Job Overview
The Director of Food & Beverage at Hotel Van Zandt brings genuine Austin character to every responsibility, supporting a hotel where live music fills the air nightly and Four-Diamond service is the standard. Plan and manage the Human Resources and operations of the Food and Beverage departments to achievecustomer (guest, employees, corporate and owners)satisfaction and quality service while meeting/exceeding financialgoal. The Hotel Van Zandt standard is built on Southern warmth, Austin authenticity, and a team that genuinely cares, and this role is part of that foundation.
Responsibilities
ESSENTIAL RESPONSIBILITIES
- Managethe humanresources within the division.
- Direct and oversee recruitment and development of employees; hire, train, empower, coach and counsel, performance and salary reviews, resolve conflict through fair treatment policy, discipline andterminate, asappropriate.
- Develop, recommend,implementand manage the division's annual budget, business/marketing plan,forecastsandobjectivesto meet/exceed management expectations.
- Implement and manage all company programs (company/franchise) to ensure compliance with the SOPs; to include safety and sanitary regulation, all federal,stateand local regulations to ensureoptimallevels of quality service and hospitality are provided to the guest.
- Market the Food and Beverage outlets; develop and manage the implementation of menus, package deals, promotions, displays, decorations and presentations within corporate guidelines to capture more in-house guests and a larger share of the local market to meet/exceed sales and financial goals and objectives.
- Manage the maintenance/sanitation of the food and beverage areas and equipment in the hotel to protect theasset,comply withregulationsand ensure quality service.
- Resolve customer complaints, asappropriate, tomaintaina high levelof customer satisfaction and quality.
OTHER RESPONSIBILITIES
- All other duties as assigned,requestedordeemednecessary by management.
SUPERVISORY DUTIES
BEHAVIORAL FOCUS
At Sage Hospitality, how we work matters just as much as what we do. We are guided by a shared purpose to enrich lives, one experience at a time, and a vision to redefine how the world experiences hospitality.
At Hotel Van Zandt, we embrace:
- Named for Texas Music Legend Townes Van Zandt- A hotel conceived as a tribute to the songwriter who inspired generations
- Live Music Every Night, No Exception- Geraldine's stage brings Austin's live music culture inside,365 daysa year
- Music WovenIntoEvery Detail- Trumpet chandeliers, vinyl bird art, record corners, and curated sound throughout the hotel
- Rainey Street's Beating Heart- Embedded in Austin's most vibrant historic entertainment district, with Lady Bird Lake steps away
- AAA Four-Diamond Austin Soul- Elevated craft, Southern hospitality, and a genuinely local spirit in every interaction
All associates play an essential role in creating welcoming, inclusive environments where kindness, hospitality, and excellence are felt by guests and teams alike. These brandings reflect the unique spirit of Hotel Van Zandt and align with Sage Hospitality's commitment to genuine, meaningful connection.
Qualifications
Education/Formal Training
- A four-year college degree or interaction education/experience
Qualifications
- Four to five years of employment in a related position with this company or other organization(s)
Knowledge/Skills
- Requires advanced knowledge of the principles and practices within the food & beverage/hospitality profession. This includes the knowledgerequiredfor management of people, complex problems andfoodand beverage management.
- Ability to study,analyzeand interpret complex activities.
- Mustpossesshighly developed communication skills to negotiate, convince,selland influence other managerial personnel, hotel guest(s), and/or corporate clients.
- Mustpossessexcellent comprehension and hearing skills due to telephone and face-to-face interaction with guests, corporateofficeand associates.
- Must have excellent vision for administrative responsibilities (i.e., forecast, purchase orders, budgetreviewand invoice approval).
- Mustpossessexcellent speech communications for guest, corporate, vendor and associate interaction, 100% of thework day.
- Must be literate for written guest communication, administrative and Human Resource responsibilities.
- Requires excellent reading and writingabilities100% of thework day.
Physical Demands
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Limited physical requirementsin order toassistvarious outlets during peak business demands (i.e., banquet room turns, restaurant bussing, etc.).
- Bending/kneeling -as directed above.
- Physical ability to supervise on-floor activitiesrequired60% ofwork day.
- Climbing Stairs-upto 20 steps 20%ofwork day.
- Chemicals/Agents 6 Limited access in the course of supervising the sanitation of the operation.
Environment
- Inside 90% of the work day. Due to responsibility of total operation, specifically sanitation standards, position requires 10% of work day inspecting various walk-in coolers, temperatures ranging as low as 30 degrees.
Benefits
Free employee parking is available on-site.
Eligible to enroll in medical insurance with employer covering up to 70% of premiums withwellness credit
Eligible to enroll in dental insurance with employer contribution towards premiums & visioninsurance
Eligible to participate in the Company27s 401(k) program with up to 4% employer match, meetingsafe harbor requirements and no vesting period
Eligible to enroll in Health savings accounts with qualifying medical plans and receive up to $1000company contribution
Company paid Basic Life and AD&D insurance coverage, with option to enroll in supplementalcoverage
Eligible to enroll for short-term and long-term disability insurance coverage
Eligible to purchase Pet Insurance, Accidental Insurance, Critical Insurance and Hospital Indemnity Insurance
WINFertility guidance for those enrolled in Sage medical plan
Calm Health Application Subscription
Employee assistance program
Paid time off for vacation, sick time, and holidays
Tuition Reimbursement of up to $2,000 per calendar year
Great discounts on Hotels, Restaurants, and much more
Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referra