Job SummaryThe Senior Emergency Manager serves as a key leader in advancing Amtrak's Emergency Management Program, driving strategy, implementation, and continuous improvement across the enterprise. This role is responsible for leading regulatory training and exercise initiatives, directing preparedness efforts, and supporting complex incident response operations. The Senior Emergency Manager ensures alignment with regulatory requirements, strengthens organizational resilience, and oversees the development and maintenance of critical plans, policies, and documentation to support a coordinated, effective, and sustained readiness posture.
This position can be located in Los Angeles CA, Seatlle WA, or Philadelphia PA.
Essential Functions- Lead Regulatory Training & Exercise Strategy Design, develop, and execute regulatory training programs and enterprise-wide exercises. Ensure full compliance with federal, state, and organizational requirements while advancing a culture of preparedness through innovative and scalable training solutions.
- Oversee Emergency Management Program Implementation Provide strategic leadership for the implementation, integration, and continuous improvement of Amtrak's Emergency Management Program. Ensure incident management plans, policies, and procedures are aligned with organizational priorities, regulatory expectations, and industry best practices.
- Direct Incident Response & Stakeholder Coordination Serve as a senior leader during incidents and service disruptions, overseeing response coordination across internal departments and external partners. Establish clear communication protocols and ensure effective decision-making, resource alignment, and operational continuity.
- Drive After-Action Reviews & Organizational Learning Champion a continuous improvement framework by overseeing debriefs and After-Action Reviews (AARs). Ensure findings are translated into actionable corrective measures, tracked to completion, and integrated into plans, training, and operational practices.
- Executive-Level Documentation & Program Governance Oversee the development, quality, and governance of all emergency management documentation, including plans, reports, executive briefings, and communications. Ensure accuracy, consistency, and timely dissemination while maintaining enterprise standards for documentation and recordkeeping.
Minimum Qualifications- Bachelor's Degree or equivalent combination of education, training and/or relevant experience
- Plus 9 years of relevant work experience
Preferred Qualifications- Plus 11 years of relevant work experience
Knowledge, Skills, and Abilities- Comprehensive knowledge of federal, state, and local regulatory requirements governing emergency management, transportation safety, and incident response (e.g., DHS, FEMA, NTSB, FRA frameworks).
- Advanced understanding of incident management systems, including ICS/NIMS, emergency operations planning, and continuity of operations.
- Thorough understanding of after-action review (AAR) frameworks and continuous improvement methodologies.
- Skilled in building, scaling, and managing comprehensive plans following regulatory requirements and engaging with various stakeholders.
- Demonstrated ability to lead high-stakes incident response efforts, ensuring coordination, situational awareness, and timely decision-making.
- Strong skill in coordinating across internal departments, government agencies, host railroads, and external partners to ensure unified response efforts.
- Excellent written and verbal communication skills, with the ability to develop briefings, reports, and policy documentation.
- Skilled in establishing standards, monitoring compliance, and ensuring consistency across policies, plans, and procedures.
- Strong organizational skills to manage multiple initiatives, track deliverables, and ensure timely implementation of program objectives.
- Ability to design and deliver enterprise-level training and exercises that enhance organizational readiness and resilience.
- Ability to interpret complex regulations and translate them into practical, actionable programs and policies.
- Ability to oversee high-quality documentation and reporting, ensuring accuracy, clarity, and alignment with executive and regulatory expectations.
- Travel 50%. This is a 24/7/365 position
The salary/hourly range is $135,800.00 - $176,040.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee's assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee's base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.
Health and WellbeingFinancial and RetirementWork and Family Life SupportHealth, Dental, and Vision Insurance401K with Employer MatchGenerous Paid Time Off Wellness ProgramsRailroad Retirement BenefitsPaid Caregiving Days and Backup CareHealth Savings AccountPublic Service Student Loan ForgivenessFertility and Family Building BenefitsNo-cost Personal Health AdvocateStudent Loan AssistanceAdoption and Surrogacy AssistanceMedical Plan Opt-out CreditTuition and Education ReimbursementPaid Family Leave Life InsuranceRail Pass Privileges Short- and Long-term Disability InsuranceEmployee Assistance Program No-cost Financial Advisor SessionsCommuter and Flexible Spending Accounts
Learn more about our benefits offerings here.
Requisition ID:166939
Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.
Relocation Offered:No
Travel Requirements:Up to 25%
