Amazon

# Sr. HR Business Partner, eCommerce Services, eCommerce Services

Amazon$130K — $175K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in HR Management, Business Administration, or related field
  • 5+ years of human resources leadership experience
  • Experience managing cross-functional projects
  • Proven track record in coaching and mentoring management-level personnel
  • Proficiency with MS Office tools and HR Information Systems
  • Ability to craft complex, data-driven insights for senior leaders

Responsibilities

  • Partner with business leaders to create talent strategies aligned with business goals
  • Drive workforce planning, organizational design, and talent development initiatives
  • Coach managers on career development and management best practices
  • Develop and execute effective people plans to enhance workplace engagement
  • Analyze business metrics to propose systemic enhancements
  • Lead talent reviews focusing on succession planning and organizational health
  • Utilize data metrics for informed decision-making and leadership collaboration
  • Contribute to cross-team eCommerce Services projects for cohesive organizational growth

Benefits

  • Comprehensive health insurance including medical, dental, and vision
  • 401(k) matching program
  • Generous paid time off policy
  • Parental leave provisions
  • Adoption and surrogacy reimbursement coverage
  • Mental health support services
  • Employee Assistance Program (EAP)
Full Job Description
eCommerce Foundation team is looking for a solution focused, organized, self-starter to join our Human Resources team as a Sr. HR Business Partner to support clients in the eCommerce Services (eCS) organization. eCS manages several aspects of the customer life cycle, starting from account creation and sign in, to placing items in the shopping cart, proceeding through checkout, order processing, managing order history and post-fulfillment actions such as refunds.

In this position, you will partner with Leaders to develop and execute HR strategies that support organizational growth and foster people effectiveness for their respective groups. The Sr. HRBP must be able to work independently, establish and execute long and short-term people strategies while taking a hands-on approach, and interface effectively with professionals at all levels. You'll need excellent communication (verbal & written), professional interpersonal skills, and the ability to function in an innovative and ambiguous environment. You'll need strong analytic skills and the ability to translate your clients' business plans and goals into the human resource capabilities needed to deliver results. You will help business leaders look around corners with data-driven recommendations that improve performance, retention, and employee experience. In addition, this role will contribute to driving organizational initiatives and projects, such as workforce planning, org design, employee relations and culture.

Key job responsibilities

- Partner with business leaders to develop their talent strategy to support business growth while maintaining an engaging, respectful and fun work environment.

- Drive organizational design, workforce planning, succession planning, talent management, and skills assessment and development.

- Coach managers and leaders in career development, leadership and management practices.

- Develop and implement people plans and solutions to deliver results and sustain a work environment where all employees can thrive and grow.

- Analyze business metrics and recommend systemic improvements.

- Partner with the business to lead talent reviews, focused on succession planning, employee growth and development and organizational health priorities.

- Use data and org health metrics to make decisions and keep leadership informed.

- Partner with the central HR Partner organization to effectively enable managers, address various employee relations issues, and drive results for the organization.

- Lead or contribute to various cross-team and/or cross-organizational eCommerce Services projects/goals.

BASIC QUALIFICATIONS

- Bachelor's degree or equivalent in Human Resources Management, Business Administration, or a related field

- 5+ years of human resources leadership experience

- Experience managing cross-functional projects and initiatives

- Experience coaching and mentoring at the management level

- Experience with MS Office tools and HR Information Systems

- Experience delivering complex, data-driven recommendations to senior leaders

PREFERRED QUALIFICATIONS

- Master's degree or above in Human Resources, Human Resources Management, Labor Relations, Business/Management, Psychology, or a related field

- 7+ years of HR specialist, HR generalist (e.g., HR Business Partner or HR Partner), HR manager, or HR program experience

- Experience using data and metrics to drive actionable insights at scale

- Experience assessing management and executive talent

- Bachelor's degree or equivalent, or experience in leadership work as an HR generalist, preferably in a high tech environment

- Experience driving employee engagement

- Can communicate effectively with all levels of the organization

- Experience in the areas of management and leadership development, organization development, learning and development, group facilitation, training and training design

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 130,000.00 - 175,900.00 USD annually

About Amazon

Audible is a provider of spoken audio information and entertainment , on the Internet. They provide premium spoken audio content, such as audio versions of books and newspapers and radio programs, that is delivered over the Internet and played back on personal computers and hand-held electronic devices. The Audible service allows consumers to purchase and download their content from their Website, store it in digital files and play it back on personal computers and electronic devices. More than 15,000 hours of audio content are available on their Web site, including audio versions of books, periodicals and radio programs. Several manufacturers have agreed to support and promote the playback of their content on their hand-held audio-enabled electronic devices.

Amazon Careers

Joining Amazon presents an unparalleled opportunity to become part of a vibrant team pushing the boundaries of innovation and growth in the global marketplace. As a leader in e-commerce, technology, and logistics, Amazon offers a variety of job opportunities that cater to a range of skills and professional interests. Work You’ll Do At Amazon, every day is an opportunity to collaborate with the brightest minds in technology and business to redefine what’s possible. Whether you’re interested in software development, marketing, human resources, or customer service, Amazon has a position waiting for you. Transform the way the world shops and innovates with our diverse and inclusive team. Amazon is not just a company; it’s a community where you can drive real change and contribute to projects impacting millions globally. Lead with Innovation and Leadership Amazon is the perfect place to enhance your leadership and innovation skills. Our culture encourages pushing the envelope and imagining the unimaginable. Here, you will lead projects that challenge the status quo and define new industry standards. Work with a team that values diversity and is committed to creating an inclusive environment. Our leadership is focused on harnessing the collective power of unique perspectives to foster growth and innovation. Explore Amazon’s Employment Benefits Amazon’s commitment to its employees extends beyond just career growth. We offer competitive benefits, including health care, parental leave, and diversity training, ensuring that our team not only excels professionally but also enjoys well-being and security. Internship and Networking Opportunities Start your career with an Amazon internship and gain hands-on experience that matters. Our internships provide a gateway to full-time employment and an opportunity to network with professionals across various sectors of the company. Future-Proof Your Career With Amazon, your career path is filled with numerous opportunities for advancement. Our learning and development programs are designed to nurture your professional growth and keep you at the forefront of industry trends. Stay Connected Join Our Team Discover the job opportunities at Amazon that match your skills and interests. We are constantly on the lookout for passionate, curious, and innovative team players ready to make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding career opportunities that await at Amazon. Amazon is more than just a company—it’s a platform for building a promising future. Whether you’re starting or looking to advance your career, Amazon offers the resources, support, and network you need to succeed. Join us, and be a part of our continuing mission to be Earth's most customer-centric company.
Learn more about Amazon
Size
1,608 employees
Market Cap
$832.6 billion
Industry
Net Income
$21.3 billion
Founded
1994
5 Year Trend
+28.1%
Revenue
$386 billion
NASDAQ

Similar Jobs

More Jobs at Amazon

More Business Services Jobs

Find similar # Sr. HR Business Partner, eCommerce Services, eCommerce Services jobs: