Human Resources Business Partner (HRBP) or Senior HRBP

Woodland Park Zoo

$92K — $138K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent education and experience.
  • Minimum of 4 years HR experience (or 6 years for Senior HRBP) including employee relations and compliance.
  • Strong consultation and communication skills to influence diverse audiences.
  • Critical thinking and problem-solving abilities for complex employee matters.
  • Commitment to fostering an inclusive and equitable workplace.

Responsibilities

  • Partner with leaders to build a positive workplace culture and enhance employee engagement.
  • Advise employees and managers on employee relations and performance management issues.
  • Lead workplace investigations and conflict resolution efforts.
  • Interpret collective bargaining agreements and support labor management relationships.
  • Identify workforce needs and develop talent succession strategies.
  • Champion employee engagement and wellbeing initiatives using workforce feedback.
  • Analyze workforce data to support informed decision-making.

Benefits

  • Medical, dental, and vision plans for employees and dependents.
  • 11 paid holidays and 4 personal holidays each year.
  • Accrue 12 vacation days and 12 sick leave days in the first year.
  • Tuition reimbursement and Flexible Spending Account (FSA).
  • Free zoo membership and complimentary tickets for employees.
  • 403(b) Retirement Plan and free staff parking.
Full Job Description
OPENING DATE: 08/17/2026

CLOSING DATE: 08/31/2026 (This position may close early if a sufficient number of qualified applications are received)

JOB TYPE: Regular, Full-time

UNION: Non-Represented

OPENINGS: 1

LOCATION: Hybrid (on grounds 3 days/week and remainder work remotely)

DEPARTMENT: People & Culture

The zoo has one opening, candidates may qualify for either the FLSA non-exempt, Human Resources Business Partner (HRBP) OR the FLSA Exempt, Senior HRBP.

YOUR PRIMARY RESPONSIBILITIES

There are crossover responsibilities between the HRBP and senior HRBP with the senior HRBP having more organization development and union relations responsibilities.

  • Partner with leaders and employees to foster a positive workplace culture, strengthen employee engagement, and support organizational success.
  • Serve as a trusted advisor to employees and managers by providing coaching and guidance on employee relations, performance management, leadership effectiveness, accountability, and employee development.
  • Lead employee relations efforts, including workplace investigations, conflict resolution, policy interpretation, corrective action, and other complex employee matters.
  • Support positive labor-management relationships by interpreting collective bargaining agreements (CBAs), partnering with union representatives and leaders, and helping resolve workplace concerns.
  • Collaborate with leaders to identify workforce needs, support talent development and succession planning efforts, and implement strategies that attract, retain, and develop employees.
  • Champion employee engagement, recognition, wellbeing, and belonging initiatives by leveraging employee feedback and workforce insights to strengthen culture and enhance employee experience.
  • Analyze workforce data and trends to identify opportunities, develop recommendations, and support data-informed people decisions.
  • Ensure consistent application of employment laws, People & Culture policies, CBAs and organizational practices while contributing to programs, initiatives, and projects that advance organizational effectiveness.


QUALIFICATIONS

  • Bachelor's degree or an equivalent combination of education and experience.

  • HRBP needs a minimum of four (4) years of progressive human resources experience, including employee relations, performance management, workplace investigations, manager coaching, and compliance. OR Senior HRBP needs a minimum of six (6) years of progressive human resources experience and must have labor relations experience.
  • Strong consultation, communication, and relationship-building skills, with the ability to build trust, influence others, and adapt communication to diverse audiences and situations.
  • Strong critical thinking, problem-solving, and conflict-resolution abilities, with the judgment and discretion to navigate complex and sensitive employee matters.
  • Collaborative, customer-focused, and adaptable approach, with the ability to manage competing priorities, build effective partnerships, and thrive in a dynamic environment.
  • Commitment to fostering an inclusive, equitable, and respectful workplace.
  • Successful applicants must live and work in Washington State to perform this role.


PREFERRED QUALIFICATIONS

  • SHRM-SCP, SHRM-CP, SPHR, PHR, or equivalent professional certification.
  • Experience supporting collective bargaining and labor relations activities (Note: this qualification is required at the Senior HRBP level.)
  • Experience supporting organizational change, employee engagement, organizational development, or culture-building initiatives.
  • Ability to speak a language in addition to English.


COMPENSATION

The zoo looks to extend offers between the minimum and midpoint of salary ranges. Amounts above the midpoint are reserved for future growth in the role.

The HR Business Partner is an hourly position, starting at $31.37, midpoint $39.21, maximum of $47.05.

The Senior HR Business Partner is a salaried position, starting at $92,081.60, midpoint at $115,107.20, and the maximum of $138,132.80.

BENEFITS

The Woodland Park Zoo offers a comprehensive benefits package for full-time staff including:

  • Medical, dental, and vision HMO and PPO plans for you and eligible dependents
  • 11 paid holidays and 4 personal holidays
  • Accrue 12 vacation days and another 12 days of sick leave your first year
  • Flexible Spending Account (FSA)
  • Employee Assistance Program (EAP)
  • Tuition reimbursement
  • Free zoo membership that includes zoo admission and discounts after 90 days
  • 4 complimentary tickets per year plus other discounts and perks
  • Free staff parking
  • 403(b) Retirement Plan


SELECTION PROCESS
Application
: Please include a resume and cover letter with your application through our Zoo Careers site at zoo.org/jobs. Please be sure to list or upload copies of all relevant training and certifications on your application. The zoo may review existing application pools to fill this position or use this pool to fill future vacancies.

This opportunity is open to all candidates that meet the qualifications. Woodland Park Zoo values diverse perspectives and life experiences. Applicants will be considered regardless of race, color, creed, national origin, ancestry, sex, marital status, disability, religious or political affiliation, age, sexual orientation, or gender identity. The zoo encourages people of all backgrounds to apply, including people of color, immigrants, refugees, women, 2SLGBTQ, people with disabilities, veterans, and those with diverse life experiences. Woodland Park Zoo is committed to providing access and reasonable accommodation in all its services. If you need accommodation in the application or interview process, please contact our recruiting team at [redacted].

Screening: We will review applications and select some candidates for screening calls. Final candidates will be invited for virtual or in-person interviews.

Offer: Job offers are contingent on the verification of credentials and other information required by the employment process including the completion of a background check.

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