Estee Lauder Companies

Sr Manager, Consumer Engagement, Bobbi Brown NA

Estee Lauder Companies$102K — $168K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7+ years in consumer, influencer, and PR/communications marketing experience
  • Deep knowledge of the beauty influencer space and associated reporting tools
  • Understanding of prestige makeup content ecosystems and social storytelling
  • Experience with Earned Media Value (EMV) plans and metrics
  • Strong project and stakeholder management skills
  • Excellent oral and written communication abilities
  • Analytical mindset with the ability to translate data into actionable insights

Responsibilities

  • Drive strategy and execution of Influencer and Communications efforts in North America
  • Build and maintain relationships with influencers, beauty editors, and VIP talent
  • Create and manage regional creator event calendar to maximize cultural impact
  • Develop insights on consumer behaviors and trends
  • Lead the briefing of agency partners and manage communications strategy execution
  • Concept and execute significant events for product launches
  • Define KPIs and measure the effectiveness of campaigns

Benefits

  • Health insurance coverage (medical, dental, and vision)
  • Wellness and family support programs
  • Life and disability insurance
  • Retirement savings plans
  • Paid leave programs
  • Education-related benefits
  • Paid holidays and vacation time
Full Job Description
Position Summary

This position plays a critical role in accelerating the growth of Bobbi Brown North America by transforming brand storytelling into cultural relevance.

Working in close partnership with 360 marketing, online and media teams, this role is responsible for:
• driving the strategy and execution of the brand's North America Influencer and Communications efforts to increase brand awareness, earned media value, and desirability
• build meaningful and lasting relationships across influencers, beauty editors, and VIP talent on behalf of Bobbi Brown North America
• lead creator eventing, building the brand's physical experience and managing the regional creator event calendar. This role ensures these moments generate maximum cultural impact, conversation and Earned Media Value by orchestrating best-in-class content strategies and influencer activations.
• Build strong relationship with PR agency and build advocacy for brand externally
• Work cross functionally with NA team including Marketing, Account Management, Field teams, Education, Retailers as well as the Global brand.

Job Description

Consumer Insights
• Identify emerging consumer behaviors and trends and translate insights into actionable recommendations and bring new ideas on how to engage with the consumer in the social landscape as a result
• Monitor EMV, social performance and engagement, working cross functionally with online and media teams to respond to trends/ lean into pillars of strength

Strategy
• Drives the strategy and execution of US Influencer Strategy across paid and earned to drive brand EMV and heightened ranking
• Manages relationships with influencers across macro to micro tiers on all social media platforms; particularly TikTok and Instagram
• Manages relationship with key agency partners, including StarPower
• Drives PR/ comms strategy for US region, ensuring consistency in secured media presence
• Partners with 360 Marketing team to understand national US investment strategy/priorities and work collaboratively to optimize programming and activations
• Partners with 360 Marketing and education team to understand product messaging, leveraging insight to inform influencer/comms strategy
• Partners with retailers, trade marketing and promo leads to understand key launch, promotion and selling periods
• Liaises with Global Communications team to gain updates surrounding Global comms strategy & ideate relevant ways to execute in NA region
• Identify emerging creators, platforms and trends.

Execution
• Leads briefing of agency partners
• Manages total communications strategy and execution including relationships with key editors, long lead product placement and feature stories in partnership with brand's agency of record
• Executes influencer and product seeding campaigns in accordance with agreed upon strategy
• Partners with agencies to uncover and execute optimizations across influencer campaigns & comms efforts (ie interviews, master classes, etc.)
• Cascades launch/execution updates (ie content live links, award seal wins, etc.) with NA & global marketing teams, ensuring visibility of NA lead executions
• Partners with Bobbi Brown Global Comms to secure organic social coverage of relevant influencer & beauty seals/awards
• Manages NA executions with Global Talent
• Manages regional press strategy in coordination with Marketing efforts for Top DMA strategy
• Concepts and creates meaningful event/tent pole moments for NPL or product animation

Measurement
• Defines primary and secondary KPI's for all campaigns/executions
• Partners with agencies to curate wrap reporting for initiatives
• Deploy learnings to internal (NA leadership, product marketing, education, eComm, retailer account management leads, trade marketing, etc.) and external (global partners) stakeholders
• Leverage learnings to influence go forward strategic plans across all pillars of communications

Financial Management
• Manage NA Consumer Engagement budget, staying close to each investment and tracking monthly to plan and ensuring accuracy and consistency in reporting on various views (Year over year, quarter over quarter, etc. views)

