Lowe’s

Sr. Manager, Pro Install Projects

Lowe’s$100K — $130K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Operations Management, Finance, Mathematics, or related fields, or equivalent experience.
  • 8 years of experience in retail operations, communication, customer service, marketing, program management, and analytics.
  • 8 years of in-depth knowledge of diverse retail functions and principles.
  • 5 years of strong cross-department collaboration experience within large enterprises.
  • 3 years of working knowledge in data analysis and performance/operation metrics.

Responsibilities

  • Lead and influence cross-functional teams to enhance Pro & Services capabilities.
  • Own project workstreams, engaging key partners to develop strategies and roadmaps.
  • Structure and present executive-level presentations on project progress.
  • Manage key stakeholder communication to ensure alignment across teams.
  • Utilize data analytics to identify opportunities and track success measures.
  • Monitor industry trends to enhance customer experience in alignment with enterprise goals.

Benefits

  • Collaborative corporate office environment in Mooresville, North Carolina.
  • Access to health and wellness resources such as fitness and check-up opportunities.
  • Investment in employee inspiration and professional development.
Full Job Description
Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.

Your Impact

The primary purpose of the Sr. Manager Pro & Services Initiatives is to accelerate initiatives that maximize the performance of focus areas within the Pro & Services organization. This role partners closely with business leaders and other cross-functional teams to understand the current state of the business, identify areas of opportunity, define roadmap, and monitor progress against future state.

What You Will Do
  • Lead and influence cross-functional teams across the enterprise to enhance capabilities that improve customer & associate experiences, technology, process, and/or financial results for Pro & Services.
  • Project workstream ownership, such as engaging directly with key partners to develop strategy, recommendations, and multi-phased roadmaps, also stepping in to remove roadblocks and barriers where necessary to maintain momentum. Projects will focus on accelerating current strategic initiatives, such as defining and implementing an Omnichannel Lead Generation strategy.
  • Structure and present impactful, executive level presentations that provide a comprehensive view on initiative progress and key deliverables.
  • Own key stakeholder communication, ensuring all relevant teams are informed and aligned.
  • Utilize data analytics to identify top opportunities, monitor measures of success, and present recommendations to necessary stakeholders and leadership.
  • Monitor industry and competitive trends to ensure an exceptional customer experience that aligns with initiative and enterprise goals.

Minimum Qualifications
  • Bachelor's degree Business Administration, Operations Management, Finance, Mathematics, or Related Fields or equivalent years of experience in lieu of education requirement, if applicable
  • 8 Years Retail operations, communication, customer service, marketing, program management, and analytics experience.
  • 8 Years in-depth knowledge of diverse retail functions and principles
  • 5 Years Strong ability to work vertically across a large enterprise in a collaborative manner, internally and externally
  • 3 Years Working knowledge of data analysis and performance/operation metrics

Preferred Skills/Education
  • Master's degree Business Administration, Operations Management, Finance, Mathematics, or Related Fields
  • 5 Years Retail operations, communication, customer service, marketing, program management, analytics experience.
  • 5 Years managing multi-department level initiatives


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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