NinjaRMM

Sr. HR Generalist

NinjaRMM$75K — $95K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred
  • 3-5 years' experience in Human Resources, with a preference for the technology industry
  • Proficient in using an HRIS
  • Proficient in Excel, Word, and PowerPoint
  • Strong interpersonal and relationship-building skills
  • Exceptional attention to detail and self-motivated
  • Knowledge of relevant labor laws in supporting regions

Responsibilities

  • Administer and optimize HR processes throughout the employee journey, from onboarding to off-boarding
  • Develop and drive onboarding initiatives to enhance the new hire experience
  • Assist in the development and implementation of HR policies
  • Ensure compliance with labor regulations
  • Ensure clear communication of HR policies, procedures, and initiatives
  • Innovate and improve the employee lifecycle with strategies and documentation
  • Conduct exit interviews and manage termination processes
  • Partner with leadership during performance and talent management processes
  • Support employee relations activities including counseling and performance improvement plans
  • Manage employment-related inquiries and provide guidance on sensitive matters
  • Prioritize HR initiatives aligning with organizational goals
  • Analyze workflow integration for efficient HR task interrelation
  • Continuously seek improvements in HR processes

Benefits

  • Hybrid work model in Austin, TX, with office presence three days a week
  • Opportunities for professional development and career growth
  • Engagement in strategic HR initiatives for organizational alignment
  • Supportive work environment that promotes employee relations and collaboration
Full Job Description
Description

About the Role

We are looking for a dynamic and detail-oriented Senior HR Generalist to join our team. In this role, you will be responsible for administering and optimizing HR processes throughout the entire employee lifecycle, from onboarding to offboarding. You will play a key role in enhancing the new hire experience, supporting employee relations, and ensuring compliance with labor regulations. This position requires a hands-on approach, the ability to multi-task in a fast-paced environment, and a commitment to driving impactful HR initiatives.

Location: Hybrid in Austin, TX in office 3 days a week (Monday, Tuesday, and Thursday)

What You'll Be Doing:

HR Process Management:

  • Administer and optimize HR processes throughout the employee journey, from onboarding to off-boarding


Employee Onboarding and Development:

  • Play a key role in enhancing the new hire experience by developing and driving onboarding initiatives in collaboration with stakeholders


Policy Development and Compliance:

  • Assist in the development and implementation of HR policies


  • Ensure compliance with labor regulations


HR Communication:

  • Ensure clear and effective communication of HR policies, procedures, and initiatives to all employees


Employee Lifecycle Improvement:

  • Innovate and improve the employee lifecycle, from communication strategies to internal documentation and relationship building


Termination and Exit Processes:

  • Process terminations and conduct exit interviews, working with internal teams to ensure smooth transitions


Performance Review Development:

  • Partner with Sales Development and Customer Success leaders during the cyclical performance and talent management process ensuring consistency, development opportunities, and driving a high-performance culture.


Employee Relations:

  • Provide support for employee relations activities, including counseling, disciplinary actions, performance improvement plans, and terminations


  • Develop relationships with stakeholders working to find ways to collaborate and support as needed


Employment-Related Inquiries:

  • Manage employment-related inquiries and provide guidance on complex and sensitive matters


Strategic HR Initiatives:

  • Assess organizational goals and prioritize HR initiatives that align with these objectives


  • Identify and focus on high-impact tasks and projects


Project/Task Management and Prioritization:

  • Efficiently manage routine HR tasks while prioritizing urgent issues to maximize positive outcomes


  • Multi-task between daily tasks and driving projects to completion


Workflow Analysis and Integration:

  • Analyze and understand how individual HR tasks interrelate and impact the overall workflow to ensure seamless integration and minimal disruption


Continuous Improvement:

  • Continuously seek process improvements in all areas of HR


  • Other duties and responsibilities as assigned


About You:

  • Bachelor's degree preferred


  • 3-5 years' experience in Human Resources, preferably in the technology industry


  • Proficient in using an HRIS


  • Proficient in Excel, Word, and PowerPoint


  • Strong interpersonal and relationship building skills


  • Exceptional attention to detail, with the ability to work autonomously and be self-motivated


  • Must be hands-on and able to multi-task in a fast-changing environment, prioritize tasks, and meet deadlines


  • Knowledge of relevant labor laws in supporting regions


Location: Hybrid in Austin, TX in office 3 days a week (Monday, Tuesday, and Thursday)

About NinjaRMM

NinjaRMM is an all-in-one remote monitoring and management platform that combines powerful, time-saving IT automation with remote access and live support for IT teams. NinjaRMM offers a single-pane-of-glass experience that helps IT professionals efficiently manage their IT infrastructure and support end-users. The platform is designed to be easy to use, with a simple and intuitive interface that allows IT teams to quickly deploy and manage their IT infrastructure. NinjaRMM is trusted by thousands of IT professionals worldwide, and is used by businesses of all sizes, from small startups to large enterprises.
Learn more about NinjaRMM
Size
200 employees
Industry
Net Income
-$5 million
Founded
2013
5 Year Trend
+50%
Revenue
$20 million
NASDAQ

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