University of Miami

Sr. Manager, Medical Collections (H)

University of Miami$90K — $110K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a relevant field
  • Minimum 4 years of relevant experience
  • Knowledge of financial operations and management
  • Strong ability to implement strategies for organizational development
  • Proficient in office software and relevant computer applications
  • Excellent verbal and written communication skills
  • Ability to create a cohesive team environment and build relationships

Responsibilities

  • Train and mentor collection staff for timely and accurate activities
  • Collaborate with managers for improved staffing and work prioritization
  • Prepare statistical reports and improve collection procedures
  • Audit problem accounts and resolve issues
  • Meet with department leadership to discuss billing and collection improvements
  • Process and approve billing adjustments and refunds
  • Assess internal controls and ensure compliance with policies

Benefits

  • Comprehensive medical and dental insurance
  • Tuition remission for employees
  • Support for professional development
  • Opportunities for engagement with faculty and clinical departments
  • Competitive salaries
Full Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position, please review this tip sheet.

 The University of Miami/UHealth Central Business Office has an exciting opportunity for a full-time Senior Manager, Medical Collections to work in Miami, FL. The Senior Manager, Medical Collections serves as liaison between the clinical departments assigned and department leaders, faculty physicians, and department chairs. The Senior Manager, Medical Collections utilizes information contained within billing operations to identify opportunities and articulates action plans for clinic department leaders with the goal of optimizing revenue and minimizing medical claim delays and denials.

CORE JOB FUNCTIONS       

  • Trains, oversees, and mentors collection staff and ensures collection activities occur in a timely and accurate manner.
  • Collaborates with other managers to improve staffing and work prioritization.
  • Prepares statistical reports, procedures, and systems to improve collection functions.
  • Audits problem accounts and resolves any issues.
  • Meets periodically with department leadership to discuss issues and improvements in regards to billing and collection activities.
  • Reviews, processes, and approves billing adjustments, refunds, and transfers.
  • Prepares department and individual performance reports.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS       

  • Bachelor’s degree in relevant field required
  • Refer to department description for applicable certification requirements
  • Minimum 4 years of relevant experience required
  • Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness. - Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
  • Financial Oversight: Knowledge of financial operations and management.
  • Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
  • Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
  • Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

#LI-NN1

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:

Full time

Employee Type:

Staff

About University of Miami

The University of Miami is a private research university in Coral Gables, Florida. The university offers 132 undergraduate, 148 master's, and 67 doctoral degree programs, of which 63 are research/scholarship and four professional areas of study. The university's research expenditures in the 2018–2019 fiscal year were $358.9 million, the highest of any university in Florida and 45th in the nation. The university comprises 11 schools and colleges, including the Leonard M. Miller School of Medicine in Miami's Health District, a law school on the main campus, and the Rosenstiel School of Marine and Atmospheric Science focused on the study of oceanography and atmospheric sciences on Virginia Key, with research facilities at the Richmond Facility in southern Miami-Dade County.
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