Qualifications
• 5-7+ years of consumer, influencer, PR/communications marketing experience, developing and executing strategies that strengthen brand desirability, drive awareness, grow advocacy and accelerate business performance.
• Deep knowledge of Beauty Influencer space and Influencer reporting tools
• Strong understanding of prestige makeup content ecosystems and social-first storytelling (is interested how to create content for each channel, how to create trends or follow trends in real time, and how to measure/track and growth sales driven by social)
• PR experience preferred but not required
• Eventing experience preferred
• Experience developing integrated content strategies across Owned, Earned and Paid media preferred
• Experience with EMV (Earned Media Value) plans and metrics, media plan metrics
• Experience writing briefs to agency and managing agencies back and forth of a project to meet internal deadlines.
• Requires strong oral and written communication skills, as well as interpersonal and team building capabilities with internal functional groups as well as with external partners. Role builds strong relationships with creators and agency partners
• Strong analytical mindset with experience translating data into actionable insights.
• Excellent project management and stakeholder management skills.
• Experience working across global teams and cross-functional teams preferred
• Strong MS Excel and Powerpoint skills

Pay Range:

The anticipated base salary range for this position is$102,400.00to $168,750.00. Exact salary depends on several factors such as experience, skills, education, and budget. Salary range may vary based on geographic location. In addition to base salary, this position is eligible for participation in a highly competitive bonus program with the possibility for overachievement based on performance and company results.

In addition, The Estée Lauder Companies offers a variety of benefits to eligible employees, including health insurance coverage (medical, dental, and vision insurance), wellness and family support programs, life and disability insurance, retirement savings plans, paid leave programs, education-related programs, paid holidays and vacation time, and many others. Many of these benefits are subsidized or fully paid for by the company.

About Estee Lauder Companies

Estee Lauder Companies Careers

Join the Esteemed Team at Estee Lauder Companies There has never been a more exciting time to explore job opportunities at Estee Lauder Companies, a global leader in prestige beauty. Renowned for its commitment to quality, innovation, and excellence, Estee Lauder is the perfect place to advance your career in the beauty industry. Work You’ll Do Become a part of Estee Lauder’s professional community and contribute to a company known for its influential brands, dynamic growth, and commitment to diversity and leadership in the market. Our team at Estee Lauder is dedicated to fostering an inclusive culture that celebrates diversity and innovation. Lead with Beauty and Innovation At Estee Lauder, leadership and innovation intersect to create groundbreaking products in skincare, makeup, and fragrance. Work alongside the best in the industry and bring beauty to life in ways that resonate with a global audience. Engage in Meaningful Work Join our team and engage in work that transforms the beauty industry. With positions ranging from product development to marketing, Estee Lauder offers job opportunities that promise professional growth and personal fulfillment. Internship Programs Kickstart your career with an Estee Lauder internship. Gain invaluable industry experience, develop your skills, and network with professionals who are at the forefront of beauty and business. Our internships provide a platform for ambitious individuals eager to make a mark in the beauty world. Benefits and Growth Estee Lauder values the health and well-being of its employees, offering competitive benefits, extensive career development opportunities, and a supportive work environment. We believe in nurturing talent and providing the tools needed for professional and personal growth. Join Our Esteemed Team Search open positions that match your skills and interests. We are hiring creative, curious, and passionate team players who are ready to drive innovation and lead with integrity. Stay Connected Keep up to date with the latest career tips, company news, and industry insights—all from the people who work at Estee Lauder. Explore how Estee Lauder is leading the way in beauty and discover the exciting career opportunities that await. Interview and Resume Tips Prepare for your future at Estee Lauder with our helpful interview and resume tips. Tailor your application to stand out and showcase how your unique skills and experiences make you the perfect candidate for a position in our team. Networking and Professional Development At Estee Lauder, career growth is bolstered by robust networking opportunities and professional development. Engage with leaders, attend workshops, and participate in training programs designed to hone your skills and expand your professional horizons. Estee Lauder Companies—A Place to Grow and Innovate Whether you’re seeking an internship, employment, or a leadership role, Estee Lauder offers a path to personal and professional success. Join us and contribute to a company that’s setting the standard for excellence in the beauty industry.
Learn more about Estee Lauder Companies
Size
62,000 employees
Market Cap
$89 billion
Industry
Net Income
$928 million
Founded
1946
5 Year Trend
+8.4%
Revenue
$14.1 billion
NASDAQ

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