FIS

Sr. Manager, Implementations

FIS$100K — $130K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Accounting, Finance, Technology, or a related field, or equivalent experience.
  • 5+ years of experience in software implementations, consulting, or professional services within financial services.
  • 3+ years of experience leading implementation, consulting, or project delivery teams.
  • Strong knowledge of image solutions, banking software, or banking operations.
  • Experience managing complex client-facing projects and cross-functional stakeholders.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent communication and relationship management abilities.

Responsibilities

  • Lead and develop implementation teams across multiple client engagements.
  • Oversee solution design, configuration, data migration, testing, and deployment activities.
  • Partner with clients to define implementation strategies and business requirements.
  • Ensure projects are delivered on time, within scope, and to quality expectations.
  • Manage implementation risks, issues, and stakeholder communications.
  • Drive adoption of implementation best practices and process improvements.
  • Collaborate with product, support, and development teams to resolve complex client needs.

Benefits

  • Opportunities to make an impact in fintech.
  • Personal and professional learning.
  • Inclusive, diverse work environment.
  • Resources to give back to your community.
Full Job Description
About the Role

As a Sr. Manager, Implementations, you will lead the successful delivery of BPAAS client implementations, ensuring projects are executed efficiently and aligned with client objectives. You will oversee implementation teams, drive delivery excellence, oversee vendor management, own revenue targets, and serve as a strategic partner to clients throughout the onboarding journey. Success in this role requires strong leadership, banking expertise, and the ability to manage complex engagements while delivering exceptional client outcomes.

What You Will Be Doing
  • Lead and develop implementation teams across multiple client engagements.
  • Oversee solution design, configuration, data migration, testing, and deployment activities.
  • Partner with clients to define implementation strategies and business requirements.
  • Ensure projects are delivered on time, within scope, and to quality expectations.
  • Manage implementation risks, issues, and stakeholder communications.
  • Drive adoption of implementation best practices and process improvements.
  • Collaborate with product, support, and development teams to resolve complex client needs.
  • Monitor team performance, resource utilization, and client satisfaction metrics.
  • Support business growth through strong client relationships and implementation expertise.
  • Manage vendor performance and ongoing governance councils


Required Qualifications
  • Bachelor's degree in Business, Accounting, Finance, Technology, or a related field, or equivalent experience.
  • Typically 5+ years of experience in software implementations, consulting, or professional services within financial services.
  • At least 3+ years of experience leading implementation, consulting, or project delivery teams.
  • Strong knowledge of image solutions, banking software, or banking operations.
  • Experience managing complex client-facing projects and cross-functional stakeholders.
  • Strong organizational, analytical, and problem-solving skills.
  • Excellent communication and relationship management abilities.
  • Ability to drive results in a fast-paced, client-focused environment.


Preferred Qualifications
  • Experience with FIS ImageCentre
  • Deep understanding of banking operations (in-branch and service centers)
  • Experience with data migration, solution configuration, and business process transformation.
  • Project management certification such as PMP or Agile credentials.
  • Experience leading enterprise software implementation programs.


What We Offer you

At FIS, you can grow your career as far as you want to take it. Here's what else we offer:
  • Opportunities to make an impact in fintech
  • Personal and professional learning
  • Inclusive, diverse work environment
  • Resources to give back to your community
  • Competitive salary and benefits


Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

About FIS

Fidelity National Information Solutions is the nation’s most comprehensive source for real estate-related data, technology solutions.

FIS Careers

Join the vibrant team at FIS, a global leader in financial services technology. With a workforce of over 55,000 worldwide, FIS fosters a culture of innovation and leadership, offering unmatched opportunities for growth and professional development. Work You’ll Do At FIS, we empower the financial world with cutting-edge technology solutions, and we need your unique skills to help us redefine the future of finance. Whether you're looking for a position in software development, project management, or client services, FIS offers a dynamic range of job opportunities. Transform the Industry Be part of a team that is at the forefront of driving innovation in banking, payments, capital markets, and wealth management. FIS is where finance meets technology. By joining us, you will not only transform businesses but shape the way the world uses money. Innovative Work Environment FIS is committed to fostering a workplace where diverse perspectives and experiences are welcomed and respected. With diversity training and leadership programs, employees are encouraged to thrive both personally and professionally. Our commitment to diversity and inclusion is integral to our mission to empower the world with better financial technology. Career Growth and Development FIS believes in nurturing talent and leadership from within. With a plethora of training programs, workshops, and seminars, FIS is dedicated to your career advancement. From internships to leadership roles, your journey at FIS is filled with endless possibilities. Our robust networking events and professional development sessions ensure you have the tools to succeed in your career. Benefits and Culture Choosing a career at FIS means joining a family that values work-life balance and offers substantial benefits. Enjoy health, vision, and dental insurance, competitive retirement plans, and generous paid time off. Our culture promotes not just professional growth but personal well-being. Join Our Team Explore the numerous job opportunities at FIS where your skills can lead to meaningful outcomes. We are continuously hiring curious, creative, and motivated individuals who are ready to drive change in the fintech industry. Stay Connected Keep up to date with the latest in career opportunities and company news by joining our FIS Careers Network. Tailor your job search with personalized alerts and get insider tips that can help you craft the perfect resume and ace your interviews. Discover how your career can flourish by joining a team that’s dedicated to redefining the financial services landscape. Search FIS jobs today and see where your ambition can take you! [SEARCH FIS JOBS] Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. [READ CAREERS BLOG] Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at FIS.
Learn more about FIS
Size
65,000 employees
Market Cap
$39.7 billion
Industry
Net Income
$158 million
Founded
1968
5 Year Trend
+9.5%
Revenue
$12.5 billion
NASDAQ

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