Intuitive Surgical, Inc

Sr. Manager Operational Excellence

Intuitive Surgical, Inc$120K — $150K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of managerial experience in logistics leadership roles.
  • 10+ years of warehouse operational experience.
  • Proven track record in leading high-performing operational teams.
  • Strong communication and interpersonal skills.
  • Organizational skills for deadline management and project prioritization.
  • Experienced in conflict management and performance evaluation.
  • Proficient in lean management tools and methodologies.

Responsibilities

  • Lead the Global Logistics team in achieving operational excellence.
  • Guide team in performance analysis and operational bottleneck resolution.
  • Mentor staff in data analysis for quality and performance improvements.
  • Implement Lean/Six Sigma tools to enhance logistics efficiency.
  • Facilitate training in continuous improvement principles for team members.
  • Oversee projects aimed at operational enhancements and metrics deployment.
  • Manage cultural and behavioral change initiatives affecting a large workforce.

Benefits

  • Comprehensive health benefits including medical, dental, and vision coverage.
  • Employee development programs and certifications like Lean Six Sigma.
  • Company-sponsored training for cross-functional skill enhancement.
  • Opportunities for career advancement and leadership development.
  • Market-competitive compensation packages and incentives.
Full Job Description
Primary Function of Position

Provide leadership and functional expertise in Logistics operations in support of inbound warehousing, transportation, and finished goods distribution for Global Logistics. Lead the growth of our continuous improvement program using Lean/Six Sigma trainings and methodologies. Lead and support the deployment of market leading warehouse operations in our internally operated distribution centers and with our 3PL warehouse providers. This includes Benchmarking and deploying SAP EWM processes, warehouse layout analysis, and operations processes to drive warehousing labor efficiency, improve operational metrics, and drive out non-value-added work.

Essential Job Duties
  • Lead and manage a team responsible for executing operational excellence initiatives in Global Logistics, including inbound warehousing, transportation, and finished goods distribution.
  • Allocate resources and provide guidance to team members in performing time studies, creating process maps, and resolving operational bottlenecks for inbound and outbound orders.
  • Oversee and mentor team in conducting data analysis to investigate root causes of compliance, quality, or performance issues and in developing corrective action plans.
  • Direct and coach team members in the use of Lean/Six Sigma tools - such as fishbone diagrams, spaghetti diagrams, and process flow maps-to reduce waste and error-proof logistics processes.
  • Provide leadership and facilitate cross-functional training in Lean/Six Sigma methodologies, ensuring team members apply continuous improvement principles to logistics operations.
  • Lead the implementation and monitoring of projects to achieve operational improvement goals, such as throughput, accuracy, process controls, ergonomic/layout enhancements, etc.
  • Manage the development and deployment of key operational performance metrics, ensuring the team holds themselves and others accountable to day-to-day performance standards.
  • Guide operations team in growing their knowledge of warehouse operations, continuous improvement fundamentals, and WMS applications.
  • Perform direct operational analyses, process improvements, and hands-on support as needed, ensuring alignment with broader strategic objectives.
  • Champion large cultural & behavioral change management initiatives impacting 500+ employees, leading by example and fostering a high-performance, continuous improvement culture.
  • Perform other duties as required by the business pertaining to this function, primarily through leading and empowering the team to execute and innovate.


Qualifications

Required Skills and Experience
  • 5+ years of people management experience.
  • Minimum 10 + years of experience working in a warehouse environment.
  • Demonstrated ability to successfully lead operational teams in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Possess strong organizational skills to meet deadlines, assist staff in prioritizing work and handle multiple projects.
  • Must be able to apply sound judgment and decision-making skills in dealing with a variety of routine issues.
  • Experienced with organizing unstructured data to support proposals or operational plans.
  • Ability to handle conflict well and give positive and negative feedback along with managing performance issues.
  • Experience in leveraging lean process tools such as Six Sigma and 5S.
  • Skilled in MS Office suite, WMS, Access and/or SQL database experience.

Required Education and Training
  • Bachelor's of Science in an Engineering discipline.
  • APICS CLTD, CSCP, CTST, or CPIM certification preferred.
  • Lean Six Sigma Black Belt or Master Black Belt preferred.

Preferred Skills and Experience
  • SAP EWM knowledge preferred.


Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate's experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate's qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

About Intuitive Surgical, Inc

Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Intuitive Surgical has installed more than 5,000 surgical systems worldwide, and has more than 4,000 employees.
Learn more about Intuitive Surgical, Inc
Size
9,793 employees
Market Cap
$93.6 billion
Industry
Net Income
$1 billion
Founded
1999
5 Year Trend
+16.1%
Revenue
$4.3 billion
NASDAQ

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