Sr Manager, Customer Dev-Club Store

Aspire Bakeries

$108K — $145K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Sales, Finance, or a related field.
  • 5+ years of experience in customer development, account management, sales, or category management.
  • Experience managing large retail, foodservice, or CPG customer relationships.
  • Proven ability to lead cross-functional projects and influence stakeholders without direct authority.
  • Strong analytical skills with experience using data to inform business decisions.
  • Excellent communication and relationship-building skills.
  • Willingness to travel for customer meetings and events.

Responsibilities

  • Support the development and execution of Costco account strategy to drive growth.
  • Lead customer account management with a focus on service and issue resolution.
  • Own opportunity pipeline by managing projects and cross-functional deliverables.
  • Drive customer communication through updates and proactive opportunity identification.
  • Coordinate teams to deliver commitments and strategic initiatives successfully.
  • Identify and develop profitable growth opportunities within Costco and strategic channels.
  • Analyze business performance and customer trends to inform decision-making.

Benefits

  • Opportunity for regular travel to support customer and industry meetings.
  • Engagement in cross-functional leadership and strategic initiative execution.
Full Job Description
About the Role

We are seeking a Senior Manager, Customer Development - Club Store to join our team. As a Senior Manager, Customer Development - Club Store, you will be accountable for driving profitable growth within the Costco business through strategic account development, cross-functional leadership, and customer engagement. This role plays a critical part in strengthening customer relationships, identifying growth opportunities, and ensuring flawless execution of key business initiatives.
This role requires regular travel to support customer meetings, internal business reviews, and industry events.

Compensation

Salary Range: $108,000 - $145,000

Core Accountabilities (What You'll be Doing)
  • Support the development and execution of the Costco account strategy to drive business objectives and customer growth.
  • Lead day-to-day customer account management, ensuring responsive service and effective issue resolution.
  • Own the Costco opportunity pipeline, managing projects, timelines, and cross-functional deliverables.
  • Drive customer communication through business updates, progress reviews, and proactive opportunity identification.
  • Coordinate cross-functional teams to successfully deliver customer commitments and strategic initiatives.
  • Identify and develop profitable growth opportunities within Costco Business Centers and other strategic channels.
  • Analyze business performance, customer trends, and market data to inform decision-making and prioritization.


Minimum Qualifications (What You Bring to the Table)

(Required to be considered)
  • Bachelor's degree in Business, Marketing, Sales, Finance, or a related field.
  • 5+ years of experience in customer development, account management, sales, category management, or related commercial functions.
  • Experience managing large retail, foodservice, or consumer packaged goods customer relationships.
  • Demonstrated success leading cross-functional projects and influencing stakeholders without direct authority.
  • Strong analytical skills with experience utilizing customer, category, and financial data to drive business decisions.
  • Excellent communication, presentation, and relationship-building skills.
  • Ability to travel as needed to support customer meetings, internal business reviews, and industry events.


Preferred Qualifications (Extra Ingredients for Success)

(Nice-to-haves that could set candidates apart)
  • Experience managing Costco or other large national retail accounts.
  • Food, beverage, bakery, consumer packaged goods (CPG), or foodservice industry experience.
  • Experience utilizing syndicated data sources, customer scorecards, and commercial analytics tools.
  • Proven success identifying and executing growth opportunities within key customer accounts.
  • Advanced proficiency with Microsoft Excel, PowerPoint, and customer business planning processes.


Call to Action

Ready to grow your career with a company that values your work and your future?
Apply today and become part of our team at Aspire Bakeries!

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