Genesys

Sr. Global SEO/GEO Strategist

Genesys$108K — $191K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in SEO, digital marketing, or content strategy, preferably in SaaS or tech
  • Deep knowledge of technical SEO, on-page optimization, and analytics
  • Strong grasp of Generative Engine Optimization (GEO) and AI-driven search
  • Proficient with Google Analytics 4, Google Search Console, and enterprise SEO tools
  • Familiar with HTML, CSS, and website architecture basics
  • Proven experience in solving complex problems and making strategic recommendations
  • Excellent data analysis skills and stakeholder management abilities

Responsibilities

  • Develop and execute global SEO and GEO strategies to meet business goals
  • Optimize content for both traditional search engines and AI platforms
  • Liaise with web teams and stakeholders to align on SEO strategies
  • Conduct keyword and competitive research to uncover growth opportunities
  • Analyze performance using tools like Google Analytics and SEMrush
  • Provide technical SEO recommendations for site architecture and indexing
  • Evaluate on-page SEO elements and internal linking for better engagement

Benefits

  • Medical, Dental, and Vision Insurance
  • Telehealth coverage
  • Flexible work schedules and remote work options
  • Development and career growth opportunities
  • Open Time Off plus 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance and Fertility treatments
Full Job Description
Job Title: Sr. Global SEO/GEO Strategist
Department & Team: Web Team, Demand Gen
Reports to: Beth Neff, Sr. Manager of Web, Growth and CRO
Location: US Remote

Job Description:

Sr. Global SEO/GEO Strategist

OVERVIEW

We are looking for an experienced and strategic Senior SEO & GEO Strategist to join our Web Marketing team. This role is responsible for planning, implementing, and optimizing enterprise SEO and Generative Engine Optimization (GEO) strategies that increase organic visibility, web engagement, and business impact across traditional search engines and AI-powered discovery platforms.

As our digital presence continues to play a critical role in business growth, this position will serve as a key driver of search strategy, technical optimization, content discoverability, and AI search readiness. The Senior SEO & GEO Strategist will partner closely with global stakeholders, web teams, content teams, product marketing, and analytics teams to ensure search excellence across Genesys.com and related digital properties while advancing the organization's AI search and answer engine visibility strategy.

WHAT YOU WILL DO

  • Develop, manage, and execute global SEO and GEO strategies aligned to business, marketing, and pipeline growth objectives.
  • Optimize content and digital experiences for traditional search engines and AI-powered discovery platforms, including ChatGPT, Gemini, Perplexity, Copilot, and emerging AI search experiences.
  • Act as the primary liaison between web marketing teams, SEO agencies, regional stakeholders, content teams, and business leaders to ensure alignment on search strategy and execution.
  • Lead keyword, topic cluster, entity, and competitive research to identify new opportunities for growth, authority, and discoverability.
  • Monitor and analyze performance across platforms including Google Analytics 4, Google Search Console, SEMrush, Ahrefs, Conductor, and other SEO technologies.
  • Produce technical SEO analyses and recommendations related to site architecture, crawlability, indexing, structured data, Core Web Vitals, and overall search performance.
  • Routinely evaluate and optimize on-page SEO elements, content structure, internal linking strategies, and user engagement signals.
  • Partner with Campaigns, Content and Product Marketing teams to create search-optimized and AI-friendly content that supports customer journeys and business goals.
  • Refine requirements, priorities, and best practices in response to search engine algorithm changes, AI search developments, and evolving digital marketing trends.
  • Develop frameworks to measure AI search visibility, citation frequency, answer engine performance, and overall GEO effectiveness.
  • Build executive-level reporting and communicate strategic insights, opportunities, and recommendations to stakeholders.
  • Mentor team members and serve as a subject matter expert on SEO, GEO, search trends, and digital discoverability.
  • Contribute to the continuous improvement of web engagement strategies, user experience, and organic growth initiatives.


WHO YOU ARE
  • 5+ years of experience in SEO, digital marketing, content strategy, or a related discipline, preferably within a SaaS or technology organization.
  • Deep expertise in technical SEO, on-page optimization, content strategy, keyword research, analytics, and search performance measurement.
  • Strong understanding of Generative Engine Optimization (GEO), AI-powered search experiences, and emerging search technologies.
  • Hands-on experience with Google Analytics 4, Google Search Console, SEMrush, Ahrefs, Scalenut, Screaming Frog, or similar enterprise SEO platforms.
  • Working knowledge of HTML, CSS, website architecture, and technical SEO best practices.
  • Proven ability to independently identify opportunities, solve complex problems, and drive strategic recommendations.
  • Strong analytical skills with the ability to translate data into actionable business insights.
  • Experience influencing cross-functional stakeholders and driving alignment across global teams.
  • Excellent communication, presentation, and stakeholder management skills.
  • Highly organized with strong attention to detail and a commitment to excellence.
  • Passionate about staying ahead of industry trends, search innovation, and AI-driven discovery experiences.
  • Demonstrated ability to balance strategic thinking with hands-on execution in a fast-paced environment.


Compensation:

This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate's experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.

$108,700.00 - $191,100.00

Benefits:
  • Medical, Dental, and Vision Insurance.
  • Telehealth coverage
  • Flexible work schedules and work from home opportunities
  • Development and career growth opportunities
  • Open Time Off in addition to 10 paid holidays
  • 401(k) matching program
  • Adoption Assistance
  • Fertility treatments


Click here to view a summary overview of our Benefits.

Working at Genesys
  • AI at enterprise scale - Build, support and operate AI-powered technology used by more than 8,000 organizations worldwide. 150+ new AI features were released in the last fiscal year.
  • A flexible-first culture - Join a global team of nearly 7,000 employees with flexible ways of working designed to help people do their best work.
  • Growth in the AI era - Build future-ready skills through mentorship, learning programs, leadership development and education support.
  • Time to recharge and give back - Benefits include paid volunteer time, August Free Fridays, well-being resources and regionally tailored programs for employees and their families.
  • Recognized globally - Genesys is Great Place to Work® certified in 17 countries and 94% of employees are proud to tell others they work at Genesys.

Learn more about our culture, AI innovation and sustainability commitments through our Careers site and Sustainability Report.

What Happens After You Apply

After you apply, here's what you can typically expect:
  • Our Talent Acquisition team reviews your application with the hiring team.
  • A Talent Acquisition Partner will review your application and, if your background is aligned, schedule a Zoom interview.
  • Next, you'll meet the hiring manager and other members of the interview team.
  • We aim to keep the process focused and respectful of your time, with no more than five interviews in most cases.
  • After interviews are complete, our team will follow up with the final steps.

Every application is reviewed by a person. Response times may vary by role and location, but our team will keep you informed throughout the process.

Stay Connected

Stay connected to learn more about how we're applying AI to customer and employee experience challenges and get notified when relevant opportunities become available.

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Employee Referral

If a Genesys employee referred you, please apply using the link they shared so we can connect your application to their referral.

About Genesys

Genesys is a cloud-based customer experience and call center solution provider. The company was founded in 1990 and is headquartered in Daly City, California. Genesys provides customer experience solutions that include contact center and workforce optimization software, as well as analytics and artificial intelligence capabilities. The company serves a variety of industries, including banking, healthcare, insurance, and telecommunications. Genesys has more than 10,000 customers in over 100 countries.
Learn more about Genesys
Size
5,000 employees
Industry
Founded
1990

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