The Epic Senior Analyst, Grand Central/Prelude initiates the implementation, builds, and modifies complex applications, and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The incumbent supports junior staff members in day-to-day operations and resolving application issues.
Collaborateswith key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access.
Servesas a primary support contact for application end‐users.
Initiates the design, development, implementation, and maintenance of the application.
Initiates all phases of testing andthe documentationof workflow design.
Performs the analysis of information technology in clinical work processes andvalidatesthe impacts tothe workflow.
Initiates the identification of issues andguidesthe work to resolve them.
Supports junior staff members in the evaluation and resolution of service tickets, identification and implementation of application changes, retrieval of requested data, and execution of day-to-day operations.
Collaborates with trainers on application changes and new features to develop documentation and training strategies.
Works with stakeholders,the business community, and end users to ensure the application meetsUHealth'sbusiness/clinical needs.
Participatesin on-call rotations and support and attendand participatesin, applicable committees.
Maintains regular communication with team members, including participating in weekly project team meetings.
Reviewsthe status of projects and issues on an ongoing basis with leadership.
Remains knowledgeable aboutUHealth’spolicies, procedures, and business operations.
Adheres to University and unit-level policies and procedures and safeguards University assets.
