T-Mobile

Sr Manager, Visual Merchandising Strategy

T-Mobile$114K — $205K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience required
  • 7-10 years of experience in creative or production team management
  • 4-7 years of experience in retail or technology sectors preferred
  • Strong expertise in agency, brand, and budget management
  • Proficient in cross-functional project management and strategic thinking

Responsibilities

  • Develop merchandising strategies and retail experience initiatives
  • Collaborate with cross-functional teams to align priorities
  • Analyze customer insights for enhanced in-store engagement
  • Monitor KPIs and evaluate the ROI of merchandising programs
  • Provide coaching and performance management for direct reports
  • Oversee execution rollout and process improvements

Benefits

  • Comprehensive medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off plus 12 holidays annually
  • Tuition assistance and family support programs
  • Employee discounts on mobile services and home internet
Full Job Description
Job Overview This role is responsible for developing and executing retail visual merchandising strategies that drive customer engagement, sales performance, brand consistency, and operational excellence across the retail footprint. This leader serves as the bridge between merchandising, marketing, operations, and field teams to ensure visual standards, promotional initiatives, and customer experience strategies are effectively translated into scalable in-store execution. The role combines strategic planning, visual merchandising leadership, project management, and cross-functional partnership to create compelling retail environments that enhance the customer journey while supporting business objectives Job Responsibilities: • Develop long-term merchandising strategies, promotional roadmaps, visual standards, and retail experience initiatives • Partner with Marketing, Operations, Product, Inventory, Store Design, and Field Leadership to align priorities and drive enterprise initiatives • Analyze customer insights, identify experience opportunities, and enhance in-store engagement and conversion • Monitor KPIs, sales performance, execution metrics, customer feedback, and ROI of merchandising programs. • Coach direct reports, build organizational capability, succession planning, and performance management • Oversee rollout execution, field communications, compliance reviews, and continuous process improvement. Education and Work Experience: • Bachelor's Degree and 7 years of related work experience OR a combination of education and experience deemed equivalent (Required) • Acceptable areas of study include Marketing, Advertising or related field (Preferred) • 7-10 years Experience in Creative, Execution or Production Team management, Operations, Marketing or Advertising field. (Preferred) • 4-7 years Experience in Retail, US Wireless, Consumer Electronics or Technology. (Preferred) Knowledge, Skills and Abilities: • Agency Management (Required) • Brand Management (Required) • Budget Management (Required) • Coaching (Required) • Communication (Required) • Cross-Functional Project Management (Required) • Give Feedback (Required) • Inventory Management (Required) • People Management (Required) • Project Management (Required) • Strategic Thinking (Required) • Visual Merchandising (Required) • At least 18 years of age • Legally authorized to work in the United States Travel: Travel Required (Yes/No): Yes DOT Regulated: DOT Regulated Position (Yes/No): No Safety Sensitive Position (Yes/No): No Base Pay Range: $114,200 - $205,900 Corporate Bonus Target: 20% The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ357096¶dox=1 At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com. Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!

About T-Mobile

T-Mobile US, Inc. is a wireless company. As of December 31, 2016, the Company provided wireless communications services, including voice, messaging and data, to over 71 million customers in the postpaid, prepaid and wholesale markets. It provides services, devices and accessories across its brands, T-Mobile and MetroPCS. It provides wireless communication services through a range of service plan options. The Company offers a device trade-in program, Just Upgrade My Phone (JUMP!), which provides customers a specified-price trade-in credit and upgrade eligibility after approximately six months of service; Equipment Installment Plan (EIP), which is designed to provide financing to customers for the purchase of devices, and installment agreements for accessories; T-Mobile Tuesdays, which offers customers free stuff and access to various offers from brands; and T-Mobile ONE and Simple Choice plans.
Learn more about T-Mobile
Size
75,000 employees
Market Cap
$174.7 billion
Industry
Net Income
$3 billion
Founded
2002
5 Year Trend
+16.4%
Revenue
$68.3 billion
NASDAQ

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