Gem.com

Sr. Manager of Network Optimization

Gem.com$155K — $175K *
Transportation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-10+ years in network logistics or supply chain design
  • Experience in multi-node network optimization within high-growth environments
  • Subject matter expertise in network architecture and design
  • Strong analytical skills focused on data-driven decision making
  • Familiarity with cost management in logistics operations
  • Significant exposure to AI applications in optimizing logistics processes

Responsibilities

  • Own the overall health of the network, ensuring optimal connectivity
  • Define the 'Tenets of Connectivity' for hub-to-spoke arrangements
  • Anticipate future capacity needs for strategic real estate positioning
  • Set financial guidelines and client SLAs in coordination with Commercial
  • Analyze OD flows and revise network designs based on client needs
  • Monitor network dwell time, optimizing the 'Ops Clock'
  • Evaluate when direct shipping lanes should be utilized over consolidated movements

Benefits

  • Opportunity to significantly influence network design strategy
  • Work in a fast-paced and innovative logistics environment
  • Collaborative partnership with product teams to drive systems improvements
  • Access to advanced analytics and AI tools to enhance decision-making processes
  • Pathway to engage with top-tier e-commerce and logistics stakeholders
Full Job Description
Key Responsibilities

The role will own the overall health of the network as a system, including the following pillars:

  • Define the "Tenets of Connectivity" by balancing cost, touches, and speed to determine hub-to-spoke linkage.
  • Anticipate the future, ensuring major real estate and flow decisions are made months in advance of capacity breaking points.
  • Establish clear financial burn guardrails and client SLAs aligned with Commercial.
  • Deeply understand Origin-Destination (OD) flows, resulting zone mix, and breakdowns by client size to revise network design.
  • Establish and focus on the end-to-end "Ops Clock," acting as the "dwell hunter" of the network.
  • Conduct "Speed vs. Margin" analysis by developing data pipelines that estimate arc level volumes.
  • Decide when volume justifies a direct lane versus a consolidated move, ensuring speed is a deliberate choice, and track Direct Arc Opportunities for bypassing intermediate facilities.


Ideal Candidate Archetype

  • Strategic Network Architect: Possesses deep subject matter expertise to design complex network structures (Topology & Flow) and ensures the physical footprint evolves ahead of demand.
  • Data-Driven Operator: Expert in leveraging analytics and data pipelines to identify inefficiencies (Dwell Hunting) and quantify tradeoffs (Speed vs. Margin analysis).
  • Systems and Process Builder: Capable of translating strategic decisions into system behavior and partnering with Product to define requirements for network orchestration tools.
  • Financial & Economic Acumen: Able to own the network's financial conscience, audit the true cost-to-serve, and investigate novel cost-saving initiatives.


Experience

  • Level: 5-10+ years in network logistics or supply chain design.
  • Context: Significant experience building and optimizing a multi-node network subject to real constraints in a high-growth, competitive, or tech-forward environment.
  • Target Companies: Experience often comes from "one degree of separation" companies like Amazon, FedEx, UPS, other parcel carriers, tier 2 e-commerce providers (like Chewy or Walmart), and at-scale 3PLs (like GXO or Ascendant).
  • Extensive experience using Ai to optimize logistics processes and workflows


Key Mindset: Must have experience working in cost-constrained environments and the ability to balance building an ideal network with present-day fiscal responsibility.

Compensation

The base pay range for this role is $155,000 - $175,000 per year.

About Gem.com

Industry
Founded
2013

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