoft 365, Copilot, or comparable digital productivity and AI-enabled tools, with an interest in applying technology to support transformation and improve ways of working.
  • Familiarity with GitHub, GitHub CLI, or similar collaboration and workflow tools is a plus.
  • Demonstrated ability to influence and collaborate across teams and organizational boundaries, navigate ambiguity, and build alignment among stakeholders with different priorities.
  • Certifications in Prosci or CCMP, process fluency frameworks, program management.


#CSCP #CSCPJobs #CSCPhiring

Supply Chain Program Management IC5 - The typical base pay range for this role across the U.S. is USD $116,900 - $203,600 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $148,400 - $222,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

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Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

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Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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