The Home Depot

Sr Manager Strategic Initiatives

The Home Depot • $110K — $130K *
Atlanta, GA 30349In-Person
Retail & Consumer Goods
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years in field operations or multi-unit environments.
  • Strong project management skills with a focus on performance metrics.
  • Experience in operational change management and process optimization.
  • Proficient in data-driven decision-making and business analytics.
  • Passion for talent development and mentoring.
  • Excellent communication and influencing abilities across all company levels.

Responsibilities

  • Develop a comprehensive communication plan for project updates.
  • Establish consistent governance for project performance and stakeholder relationships.
  • Lead team planning and execution of key project meetings.
  • Oversee project scope, schedule, budget, and task assignments.
  • Collaborate with cross-functional leaders to enhance associate engagement.

Benefits

  • Includes opportunities for professional development and team leadership.
  • Focus on fostering an inclusive and collaborative work environment.
  • Engagement with cross-functional business units for strategic initiatives.
Full Job Description
Position Purpose:

This position provides strategic leadership and operational direction for HDIS field operations support, specifically driving branch execution. Reporting to the Director of Field Operations Support, the Sr. Manager will lead and develop a team of managers and associates focused on optimizing branch workflows, improving technology and tools, standardizing operating procedures, and overseeing the team of associates responsible for program execution. This role acts as a primary operational bridge between the field support team and field branches, ensuring operational excellence metrics and customer satisfaction metrics are consistently achieved across all branches.

Key Responsibilities:
  • 20% - Develops an effective plan - Develops an effective plan for communicating project information to teams and stakeholders. Develops written status reports and scorecards and presents review documents to leadership. Collects and documents project issues and manages their timely resolution.
  • 30% - Drives consistent program - Drives consistent program governance around pilots and projects, including performance metrics, risk management, relationships management with stakeholders, and ensuring appropriate change management practices are included in the project program.
  • 10% - Manage Team's Responsibilities - Manage team responsible for planning and executing key meetings associated with projects. Attend and provide recaps, tracking and follow up on action items to senior leaders.
  • 30% - Project Leadership - Project Leadership, Develops an effective plan for controlling project scope, schedule, task assignment, budget and monitors project execution to ensure the plan is being followed. Optimizes diverse talent through a demonstrated commitment to equal employment opportunity.
  • 10% - Promote Associate Engagement - Shares responsibility with cross functional project leaders in promoting associate engagement. Ensures duties and responsibilities are understood by everyone and that an inclusive environment is maintained.


Direct Manager/Direct Reports:
  • Position reports to the Director of Field Operations Support
  • This position has 5 Direct Reports


Travel Requirements:
  • Typically requires overnight travel 5% to 20% of the time.


Physical Requirements:
  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.


Working Conditions:
  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.


Minimum Qualifications:
  • Must be eighteen years of age or older.
  • Must be legally permitted to work in the United States.


Preferred Qualifications:
  • 5+ years of experience leading, coaching, and developing teams in field operations, retail service support, or multi-unit operational environments.
  • Proven track record of managing workload distribution, team capacity, and cross-functional project prioritization in a fast-paced setting.
  • Demonstrated success building strong collaborative partnerships with cross-functional business units (e.g., merchants, technology, sales teams, and field leadership) to align operational priorities and execute strategic initiatives.
  • Strong background in operational change management, driving adoption of new processes, tools, and efficiencies across multi-units.
  • Data-driven mindset with the ability to analyze operational analytics to build compelling business cases, track program outcomes, and measure long-term success.
  • Passion for talent development, with a focus on teaching, coaching, and mentoring team members to elevate performance and build leadership pipelines.
  • Exceptional communication, influencing, and relationship-building skills across all levels of the company and field leadership.


Minimum Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Preferred Education:
  • The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.


Minimum Years of Work Experience:
  • 5


Preferred Years of Work Experience:
  • 5


Minimum Leadership Experience:
  • No previous leadership experience


Preferred Leadership Experience:
  • No previous leadership experience


Certifications:
  • None


Competencies:
  • Collaborates
  • Manages Complexity
  • Plans and Aligns
  • Communicates Effectively
  • Drives Results
  • Demonstrated leadership and management skills.
  • Proven ability to manage positive business partnerships and work collaboratively with cross-functional teams.
  • Possesses process-orientation and analytical skills.
  • Proven ability to communicate, in writing or verbally, to audiences at varied levels.
  • Exceptional relationship building, influencing, communication, and presentation skills.
  • Demonstrated ability to present complex terminology to diverse audiences at various levels (including executive leaders).

About The Home Depot

The Home Depot is a home improvement retailing company that combines its physical stores with an online presence to provide customers with innovative products at great value. The company specializes in the fields of retail, home improvement, and customer service. The Home Depot was founded in 1978 and is headquartered in Atlanta, Georgia.

The Home Depot Careers

Join the vibrant team at The Home Depot, the largest home improvement retailer in the U.S., where your career can flourish in an environment ripe with opportunities for growth and innovation. As a market leader, The Home Depot offers a variety of job opportunities that allow professionals to thrive in a culture that values leadership, diversity, and professional development. Work You’ll Do At The Home Depot, you’ll be part of a team that’s committed to helping homeowners, builders, and do-it-yourselfers bring their visions to life. Our extensive range of job opportunities spans from store operations to supply chain management, from IT to marketing. No matter where you start, you’ll be doing work that matters, impacting our customers' lives and experiences. Transform Your Career Step into a role within The Home Depot and join a network of over 400,000 associates who are as passionate about building their careers as they are about helping our customers. Leadership at The Home Depot means continuous improvement, embracing diversity, and fostering a culture of inclusion and respect that makes us stronger. Innovate with Us Innovation isn’t just a buzzword at The Home Depot; it’s the backbone of how we do business. We are constantly seeking out new technologies and tools to improve every aspect of our operations, from logistics to customer service. Join us, and bring your unique perspective and skills to a team that’s setting the standard for excellence in the retail industry. Grow and Develop The Home Depot is committed to the growth and development of its associates through robust training programs, leadership workshops, and opportunities for advancement. Whether you’re looking for a part-time position or a full-time career, The Home Depot nurtures your professional growth every step of the way. Internship Programs Dive into the professional world through The Home Depot’s internship programs, which offer a dynamic environment to gain hands-on experience and develop critical skills in various business areas. Our internships provide a platform to connect with leaders and peers, enhancing your resume and preparing you for future employment. Benefits and Culture Choosing to start your career at The Home Depot means more than just securing a job. It means you gain access to unparalleled benefits that support your life and well-being, from health insurance to educational assistance. Our commitment to employees is reflected in our open, supportive culture where everyone’s voice is heard, and every team member’s contribution is valued. Join Our Team Ready to take the next step in your career? Explore the wide range of positions available at The Home Depot, where we’re hiring passionate, curious, and innovative team players. Search open positions that match your skills and interests on our Jobs page. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive updates that align with your career interests and goals. At The Home Depot, we don’t just offer jobs—we offer careers that make a difference. Join us, and be a part of something bigger as we continue to invest in your future and our shared success.
Learn more about The Home Depot
Size
490,600 employees
Market Cap
$323 billion
Industry
Retail & Consumer Goods
Net Income
$12.8 billion
Founded
1978
5 Year Trend
+9.8%
Revenue
$132.1 billion
NASDAQ
HD
* Ladders Estimates

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