eBay

Sr. Director, Scale & Enablement

eBay$256K — $342K *
Consumer Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years in product design, design systems, or related fields
  • 8+ years leading high-performing multidisciplinary teams
  • Proven experience building impactful platforms or systems at scale
  • Strong understanding of UX research operations and integration
  • Exceptional communication and storytelling skills to align large organizations
  • Experience leveraging AI and emerging technologies to enhance workflows

Responsibilities

  • Establish a clear design vision for scalability across eBay
  • Build cohesive strategy integrating Design Systems and Research Systems
  • Identify opportunities to enhance product experience quality
  • Lead development of scalable design systems and internal platforms
  • Drive adoption of design standards within product teams
  • Advance the integration of design and engineering through modern tooling
  • Partner with leadership to influence roadmaps and ensure foundational design enablement

Benefits

  • Comprehensive medical and financial benefits
  • 401(k) eligibility
  • Paid time off including parental leave
  • Target bonuses and stock options based on performance
Full Job Description
About the Team and the Role

Scale & Enablement is a critical pillar within eBay Design, serving as the force multiplier for how design delivers impact across the company. As a member of the Design Leadership team, this role operates at the intersection of systems, tooling, and organizational capability-ensuring that design at eBay is not only high quality, but fast, scalable, and deeply integrated into how we build products.

This team brings together Customer Technology, UX Research Systems, Design Technology, and Design Systems into a unified platform strategy. Its mandate is to enable designers, researchers, and cross-functional partners to move with speed and clarity-turning design from a function into an organizational capability. Scale & Enablement defines how we build-creating the infrastructure, systems, and workflows that make great experiences possible at scale.

As Sr. Director, you will define and drive this vision-building the platforms, systems, and teams that unlock step-change improvements in velocity, consistency, and quality across eBay.
Responsibilities

You will translate platform strategy into durable systems and measurable impact across the organization:

Define and Drive Design at Scale
  • Establish a clear vision for how design operates at scale across eBay-spanning systems, tooling, data, and workflows
  • Build a cohesive strategy across Design Systems, Design Tech, Customer Technology, and Research Systems
  • Identify and unlock opportunities to dramatically increase speed, consistency, and quality of product experiences

Build Platforms, Not Projects
  • Lead the development of scalable design systems, shared services, and internal platforms that enable teams to move faster with confidence
  • Drive adoption of design systems and standards across product teams, ensuring coherence across the ecosystem
  • Invest in infrastructure that enables reuse, automation, and intelligent workflows (including AI-assisted design and research)

Accelerate Through Technology and Data
  • Advance the integration of design and engineering through modern tooling, pipelines, and shared frameworks
  • Establish systems that connect research insights, customer data, and design decisions into a continuous feedback loop
  • Champion the use of AI and emerging technologies to transform design and research workflows

Lead and Scale High-Impact Teams
  • Build and lead a multidisciplinary organization across Design Systems, Design Technology, and Research Systems
  • Attract, develop, and retain senior talent, creating a culture of ownership, craftsmanship, and operational excellence
  • Set a high bar for execution while enabling teams to operate autonomously and effectively

Drive Cross-Functional Alignment and Adoption
  • Partner closely with Product, Engineering, Data, and Marketing leadership to embed systems and practices into how teams build
  • Influence roadmaps and technical strategy to ensure design enablement is foundational, not additive
  • Align stakeholders around shared standards, metrics, and ways of working
What you will accomplish:

Success in this role is measured by organizational transformation and leverage. You will
  • Enable step-function improvements in speed to market and iteration velocity
  • Establish coherent, scalable systems that unify the eBay product experience
  • Increase adoption and impact of design systems and shared platforms across teams
  • Create a connected ecosystem of tools, data, and insights that informs better decisions
  • Elevate design from a discipline to an organizational capability embedded in how eBay builds
Requirements
  • Proven people leader with experience building, managing, and scaling high-performing, cross-functional teams
  • 15+ years of experience in product design, design systems, design technology, or related fields
  • 8+ years leading and scaling multidisciplinary teams, including senior leaders
  • Proven track record of building platforms, systems, or infrastructure that drive impact at scale
  • Deep experience with design systems, design tooling, and/or design engineering
  • Strong understanding of UX research operations and systems and how insights integrate into product development
  • Demonstrated ability to operate at executive level, influencing strategy, roadmaps, and investment decisions
  • Experience driving cross-functional alignment across Product, Engineering, and Data organizations
  • Strong systems thinking: ability to connect people, process, and technology into cohesive solutions
  • Experience leveraging AI and emerging technologies to improve workflows and outcomes
  • Exceptional communication and storytelling skills, with the ability to align large organizations


Additional Details

The base pay range for this position is expected in the range below:
$256,800 - $342,800

Base pay offered may vary depending on multiple individualized factors, including location, skills, and experience. The total compensation package for this position may also include other elements, including a target bonus and restricted stock units (as applicable) in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as PTO and parental leave). Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employees will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Remote roles are not eligible for U.S. visa sponsorship.

About eBay

As a leader in automotive ecommerce, eBay Motors brings you millions of potential customers. Our new simplified listing plans give you unmatched levels of customization and control. So whether you're listing twenty cars a month or an entire lot, you know you're getting the value that you deserve.

eBay Careers

Joining eBay’s dynamic team offers more than just job opportunities; it’s a chance to be part of a global marketplace that values innovation, leadership, and diversity. As a leader in online retail, eBay provides a platform where ambitions flourish and career growth is fostered through comprehensive diversity training and professional development. Work You’ll Do At eBay, we empower you to drive your career path forward with a range of employment options, from internships to full-time positions. Our culture thrives on innovation and the pursuit of excellence in the digital commerce landscape. By joining our team, you’ll collaborate with skilled professionals who are adept at blending technology and creativity to achieve high-impact results. Explore eBay’s Diverse Opportunities Whether you’re starting out with an internship or seeking a leadership role, eBay’s global presence offers vast opportunities for professional growth and networking. Our commitment to diversity and inclusive culture allows every team member to feel valued and motivated. Innovate and Lead At eBay, every position contributes to our mission of creating a more connected and seamless e-commerce experience. We encourage our team to lead projects that challenge the status quo and promote innovation. With eBay, you’re not just filling a role; you’re part of a pioneering company that’s continually reshaping the world of online retail. Benefits and Growth eBay is dedicated to the well-being and development of our employees. We offer competitive benefits, leadership training, and opportunities for career advancement. Investing in our team’s growth is paramount, as they are the driving force behind our success. Join Our Team Ready to take the next step in your career? Explore the job opportunities at eBay where your skills and creativity can shine. We are hiring individuals who are passionate, curious, and eager to drive change in the e-commerce industry. Stay Connected Keep up to date with the latest career tips, company news, and industry insights available through our eBay Careers Blog. Personalize your experience by subscribing to job alert emails that match your career interests and skills. Apply Now Start your journey with eBay today. Search open positions that align with your professional aspirations and submit your resume. Our interview process is designed to understand your capabilities and potential to grow with us. Join eBay and be part of a team that’s committed to creating impactful change in the marketplace. Discover the opportunities waiting for you at eBay – a place where your career can thrive in an environment of innovation and leadership.
Learn more about eBay
Size
10,800 employees
Market Cap
$21.7 billion
Industry
Net Income
$5.6 billion
Founded
1995
5 Year Trend
+2.3%
Revenue
$10.7 billion
NASDAQ

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