What you’ll be doing...The Verizon Cloud Platform (VCP) Webscale Edge Operations team owns the end-to-end operational lifecycle of Verizon’s Webscale OpenShift/Kubernetes platform — spanning 52+ regional sites. We build and operate clusters while partnering every day with application tenants, transport teams, and vendors to make sure critical workloads perform.
This position is responsible for deploying, upgrading, and supporting the VCP Edge platform infrastructure. The candidate is expected to look for and exploit opportunities for operational and management automation while performing as a subject matter expert for the technology. This role is operational based and will require you to be the technical anchor between application owners,transport engineers, RedHat, F5, and internal VCP teams to find root cause and restore service. You will also contribute heavily to our cluster build-out POR, hardware remediation, and tenant onboarding operations.
Other responsibilities include:
Serving as point of escalation for the operations of the system.
Monitoring the operational status of equipment and take corrective actions where needed as well as engage with vendors, CNF owners, and network personnel to resolve issues.
Monitoring platform efficiencies, logging, and alarming while focusing on operational discipline and security best practices.
Maintenance window activities, on-call duties and escalations.
Troubleshooting failures and productivity impacting events.
What we’re looking for...You’re a technical specialist with solid credentials and the ability to find, break down, and solve problems. You work effectively with a wide range of internal and external stakeholders, and you are phenomenal at partnering with the groups you support.
You'll need to have:
- Bachelor's degree or four or more years of work experience.
- Four or more years of relevant work experience.
- Three or more years of UNIX/Linux experience.
- Knowledge of Enterprise grade hardware (HP, Dell, NetApp).
Even better if you have one or more of the following:
- A degree in Computer Science, Engineering, or a related discipline.
- RHCSA/RHCSE certifications.
- OpenShift certification.
- CCNA/CCNP certified or related transport training/experience.
- Knowledge of IP network services and protocols.
- Experience in reading and writing Shell, Python, or other variations of scripting.
- Knowledge with configuration management and orchestration tools (Ansible, Puppet, ArgoCD).
- Knowledge of object, file, and block IP-based storage networking standards, including iSCSI, NFS, and CIFS.
- Knowledgeable in highly-available geo-redundant solutions.
- Experience in utilizing monitoring tools (e.g., Netscout, Sev One).
- Experience with network tools and packet capture (e.g., Irisview, Netscout, Wireshark).
- Knowledge of Common Network Services (e.g., DNS, LDAP, NFS, SSH).
- Knowledge of DBMS (Database systems).
- Experience with Network Routing and Security.
- Knowledge in LTE/IMS/5G Call Flows.
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.
Scheduled Weekly Hours40
Benefits and CompensationOur benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.
The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.
The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $101,000.00 - $194,000.00.