Compass

Sr. Operations Manager - Corporate Dining

Compass • $80K — $90K *
Miami, FL 33186In-Person
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Hospitality or Culinary preferred
  • 3-5 years of foodservice operations experience, ideally in high-volume environments
  • Strong budget management and financial performance record
  • Willingness to learn and develop within the foodservice industry
  • Commitment to innovation and delivering exceptional dining services

Responsibilities

  • Maintain strong relationships with clients and employees to ensure exceptional service
  • Collaborate with culinary teams to develop cutting-edge menus
  • Manage account P&L and budget for financial viability
  • Coordinate with marketing and culinary staff to launch new dining initiatives
  • Identify and implement operational improvements for service excellence

Benefits

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave
Full Job Description
Position Title: Sr. Operations Manager - Corporate Dining (Miami, FL)

Salary: $80,000 - $90,000/yr

Other Forms of Compensation: Benefits

Job Summary:

We have an exciting opportunity available with Restaurant Associates, where you will serve as the Senior Operations Manager for our prestigious client in Miami, FL. In this role, you will oversee the day-to-day operations of the corporate dining account, ensuring outstanding service and culinary experiences for employees. In addition to managing and leading a team of associates, you will also play a pivotal role in onboarding, training, and handling HR matters.

Key Responsibilities:
  • Maintain excellent relationships with Citadel, their employees, and various departments to ensure outstanding customer satisfaction.
  • Collaborate with the Chef and management team to build innovative menus that align with Citadel's preferences and standards, delivering top-quality food and dining experiences.
  • Take ownership of the account's P&L and budgeting, ensuring financial success and meeting client expectations.
  • Work closely with the marketing and culinary team to roll out new culinary programs that improve the dining experience for Citadel employees.
  • Continuously seek opportunities for operational improvements, implementing best practices and driving excellence in service delivery.

Preferred Qualifications:
  • A Bachelor's degree in Hospitality or Culinary is helpful, showcasing your commitment to excellence in the industry.
  • Three to five years of experience in foodservice operations, preferably with high-volume production and catering expertise.
  • Proven track record of successfully managing budgets and financial performance.
  • Desire to learn and grow with a reputable foodservice company, seizing opportunities for professional development.
  • Restaurant Associates values innovation, integrity, and delivering outstanding dining experiences. As the Sr. Operations Manager for Citadel, you will have the chance to create a significant impact by ensuring the highest standards of service, culinary excellence, and employee happiness.

Ideal Candidate Experience:
  • Strong hospitality background that translates seamlessly into a premier corporate dining environment.
  • Leadership experience in luxury hotels, upscale restaurants, or comparable high-end corporate dining operations.
  • Accustomed to delivering a high-touch, hospitality-driven guest experience while thriving in a fast-paced, hands-on leadership role.
  • Success in this position requires someone who can easily adapt their hospitality expertise to a sophisticated corporate setting, with a strong focus on operational excellence, client engagement, and exceptional service standards.

Apply to Restaurant Associates today!

Restaurant Associates is a member of Compass Group USA

Click here to Learn More about the Compass Story

Associates at Restaurant Associates are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Applications are accepted on an ongoing basis.

Req ID: 1576259

Restaurant Associates

NANCY M TEIXEIRA

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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