Your Next Pour: The Opportunity We are looking to add a Senior Manager, Consumer Insights to our Consumer Insights & Analytics team, to serve as strategic thought partner and trusted advisor to cross functional teams across Marketing, Innovation, and Sales. This role is responsible for shaping the consumer insights agenda, delivering strategic, actionable insights, and influencing key business decisions that drive growth for our portfolio of brands.
This individual contributor role has a high level of influence and impact and will independently own complex insights workstreams, partner closely with stakeholders, and leverage both internal data and external research partners to ensure brand strategies remain deeply grounded in consumer understanding.
This role operates in a hybrid environment, with 3 days per week in the downtown Chicago office.
Key responsibilities include:
- Build the insights learning agenda - ensure research plans and investments align to key strategic priorities, leveraging both internal resources and external partners. Ensure insights are actionable and embedded into marketing, innovation, and commercial decision making.
- Define consumer and demand space targets - define and illuminate priority target segments, need states, and occasions, enabling sharper targeting, positioning, and creative development for our brands.
- Monitor brand equity and overall consumer sentiment - analyze brand equity tracking, social listening, consumer reviews, and other qualitative and quantitative sources to uncover shifts in consumer sentiment for our brands and categories.
- Interpret consumer & market trends - continuously identify the consumer and cultural trends having impact on our categories, and translate into forward looking implications for brand strategy and innovation. (i.e. shifting preferences, emerging flavors, breakthrough packaging, compelling claims, health and wellness behaviors, etc).
- Inspire innovation pipeline development - design and manage consumer testing for development of innovation launches, renovations, and packaging updates, in accordance with the TBG stage-gate process and innovation insights playbook.
- Impact through insights reporting & storytelling - develop high impact reports, presentations, and narratives that clearly communicate strategic opportunities to diverse stakeholder groups.
- Manage external partners - serve as the primary point of contact for various research agencies, ensuring strong partnerships and high standards of delivery.
The Perfect Blend: Experience - 8+ years of experience in consumer insights, market research, or related fields within the CPG industry. Experience within an in-house consumer insights team required. Food or beverage industry experience preferred.
- Deep expertise in qualitative and quantitative research methods, including surveys, focus groups, ethnographies, and emerging tools
- Strong proficiency with syndicated consumer and market data platforms (e.g., Circana, Nielsen, Numerator, or similar tools).
- Demonstrated ability to translate complex data into strategic, actionable recommendations that influence business decisions.
- Exceptional communication skills, both verbal and written. Strong storytelling skills, with ability to simplify narratives and present to leadership in a visual and compelling way.
- Strong planning and organization skills, with ability to manage multiple priorities simultaneously
- Results oriented, consistently taking a high degree of personal initiative to deliver against business objectives.
- Builds and maintains relationships with cross-functional teams across TBG to enable collaboration and influence without authority.
- Continuously seeks to deepen understanding and stay on top of ongoing shifts and the market research industry.
Foundational Ingredients: Requirements - Bachelor's degree in Marketing, Marketing Research, Data Science, Psychology, Business, or related field
- Must be legally authorized to work in the United States without the need for employer sponsorship now or in the future
- Must be located in the Chicago, IL surrounding area or willing to relocate for the duration of employment
- Willingness to adapt and thrive in a blended work environment with 3-days in office, seamlessly transitioning between remote work and in-office operations
Perks That Pack a Punch TBG is pleased to offer you a comprehensive benefits package which includes a 401(k) plan, medical, dental, vision, company provided life, STD and LTD insurance. In addition, you may also elect to participate in voluntary life, accident, hospital, and critical illness coverages.
The salary range for this position is $109,000 - $150,000 annually.
