OverviewOverview:
We are looking for a Senior Manager, Project Management to lead a team of Project Managers and Senior Project Managers delivering enterprise healthcare technology implementations. This role combines people leadership with hands-on delivery oversight, ensuring your team executes consistently and at a high level within established GPS delivery standards and governance.
This role plays a key part in advancing PMO maturity, improving delivery predictability, and partnering cross-functionally to support customer outcomes, business growth, and operational efficiency. Success means your team delivers on time, within scope, and to customer expectations -- and that you are developing talent, managing risk proactively, and driving accountability at every level.
What you will do:
Team Leadership & Development
- Lead, coach, and develop a team of Project Managers and Senior Project Managers, including performance management, career development, and day-to-day guidance.
- Build a team culture grounded in accountability, transparency, and customer-focused execution.
- Identify skill gaps and support professional growth in alignment with PMO competency expectations.
- Model strong delivery leadership and prepare your team to engage confidently with customers and internal stakeholders.
Delivery Performance & Oversight
- Own delivery outcomes across your team’s portfolio of customer engagements, ensuring projects are delivered on time, within scope, and within budget.
- Provide active oversight on complex and at-risk projects, helping PMs navigate escalations, resolve blockers, and maintain customer confidence.
- Ensure your team is consistently applying PMO delivery standards, governance practices, and reporting requirements.
- Leverage portfolio health data and project metrics to monitor team performance, surface risks early, and keep leadership informed.
Cross-Functional Collaboration
- Partner with Delivery, Customer Success, Product, Technology and Operations leaders to align on priorities, resource needs, and execution sequencing across the customer lifecycle.
- Serve as an escalation point for your team and a reliable partner for internal stakeholders on delivery-related issues.
- Contribute to resource planning and capacity management activities to optimize team utilization and support delivery commitments.
Operational Execution
- Ensure your team follows established PMO standards, tools, and reporting cadences with consistency and quality.
- Identify patterns across your portfolio and surface process or tooling feedback to PMO leadership for continuous improvement.
- Support onboarding of new PMs and reinforce delivery standards across the team.
What you bring:
8+ years of project/program management experience with demonstrated success leading complex customer-facing initiatives.
4+ years of people leadership experience, including managing global and/or distributed teams.
Strong working knowledge of project management methodologies (Waterfall, Agile, Hybrid) and their practical application in enterprise delivery environments.
Ability to manage and prioritize across a portfolio of concurrent projects while staying close enough to the work to coach and intervene when needed.
Strong business acumen with the ability to influence stakeholders and drive alignment across multiple functions and leadership levels.
Excellent communication, executive presentation, stakeholder management, and organizational leadership skills.
Demonstrated ability to lead through ambiguity, drive change, and operate effectively in a fast-paced, evolving environment.
Proficiency with project and portfolio management tools such as Jira, Smartsheet, MS Project, and related systems.
Experience in healthcare technology, SaaS implementations, or professional services organizations preferred.
PMP, Prince2, or equivalent certification preferred.
Geographic Responsibility: Remote, US
Type of Employment: Full-time, permanent
FLSA Classification (USA Only): Exempt
Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
- The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Work across multiple time zones in a hybrid or remote work environment.
- Long periods of time sitting and/or standing in front of a computer using video technology.
- May require travel dependent on company needs.
The above statements are intended to describe the general nature and level of the job being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. HealthEdge reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position in compliance with the Americans with Disabilities Act of 1990. Candidates may be required to go through a pre-employment criminal background check.
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**The annual US base salary range for this position is $170,000 to $185,000. This salary range may cover multiple career levels at HealthEdge. Final compensation will be determined during the interview process and is based on a combination of factors including, but not limited to, your skills, experience, qualifications and education.
