Sr. Marketing Manager

Hilton Grand Vacations

$75K — $162K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or GED equivalent.
  • 2 years of management experience in the timeshare industry.
  • Proven ability to develop and communicate unique ideas and motivate teams.
  • Track record of exceeding performance goals and enhancing customer satisfaction.
  • Strong organizational skills for managing multiple tasks in a fast-paced environment.
  • Proficient in fostering positive interactions and influencing team performance.
  • Flexibility to work evenings, weekends, and holidays as required.

Responsibilities

  • Lead marketing programs and support team members at Hilton Grand Vacations.
  • Develop and implement innovative marketing strategies to boost tour bookings.
  • Recruit, train, and develop marketing representatives effectively.
  • Coordinate with sales leaders to manage tours and communicate new procedures.
  • Oversee daily operations at the resort and enhance the guest experience.
  • Support marketing functions as assigned by the Director of Marketing.

Benefits

  • Flexible work schedule with weekends and holidays included.
Full Job Description
Job Description

We are seeking a results-driven marketing leader who is passionate about driving business growth, increasing tour bookings, and delivering exceptional performance. In this role, you will lead high-performing teams, optimize marketing strategies, and achieve targeted goals while balancing profitability, guest experience, and operational efficiency.

Responsibilities

Schedule Details:

Our Marketing Manager will work a flexible schedule to include weekends and holidays.

As a Sr Manager Marketing, you will be responsible for :
  • To provide overall leadership and support of Hilton Grand Vacations' marketing programs, processes, and team members.
  • Responsible for the development and implementation of new creative marketing programs that increase tour flow, with an emphasis on sustained growth of Club Use penetration, sales efficiency and guest experience.
  • Recruitment, training and development of Marketing Representatives.
  • Coordinate with Sales leaders to ensure effective tour management and maintain open lines of communication regarding new procedures, programs or policies.
  • Lead the day-to-day operations at the resort level, including management of Marketing Representatives to ensure an outstanding owner experience while operating in unison with Hotel Operations, Support Services, and Vendors to achieve goals. •
  • The Senior Marketing Manager will also be required to support the marketing department in other functions as defined by the Director of Marketing.


Qualifications

To fulfill this role successfully, you must possess the following minimum qualifications and experience:
  • High School Diploma or GED equivalent.
  • 2 years timeshare industry related management experience.
  • Demonstrated skill in developing and communicating unique ideas/concepts. Ability to motivate and train teams.
  • Demonstrated success in surpassing performance goals and delivering customer happiness.
  • Must have strong organizational skills to balance multiple duties and work in a fast paced environment
  • Ability to have positive daily interactions with others and influence abilities to achieve targeted goals.
  • Flexible schedule with the ability to work evenings, weekends, and holidays as business needs require.


It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • Associate's or Bachelor's Degree in Business, Marketing, Hospitality, or a related field.
  • 4 Years of timeshare experience in marketing & sales.
  • Consistent record to exceed performance targets.
  • Demonstrated capability to drive and implement site programs and systems.

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