American Airlines

Sr Manager, Airport International Operations

American Airlines • $90K — $120K *
Miami, FL 33186In-Person
Transportation
5 - 7 years of experience
Yesterday
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Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree or equivalent experience/training
  • 7+ years prior experience
  • Strong leadership skills
  • Knowledge of American Airlines budgeting, policies, and procedures
  • Familiarity with functional area

Responsibilities

  • Provide leadership and problem-solving focus to a team of MODs and CSMs
  • Serve as liaison between American Airlines, TSA, CBP, and other carriers
  • Anticipate disruptions and coordinate strategies to improve operational dependability
  • Review reports, confer with managers to gather planning data
  • Delegate responsibility and disseminate policies to managers
  • Evaluate and implement improved procedures and practices
  • Prepare reports for senior leadership

Benefits

  • Travel perks for employees and eligible family members with access to 365 destinations
  • Immediate access to health, dental, vision, and prescription benefits
  • Wellness programs to support personal health
  • 401(k) program with employer contributions after one year
  • Additional benefits including employee assistance, pet insurance, and travel discounts
Full Job Description
7/17/26

Location: Miami Intl Apt (MIA-TRML)
Cities: Miami - FL
Requisition ID: 86922
This job will continue to be posted until at least 7/24/2026. If interested, please apply prior to this date.

Job Description

Why you'll love this job

  • Responsible for providing leadership and problem-solving focus to a team of MODs and CSMs for international reach at the airport.
  • This job is a member of the Airports Team within the Customer Experience group.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Responsible for providing leadership and problem-solving focus to a team of MODs and CSMs at our Dallas-Fort Worth Hub.
  • Serve as a liaison between American the TSA, CBP, Division of Aviation and Joint-Business Carriers while simultaneously focusing on the reliability of the high volume of flagship operations.
  • Devote attention to the performance of the FIS and develop strategies to diminish misconnects and improve dependability by anticipating disruptions and coordinating across teams.
  • Reviews and analyzes reports, records, and directives, and confers with managers to obtain data required for planning department activities, such as new commitments, status of work in progress, and problems encountered.
  • Assigns, or delegates responsibility for, specified work or functional activities and disseminates policy to managers.
  • Gives work directions, resolves problems, and sets deadlines to ensure timely completion of work.
  • Coordinates activities of department with related activities of other departments to ensure efficiency and economy.
  • Prepares reports and records on department activities for senior leadership.
  • Evaluates current procedures and practices for accomplishing department objectives to develop and implement improved procedures and practices.
  • May initiate or authorize employee hire, promotion, discharge, or transfer.
  • When applicable, may be required to work rotating shifts, nights and weekends.
  • Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's or Master's degree or equivalent experience/training
  • 7+ years prior experience

Preferred Qualifications- Education & Prior Job Experience
  • Supervisory experience and knowledge of AA budgeting, policies, and procedures
  • Previous supervisory experience and knowledge of AA policies and procedure desired.

Skills, Licenses & Certifications
  • Strong leadership skills.
  • Familiarity with functional area.
  • Strong interpersonal, communication and PC skills.
  • Ability to manage management, non-management, and contract labor work groups.
  • Ability to concurrently handle multiple responsibilities.
  • Knowledge of Microsoft Office to inlcude Word, Excel and Powerpoint
  • Ability to fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
  • Ability to secure appropriate airport authority and/or US Customs security badges, if applicable
  • Applicable valid driver's license as required by local authorities, if applicable


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American.

About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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