Position Summary

The Senior Manager, Sales is a strategic sales leader responsible for driving revenue growth, delivering an exceptional partner and customer experience, and leading high-performing sales teams that consistently exceed business objectives. This role partners across Ingram Micro business units, vendors, and customers to develop and execute customer-centric sales strategies that drive market share growth, operational excellence, and long-term business success.

The ideal candidate is a proven people leader with experience leading complex sales organizations, coaching managers and sellers, driving transformational change, and building a culture of accountability, collaboration, and continuous improvement. In this role, you'll challenge the status quo, embrace innovation, and serve as a strategic business partner who delivers results through people, process, and execution.

Key Responsibilities
Sales Leadership & Revenue Growth

• Lead, develop, and inspire a high-performing sales organization focused on achieving and exceeding revenue, profitability, and market share objectives.
• Establish and execute strategic sales plans aligned to corporate, divisional, and partner growth goals.
• Drive sales performance through forecasting, pipeline management, territory planning, and business reviews.
• Identify growth opportunities and implement solutions that accelerate business results and customer success.
• Maintain accountability for achieving key sales metrics, revenue targets, and business outcomes.

Team Development & Coaching

• Recruit, develop, coach, and retain top sales talent while fostering a high-performance culture.
• Manage and develop sales managers and individual contributors through ongoing coaching, mentoring, performance management, and career development planning.
• Teach advanced selling, negotiation, account management, and customer engagement techniques applicable to complex sales environments.
• Promote a growth mindset, learning agility, and continuous professional development across the organization.
• Develop future sales leaders through mentorship and succession planning initiatives.

Customer & Partner Experience

• Champion a customer-first and partner-focused approach across all sales activities.
• Build and maintain strong relationships with key customers, strategic partners, and technology vendors.
• Participate in customer meetings, executive business reviews, partner engagements, and sales events.
• Ensure the delivery of a consistent, exceptional customer experience that strengthens loyalty and drives long-term business growth.
• Act as an executive escalation point to support customer retention and satisfaction.

Strategic Execution & Cross-Functional Collaboration

• Partner effectively with Marketing, Operations, Vendor Management, Finance, Human Resources, and other cross-functional teams to achieve business objectives.
• Lead strategic initiatives, organizational change efforts, and process improvement projects that improve operational efficiency and sales effectiveness.
• Provide strategic thought leadership and market insights to support business planning and decision-making.
• Leverage data, analytics, and financial metrics to guide priorities, measure performance, and drive continuous improvement.
• Identify and remove organizational barriers that impact productivity, customer experience, or business performance.

Change Leadership & Innovation

• Drive organizational agility by helping teams adapt successfully to evolving market conditions and business priorities.
• Challenge existing processes and identify opportunities to improve effectiveness, efficiency, and scalability.
• Champion innovation, accountability, and operational excellence throughout the sales organization.
• Lead with a solutions-oriented mindset that balances strategic thinking with executional excellence.

Required Qualifications

• Bachelor's degree in Business, Sales, Marketing, Management, or a related field; or an equivalent combination of education and relevant professional experience.
• 8+ years of professional experience in sales, business development, account management, channel sales, technology sales, or a related field.
• 5+ years of leadership experience managing sales professionals, sales managers, or teams within a complex business environment.
• Proven track record of achieving or exceeding revenue, growth, profitability, and customer satisfaction objectives.
• Experience developing, coaching, and leading high-performing sales teams.
• Strong strategic planning, sales execution, forecasting, and business management capabilities.
• Demonstrated experience managing customer, partner, and vendor relationships.
• Exceptional communication, presentation, influencing, and negotiation skills.
• Strong business and financial acumen with the ability to interpret data and drive informed business decisions.
• Experience leading change management, business transformation, or process improvement initiatives.
• Ability to work effectively across multiple functions and organizational levels.
• Willingness and ability to participate in customer, vendor, and industry events as needed.

Preferred Qualifications

• Experience leading sales organizations within technology distribution, technology solutions, IT services, cloud, cybersecurity, networking, software, hardware, or channel partner ecosystems.
• Experience managing through subordinate managers.
• Strong understanding of channel partner business models and go-to-market strategies.
• MBA or advanced degree in Business, Management, Sales, or a related discipline.
• Proven experience developing future leaders and building succession pipelines.
• Experience working in highly matrixed, global, or enterprise organizations.

Why Join Ingram Micro?

Your work here has impact. At Ingram Micro, individual contributions drive meaningful progress for customers, partners, and communities around the world. We believe growth happens together through collaboration, learning, mentorship, and shared success. We lead with integrity, embrace innovation, and create opportunities for associates to bring their ideas to life while shaping the future of technology. This is a place where your leadership can influence outcomes, develop talent, and create lasting business value.

Let's shape tomorrow.

The typical base pay range for this role across the U.S. is USD $100,100.00 - $170,300.00 per year.

The ranges above reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate's primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally falls in the bottom half (between the minimum and midpoint) of a pay range.

At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.

This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.