POSITION SUMMARYThe Sr. Manager, Healthcare Transformation, Brain Health will lead high-profile collaborations with public and private sector partners, including health systems, to implement and advance innovative models of brain health care, encompassing both mental health and cognitive health (including dementia and related conditions) to improve and scale clinical outcomes across the brain health continuum from prevention and early identification to treatment and long-term management. This role supports the creation and testing of new programs and helps ensure that successful initiatives are operationally feasible, scalable, and sustainable across a variety of healthcare settings.
The Sr. Manager serves as a senior operator and strategic integrator, working across complex, multi-stakeholder environments to align West Health's strategic priorities with partner operations. The role requires strong health systems operations experience fluency in the implementation science and policy landscape surrounding brain health, and the ability to synthesize complex information and support effective execution across collaborative initiatives while protecting West Health's mission and long-term objectives. The role includes program and project management responsibilities such as managing timelines, dependencies, deliverables, and cross-workstream coordination across complex, multi-year initiatives.
This role will also serve as an operational extension of West Health leadership, acting as a trusted proxy on complex initiatives and representing West Health in day-to-day execution when needed.
GENERAL DUTIES AND RESPONSIBILITIES- Develop, implement, and communicate goals, priorities, and strategies for partnered initiatives, including managing timelines, dependencies, and deliverables to ensure alignment with West Health's strategic objectives and partner operating contexts.
- Provide leadership across internal and external project teams to support coordinated execution across multiple workstreams in complex healthcare environments.
- Create and implement best practices to address barriers to adoption, including challenges related to workflow design, EHR integration, stakeholder alignment, and operational readiness.
- Lead project meetings with collaborators and manage project plans, risks, dependencies, and deliverables, synthesizing inputs into clear recommendations and escalation needs to support timely decision-making.
- Identify key decisions, alignment opportunities, and execution risks where brain health solutions intersect with health system operations and workflows.
- Act as a bridge between senior executives and consulting partners, serving as a trusted representative of West Health and translating strategic intent into operationally sound execution.
- Apply hands-on experience in patient flow, throughput, care transitions, command center-adjacent operations, or equivalent systemwide functions to guide practical implementation.
- Coordinate and integrate work across multiple West Health initiatives to ensure consistency of approach, clarity of expectations, and sustained momentum.
- Remain informed on issues related to Successful Aging, including healthcare delivery trends, technology applications, and policy developments relevant to West Health initiatives.
- Identify and articulate critical assumptions, risks, and opportunities across initiatives.
- Manage relationships with consultants, vendors, and senior leaders to maintain alignment, pace, and accountability.
- Maintain the highest standards of professional integrity and confidentiality.
- Support additional initiatives or special projects as assigned by West Health leadership.
- Commitment to West Health's values and mission.
- This role requires a regular in-office presence from Tuesday through Thursday to support collaboration and business needs during core hours of 9 AM to 5 PM. Mondays and Fridays may be worked remotely, provided availability aligns with standard working hours. The primary focus is on fulfilling responsibilities, delivering results, and collaborating effectively with others
QUALIFICATIONS AND EDUCATION- Advanced degree in healthcare administration, public health, psychology, psychiatry, social work, neurology, or a related discipline with a focus on brain health, organizational leadership, or other related discipline required.
- 5-7 years of experience in ambulatory and primary care, or hospital or health system operations, with direct exposure to patient flow, throughput, care transitions, command center-adjacent operations, or equivalent systemwide functions.
- 5-7 years of experience managing complex, multi-year programs or portfolios, including responsibility for tracking milestones, dependencies, risks, and deliverables across multiple stakeholders.
- Demonstrated experience influencing senior leaders and driving execution without direct authority in complex healthcare environments, including situations involving operational resistance or ambiguous governance.
- Strong stakeholder management and executive communication skills, with experience working directly with clinical leadership, operational executives, IT partners, and external consultants.
- Ability to synthesize complex information and exercise sound judgment, translating ambiguity into clear insights, risks, and recommendations.
- Must believe in public health and science
COMPENSATION AND BENEFITS- The estimated salary range for this position is $165,000 - $185,000
We gladly offer: - Up to 10% Annual Performance Bonus - rewarding your hard work and success.
- Hybrid Work Schedule - offering flexibility to balance your work and personal life.
- Comprehensive Benefits Package - including Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, Life Insurance, and a Flexible Spending Account to support your health and well-being.
- 100% Premium Coverage for Employee Medical, Dental, Vision, Short-Term Disability, Long-Term Disability, and Life Insurance, plus 70% coverage for dependents for medical, dental and vision - ensuring both you and your family are well cared for.
- Generous 5% Retirement Plan Match - helping you build a secure financial future.
- Professional Development Reimbursements - investing in your growth and career advancement.
- 15 Days of Paid Time Off plus 16 Paid Holidays - promoting a healthy work-life balance and time to recharge
