Salesforce

Sr Manager/Director, Technical Program Management

Salesforce$150K — $298K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years in enterprise product program leadership
  • 5+ years in Technical Program Management at Manager level or higher
  • Strong understanding of SaaS and Agile/Scrum SDLC
  • Exceptional cross-functional communication skills
  • Required technical degree in a related field

Responsibilities

  • Drive high-paced Product Core Team forums and reviews to resolve technical obstacles
  • Catalyze change within Product and Technology, fostering innovation
  • Oversee end-to-end lifecycle of the Agentforce Commerce Cloud portfolio
  • Ensure seamless integration of complex dependencies across teams
  • Advise senior stakeholders with data-driven insights for decision-making

Benefits

  • Great work-life balance and resources for personal development
  • Access to AI tools to enhance productivity
  • Opportunities to innovate and shape the future
  • Supportive company culture focused on employee growth and impact
Full Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

Job Category

Program & Project Management

Job Details

The Experience

As a Sr Manager or Director, Technical Program Management - Commerce Cloud, you will be part of the strategic engine driving execution of Agentforce Commerce Cloud. You will lead a high-performing team to deliver cross-functional initiatives that merge human ingenuity with AI agents to redefine the commerce lifecycle.

This role requires deep technical fluency, operational rigor, and the executive presence to navigate cloud priorities. You will bridge the gap between bold vision and flawless execution, ensuring Salesforce remains the leader in the agentic enterprise shift.

What You'll Actually Be Doing
  • Drive high-cadence Product Core Team forums and Deep Dive reviews to unblock technical hurdles, streamline agentic release planning, and ensure business-critical milestones are met.
  • Act as a catalyst for change within Product and Technology, fostering a culture of innovation while maintaining the rigor of a world-class Software as a Service (SaaS) delivery engine.
  • Enable the end-to-end lifecycle of the Agentforce Commerce Cloud portfolio, ensuring complex dependencies across scrum teams and divisions are seamlessly integrated.
  • Serve as a trusted advisor for senior-level stakeholders, providing data-driven insights to influence strategic decision-making and risk mitigation.


You're Our Person If...
  • 10+ years of professional experience leading large-scale enterprise product programs in a fast-paced environment.
  • 5+ years of Technical Program Management experience at the Manager level or above, with a proven track record of building high-output teams.
  • Comprehensive understanding of the SaaS business model and Agile/Scrum software development lifecycle (SDLC) at massive scale.
  • Exceptional communication skills with the ability to drive consensus across a global, matrixed organization.
  • A related technical degree is required.


Even Better If...
  • Foundational knowledge or training in AI frameworks and their application in enterprise software.
  • Professional Agile Scrum certifications such as Certified Scrum Professional - ScrumMaster (CSP-SM) or Certified Scrum Professional - Product Owner (CSP-PO).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance andbe your best, and our AI agents accelerate your impact so you cando your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

About Salesforce

ExactTarget is a provider of on-demand email marketing software solutions. Their suite of on-demand one-to-one marketing applications enables clients to send business-critical and event-triggered communications to increase sales, optimize marketing investments, and strengthen customer relationships. They offer four editions of their on-demand software application along with integrated solutions such as ExactTarget for AppExchange and ExactTarget for [Microsoft](/organization/Microsoft) Dynamics CRM.

Salesforce Careers

Joining Salesforce means becoming part of a dynamic, global team of professionals who are deeply committed to driving customer success and innovation. As the world's leading Customer Relationship Management (CRM) platform, Salesforce offers unparalleled job opportunities in technology and consulting, making it an ideal place for ambitious individuals looking to make a significant impact.

Work You'll Do

At Salesforce, every position is a chance to leverage your skills and creativity to transform businesses and industries. Our diverse team of experts collaborates to deliver cutting-edge solutions that foster growth and enhance leadership capabilities. By joining our team, you'll be at the forefront of digital innovation, using Salesforce's powerful platform to help clients navigate their transformation journeys.

Innovate and Lead

Salesforce is not just a company; it's a community where you can lead with your ideas and see them come to life. Our culture of innovation encourages you to challenge the status quo and push the boundaries of what's possible. With Salesforce, you'll work alongside leaders in technology and business who are committed to your growth and professional development.

Career Growth and Opportunities

Whether you're looking for an internship, a full-time position, or leadership roles, Salesforce provides a wealth of opportunities to advance your career. Our commitment to professional growth is reflected in our robust training programs, including leadership development and diversity training, designed to help you excel at every stage of your career.

Be Part of a Great Team

Salesforce prides itself on a culture that values diversity, teamwork, and open communication. We believe that our strength lies in our people, and we're committed to creating an environment where everyone can thrive. Joining our team means being part of a supportive community that encourages networking and collaboration.

Benefits and Culture

At Salesforce, we understand that job satisfaction extends beyond the office. That's why we offer competitive benefits to support the health, well-being, and financial security of our employees and their families. From health insurance and retirement plans to wellness programs and flexible working arrangements, we provide the benefits that contribute to a better work-life balance.

Explore Job Opportunities

Ready to take the next step in your career? Explore the wide range of employment opportunities at Salesforce. From technical roles to customer engagement positions, we are continuously hiring talented individuals who are passionate about making a difference.

Stay Connected

Keep up to date with the latest at Salesforce by following our careers blog. Gain insights from the people who work here and learn how you can bring your career to the next level with Salesforce.

Apply Now

Are you ready to join a company that's leading the way in CRM technology? Search open positions that match your skills and interests on our careers page. Tailor your resume, prepare for your interview, and take the first step towards a rewarding career at Salesforce.

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Join Salesforce today and be part of a company that's shaping the future of technology, fostering a culture of innovation, and building a more equitable world.
Learn more about Salesforce
Size
73,541 employees
Market Cap
$130.4 billion
Industry
Net Income
$4 billion
Founded
2000
5 Year Trend
+25.7%
Revenue
$21.2 billion
NASDAQ

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