Job Description:
Senior HR Technology Analyst (Hybrid - Columbia, SC)
The Senior HR Technology Analyst works in close collaboration with all HR functional areas to ensure HR department success is fully supported by HRIS systems. Ensures data integrity, compliance, consistent practices are aligned and performed while and ensuring system security and system maintenance. Responsible for providing functional documentation, consulting services and training for HR staff and end users of HRIS. Addresses system questions and technical issues, writes reports, run queries, and analyze data. Works closely with internal technical support and external vendors to represent the client associations' (ACAs) and HR department's needs, address complex troubleshooting challenges to provide viable solutions. Uses in-depth knowledge of internal systems, processes and data structure to help resolve issues. Acts as a thought leader partner and subject matter expert (SME) for HR Technology.
What you'll do- Serves as senior level liaison between Human Resources, Payroll, Benefits, Learning and Development, ACAs and internal Information Technology (IT) departments as well as external technical support vendor teams to provide systems support
- Drive change and enhancements to meet the needs of HR and users of HR Technology throughout the organization and ACAs
- Takes an SME role in requirements gathering, planning, and testing for system implementations and upgrades.
- Evaluates effectiveness of HR Technology systems and makes recommendations for changes and system maintenance.
- Works with external vendors, ACAs and internal teams on the implementation of new functionality as well as the upgrade of system versions.
- Partners with HR staff and ACAs to support the effective administration of key HR business process and services through the use of HR technology.
- Supports all types of HR, Benefits and Payroll projects as a systems expert.
- Research system related questions to enable users to effectively use and maintain data while driving process improvement.
- Maintains HRIS and performs routine data audits and analysis.
- Addresses issues with users.
- Researches and resolves HRIS problems, unexpected results and process flaws; performs scheduled activities; recommends solutions or alternate methods to meet requirements.
- Communicates issue resolution to end users.
- Creates, runs, maintains and distributes routine and ad hoc reports.
- Ensures that all appropriate reports are processed and distributed/shared to applicable recipients.
What you'll need- Bachelor's degree required, human resources management major (or related field) preferred.
- A minimum of 4 years of experience in Human Resources with deep HRIS experience.
- Certification (SPHR or PHR) preferred.
- Demonstrated excellent communication skills (verbal presentation, written communication) required.
- Ability to prioritize work and adapt to rapidly changing priorities.
- Experience in documenting processes, performing diagnostic testing and optimizing HRIS processes.
- Advanced Excel skills required, proficient in MS Office, with Access skills preferred
Nice to have- Proficiency in Oracle HCM required. Advanced proficiency in database management and security, as well as deep knowledge and experience with SQL.
- Prior experience with HR systems and comfortable navigating core HR processes and payroll activities.
- Advanced proficiency in database management and security, as well as deep knowledge and experience with SQL.
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