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As part of the Tableau Center of Excellence (CoE), this role is pivotal in connecting Product, Sales, and Customers to drive the next chapter of analytics growth across Salesforce. The Senior Director of Global Solution Engineering (SE) COE serves as a bridge between innovation and execution — ensuring that Tableau's product capabilities are deeply understood, effectively demonstrated, and strategically positioned to meet customer needs. This leader will scale a world-class pre-sales organization, strengthen alignment across Core Solutions Engineering and Product teams, and elevate how Tableau's value is brought to life for customers around the world.
This role also manages other leaders and oversees a portfolio of diverse, specialized teams whose collective mission is to build the capabilities, programs, and assets that enable the broader SE organization to operate at scale — with a relentless focus on innovation, efficiency, and building for the future of Solution Engineering.
Own and lead the Global SE COE strategy, establishing a world-class presales practice that scales across all regions and segments
Act as the primary technical leader within the Tableau CoE and field organization, ensuring all technical requirements are addressed in collaboration with Core Solutions, Sales, and Product teams
Work alongside Solutions leaders and ICs to provide high-level and detailed product demonstrations, technical presentations, and proofs of concept (PoCs) for prospects and customers
Develop and standardize SE methodologies, discovery frameworks, demo best practices, POC playbooks, and technical win strategies
Collaborate closely with Product and Engineering teams to understand new product developments and share customer feedback to influence future roadmap decisions
Ensure alignment between customer technical requirements and Salesforce analytics capabilities, advocating for the best possible outcome for each prospect
Partner with Product Marketing and Sales Enablement to develop collateral, training, and tools that support the sales process
Lead initiatives to improve demo environments, technical documentation, and pre-sales enablement to streamline the sales cycle
Build and maintain a library of reusable assets — demos, technical accelerators, industry-specific solutions, and competitive battle cards
Champion the development of scalable assets, programs, and frameworks that increase the leverage and effectiveness of the field SE organization
Partner across Sales, Product, Enablement, and other cross-functional teams to identify opportunities to accelerate growth and reduce friction in the GTM motion
Define, track, and report on KPIs for the SE COE including technical win rates, POC velocity, demo quality scores, and field readiness metrics; leverage data to identify areas for process improvement
Lead a team of managers and senior individual contributors across multiple distinct functions, fostering a culture of collaboration, excellence, and continuous improvement
Develop and retain top talent at all levels — from emerging contributors to senior technical leaders — creating clear pathways for growth and recognition
Represent your teams' work in executive forums, QBRs, and cross-OU planning conversations, translating program outcomes into business impact
Foster a culture of innovation, collaboration, and continuous improvement within the global SE community
Operate with a founder's mindset — willing to build new things, iterate quickly, and make resourcing tradeoffs in service of the bigger picture
Significant experience in Solution Engineering, presales, technical consulting, or a closely related customer-facing technical discipline, with at least 5 years in a leadership role
Proven track record of leading leaders and managing multi-functional teams with diverse responsibilities
Proven experience building or scaling a Center of Excellence, enablement function, or presales practice in a B2B SaaS or enterprise software environment
Deep expertise in the data, analytics, and BI market — strong understanding of Tableau, SaaS products, Salesforce C360 solutions, and related technologies strongly preferred
Ability to operate strategically while staying close enough to the work to be credible with senior technical talent
Strong program management skills with the ability to drive multiple initiatives across a global, matrixed organization
Excellent communication and presentation skills — ability to simplify complex technical concepts for non-technical audiences and present confidently to C-suite and large SE audiences
Strong problem-solving skills and a customer-centric approach
A genuine passion for building — programs, assets, teams, and careers
Analytical mindset with experience using data to measure and improve field performance
Comfort with ambiguity and the organizational agility to adapt as business needs evolve
Ability to work effectively in a fast-paced, high-growth environment; willingness to travel as needed to support sales engagements
MBA or equivalent business/technical experience preferred
