Gem.com

Sr. Director, Talent Acquisition

Gem.com$215K — $240K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years of recruiting experience in fast-growing tech companies (Series B-D preferred)
  • 3+ years in a leadership role in talent acquisition
  • Track record of increasing talent density with high performers
  • Strong experience in technical and executive hiring
  • Direct experience influencing C-Suite executives
  • Ownership of AI implementations within recruitment (preferred)
  • LATAM hiring experience is a plus, not a requirement

Responsibilities

  • Develop and execute an innovative recruiting strategy across all functions
  • Leverage data insights to optimize recruiting processes and forecasting
  • Continuously enhance candidate experience through optimized tools and workflows
  • Maintain a consistent, structured hiring process with accountability measures
  • Coach and manage a high-performing recruiting team to scale rapidly with growth
  • Act as an advisor to senior leadership on trends, benchmarks, and sourcing strategies

Benefits

  • Opportunity to shape and reinvent the talent acquisition function
  • High-impact leadership role with direct access to executive team
  • Value-driven culture with core principles to guide decisions
  • Focus on continuous improvement and performance management
  • Environment fostered for growth and development of team members
Full Job Description
About the Role

As Sr. Director of Talent Acquisition, you will own Veho's recruiting strategy end-to-end-from employer brand to offer close. You'll lead a high-performing recruiting team, build the systems and operating cadence to hire at Veho speed, and partner directly with our executive team to make hiring a true P0 business priority. This is a high-impact leadership role requiring a mix of strategic vision and operational excellence, with regular interface with Veho's executive team.

The ideal candidate is ready to dig in, redesign our processes with a strong focus on AI Either way, you come to Veho to re-invent the function-not maintain it.

What Success Looks Like

  • Meet the annual hiring plan with the provided headcount
  • Reduce time-to-fill for critical Ops, Tech, and Corporate roles
  • Establish hiring as a true P0 business priority, with executives actively engaged and accountable
  • Demonstrably improve quality of hire-evidenced by stronger 90- and 180-day performance, reduced 90-day attrition, and faster ramp times
  • Build a consistent, outcome-driven hiring process used across every function at Veho
  • Establish a clear metrics framework that drives action-not just reporting-and is reviewed regularly with leadership
  • Position TA internally as a strategic partner that accelerates execution and raises the talent bar


Key responsibilities

  • Develop and execute Veho's recruiting strategy across all functions, with a sharp focus on bar-raising talent
  • Use data insights to improve recruiting processes, forecasting, and decision-making-not just reporting
  • Implement and continuously optimize tools, systems, SLAs, and workflows that create an exceptional candidate experience
  • Enforce a consistent, structured hiring process across Veho with clear stage-level accountability
  • Coach, develop, and performance-manage a high-performing recruiting team that scales with Veho's growth
  • Serve as a trusted advisor to senior leadership on market trends, compensation benchmarks, and sourcing strategies


What You Bring

  • 8+ years of recruiting experience at fast-growing technology companies (ideally Series B-D), with 3+ years in a leadership role
  • Proven success building talent density: a track record of bringing in high performers who up-level teams and raise the bar
  • Strong experience in technical and executive hiring
  • Direct experience working with and influencing C-Suite stakeholders
  • Ownership of tool and AI adoption in a recruiting context
  • LATAM hiring experience (a plus, not a requirement)


Compensation

$215,000 - $240,000 annually

Veho is a growth company that looks for team members to grow with it. No matter the location, or the role, every Veho teammate shares one galvanizing mission: driving commerce forward with a customer-centric delivery and returns experience that's built for the modern era. We are deeply value-driven (Team Up, Drive Impact, Take Ownership, Solve Bigger, Obsess Over Experience, Make Today Count) and care tremendously about investing in our high-performers.

Join us in building the future of ecommerce logistics and in doing the work of our lifetime!

About Gem.com

Industry
Founded
2013

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