The Sr. Epic Analyst (Radiant) initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.

• Collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.

• Serves as a primary support contact for application end‐users.

• Initiates the design, development, implementation, and maintenance of the application.

• Initiates all phases of testing and the documentation of workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Initiates the identification of issues and guides the work to resolve them.

• Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Works with stakeholders, the business community, and end users to ensure the application meets UHealth's business/clinical needs.

• Participates in on-call rotations and support and attend and participatesin, applicable committees.

• Maintains regular communication with team members, including participating in weekly project team meetings.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Remains knowledgeable about UHealth’s policies, procedures, and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Job Functions: 

As a Senior Epic Analyst – Radiant, you will:

• Serve as a primary support contact for application end‐users

• Initiate the design, development, implementation, and maintenance of the application

• Initiate all phases of testing and the documentation of workflow design

• Perform the analysis of new releases and validate the impacts to the workflow

• Initiate the identification of issues and guide the work to resolve them

• Support junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations

• Collaborate with trainers on application changes and new features to develop documentation and training strategies

• Work with stakeholders, business community, and end users to ensure the application meets UHealth's business/clinical needs

• Participate in on-call rotations and support

• Travel to the job site during go-lives, conferences, and/or senior leadership meetings.

• Maintain regular communication with team members, including participating in weekly project team meetings

• Review the status of projects and issues on an ongoing basis with leadership

• Become knowledgeable about UHealth’s policies, procedures, and business operations

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

MINIMUM QUALIFICATIONS:

• Bachelor’s degree in relevant field

• Epic Radiant Certification

• Minimum 5years of relevant experience, preferably in healthcare or healthcare-related organization

• Previous operational, project management, and organizational skills

• Familiarity with radiology workflows and procedures

• Understanding of how the radiology department interacts operationally with other areas of the organization, such as ordering physicians, the billing office, and medical records

• Understanding of the integration or interfaces that will exist between Radiant, PACS, and speech recognition or dictation systems

• Ability to work evenings, nights, and weekends as necessary

• Microsoft Office Suite: Word, PowerPoint, Project, Visio, Excel

• Problem Solving: Seeking, logically examining, and interpreting information from different sources to determine a problem's cause and developing a course of action to resolve the problem and to prevent its recurrence

• Dependability: Ability and willingness to take ownership of work activities and ensure that they are completed in an accurate, efficient, and timely manner

• Critical Thinking: Ability and willingness to see things in an open-minded way and examine an idea or concept from as many angles as possible

• Stakeholder Management: Ability to work effectively with all levels of employees including senior leadership