Sr IT Project Manager

Webhelp$92K — $110K *
Omaha, NE 68122In-Person
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7-12 years of project management experience
  • Proven skills in stakeholder management
  • Experience in budget and financial tracking
  • Strong background in risk and issue management
  • Resource planning expertise
  • Knowledge of project governance principles
  • Familiarity with Agile and Waterfall methodologies
  • Proficient in Microsoft Project, Jira, Azure DevOps, or similar tools
  • Effective executive communication and reporting skills

Responsibilities

  • Manage project scope, schedule, budget, resources, and deliverables
  • Coordinate cross-functional teams for successful project execution
  • Develop and maintain detailed project plans and timelines
  • Monitor project progress, providing updates to leadership and stakeholders
  • Identify, manage, and mitigate project risks, issues, and dependencies
  • Facilitate project meetings, workshops, and governance reviews
  • Ensure project objectives align with business goals and strategic priorities
  • Manage vendor and partner relationships when applicable
  • Drive accountability and timely resolution of project challenges
  • Support change management and project adoption activities

Benefits

  • Medical, dental, and vision insurance
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off and holidays
  • Paid learning days
Full Job Description

Job Title:

Sr IT Project Manager

Job Description

Job Description Summary

Position Summary

We are seeking an experienced 7- 12 year of experience as Project Manager to support the MEC Customer Ancillary Program. This role will be responsible for leading project planning, execution, governance, risk management, and stakeholder communication to ensure successful delivery of strategic initiatives.

The ideal candidate will possess strong project management expertise, excellent communication skills, and the ability to work effectively with both business and technical teams in a fast-paced environment.

Responsibilities

  • Manage project scope, schedule, budget, resources, and deliverables.

  • Coordinate cross-functional teams to ensure successful project execution.

  • Develop and maintain detailed project plans and timelines.

  • Monitor project progress and provide status updates to leadership and stakeholders.

  • Identify, manage, and mitigate project risks, issues, and dependencies.

  • Facilitate project meetings, workshops, and governance reviews.

  • Ensure project objectives align with business goals and strategic priorities.

  • Manage vendor and partner relationships when applicable.

  • Drive accountability and timely resolution of project challenges.

  • Support change management and project adoption activities.


Required Skills

  • Project Management

  • Stakeholder Management

  • Budget & Financial Tracking

  • Risk & Issue Management

  • Resource Planning

  • Project Governance

  • Agile and Waterfall Methodologies

  • Microsoft Project, Jira, Azure DevOps, or similar tools

  • Executive Communication and Reporting

  • Location: Des Moines, IA / Davenport, IA / Omaha, NE (Preferred)
    Alternate Locations: Portland, OR / Las Vegas, NV


Preferred Skills

  • PMP Certification

  • Agile Certifications (CSM, PMI-ACP, SAFe)

  • Utility/Energy Industry Experience

  • Program and Portfolio Management Exposure

  • Vendor and Contract Management Experience

This role is critical to maintaining continuity and successful delivery of MEC Customer Ancillary initiatives following the departure of the current Project Manager.

The base salary for this position is $92,250 to$110000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.

The deadline to apply for this position is: 07/30/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.

#Hybrid

#LI-Hybrid

#Concentrix


Location:

USA, NE, Work-at-Home

Language Requirements:

Time Type:

Full time


Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

About Webhelp

Webhelp Careers

Joining Webhelp presents a prime opportunity to be part of a diverse team of professionals, where innovation and leadership in the customer experience industry are redefined daily. Webhelp stands as a beacon of growth and professional development, offering a plethora of job opportunities across various sectors.

Work You’ll Do

At Webhelp, the focus is on empowering employees to master their career paths with robust support systems and resources. The company fosters a culture where skill development and leadership are paramount, ensuring that every team member can thrive in their chosen career trajectory.

Explore Job Opportunities and Growth

Webhelp is dedicated to providing a dynamic work environment with ample opportunities for professional growth through job positions in multiple disciplines. Whether looking for an entry-level position or a more senior role, Webhelp offers a path that caters to diverse career aspirations and skills.

Internship Programs

Start with a solid foundation through Webhelp’s internship programs. These positions are designed to offer real-world experience in a nurturing environment, preparing interns for full-time employment with hands-on learning and networking opportunities.

Innovative Work Environment

Innovation is at the core of Webhelp’s operations, driving the company to stay ahead in providing cutting-edge solutions for customer engagement and support. Employees at Webhelp are encouraged to bring fresh ideas to the table, fostering an environment where creativity and innovation are rewarded.

Diversity and Inclusion

Webhelp is committed to creating a workplace that reflects the diversity of the communities it serves. The company’s diversity training ensures that all employees feel valued and understood, contributing to a richer, more inclusive workplace.

Benefits and Culture

The benefits at Webhelp go beyond traditional employment perks. Employees enjoy a supportive and inclusive culture, comprehensive health benefits, and programs designed to promote work-life balance. This supportive environment ensures that every team member’s well-being is a priority.

Leadership and Professional Development

Leadership at Webhelp is about inspiring and facilitating growth. With access to cutting-edge training and development programs, employees are equipped to take on leadership roles, driving the company and their careers forward.

Career Advancement

Webhelp believes in nurturing talent from within. Career advancement is a key focus, with numerous employees rising through the ranks to take on more significant challenges and leadership roles. The company supports career progression through continuous learning and development opportunities.

Join the Team

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Prepare for Your Interview

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