Must Have Technical/Functional Skills
• End User Computing (EUC) Lead / Manager
• End User Computing, Workplace Engineering, or Infrastructure Architecture
• Strong expertise in:
o Endpoint management (Intune, SCCM, Jamf)
o VDI/DaaS platforms (Azure Virtual Desktop, Citrix, VMware Horizon)
o Identity integration (Azure AD / Entra ID)
• Proven experience leading enterprise-scale EUC transformation programs
Roles & Responsibilities
• Define and own the enterprise EUC architecture roadmap spanning endpoint management, virtual desktops, mobility, collaboration, and digital experience.
• Lead modernization initiatives across Windows, macOS, mobile platforms, and virtual desktop environments (VDI/DaaS).
• Establish architecture principles for secure, scalable, and user-centric workplace computing aligned with enterprise IT strategy.
• Drive alignment with Identity, Security, Network, and Cloud architectures to ensure cohesive end-to-end user experience.
Modern Workplace Transformation
• Lead transformation programs such as:
o Device lifecycle modernization (Autopilot / zero-touch provisioning)
o UEM migration (e.g., SCCM Intune / modern management)
o VDI/DaaS optimization (e.g., Azure Virtual Desktop, Citrix, VMware Horizon)
• Enable hybrid work capabilities with seamless, secure, and high-performance user access from any location.
• Drive digital employee experience (DEX) improvements through analytics, telemetry, and automation.
Platform Engineering & Endpoint Management
• Architect and govern endpoint platforms including:
o Microsoft Intune / Endpoint Manager
o SCCM / Configuration Manager (co-management scenarios)
o Jamf or macOS management platforms
• Define standards for:
o OS builds and patch management
o Application packaging and deployment
o Device compliance and configuration baselines
• Enable automation through PowerShell, Graph API, and orchestration frameworks.
Identity, Security & Compliance Integration
• Partner with security and identity teams to embed:
o Zero Trust principles
o Conditional Access and device posture enforcement
o Endpoint security (Defen der, EDR/XDR integration)
• Ensure EUC platforms comply with enterprise security, regulatory, and data protection policies.
• Drive integration with IAM platforms (Azure AD / Entra ID, MFA, SSO).
Application Delivery & User Experience
• Architect application delivery models including:
o Native install, virtualized apps, and cloud-based SaaS delivery
• Optimize application performance and user experience across physical and virtual environments.
• Lead self-service enablement via modern catalogs and automation.
Operational Excellence & Governance
• Define EUC operating model, governance frameworks, and service standards.
• Establish KPIs for:
o Device health
o User experience
o Patch compliance
o Service performance
• Drive continuous improvement, automation, and cost optimization across EUC services.
Stakeholder Engagement & Leadership
• Partner with Infrastructure, Security, Service Desk, and Business units to align EUC strategy with organizational goals.
• Translate technical architecture into business value and measurable outcomes.
• Mentor engineers and lead design reviews, technical standards, and best practices.
• Communicate risks, dependencies, and roadmap progress to leadership.
• Deep understanding of:
o Modern device management and co-management models
o OS lifecycle management, patching, and compliance
Digital workplace and user experience optimization
Salary Range: $80,000 - $90,000 a year
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