Job DescriptionThe Sr Dir, Nursing 1 is responsible for a variety of duties related to the management and operations of the various patient care departments including but not limited to managing clinical nursing practice and patient care delivery, and institutional compliance with professional, regulatory and government standards of care. Relies on extensive experience and judgment to accomplish responsibilities. A wide degree of creativity and latitude is expected and leads and directs the work of others.
ResponsibilitiesJob Standards and Performance Expectations- People: This will have been satisfactorily performed when...
- All new team members are selected using the approved team-staffed, behavioral-based interviewing process, attend general orientations, and are provided department orientation, culture assimilation assistance/Onboarding, and Initial Competency Checklist timely.
- A comprehensive team member communication and engagement plan is developed and followed, incorporating at minimum rounding on all shifts, monthly staff meetings, staff involvement in planning and quality improvement activities recognition events performance and career coaching cascade learning from hospital leadership meetings, and bulletin boards.
- Team Culture effectiveness is assessed at least annually and compared to high performance benchmarks, action plans are developed, PDCA follow-through is documented, and measurable improvement is achieved.
- Disruptive Behavior that can degrade a culture of respect and safety are identified, reported, and effective corrective action is taken timely.
- Service: This will have been satisfactorily performed when...
- Patient satisfaction scores for areas of responsibility minimally achieve 75th percentile, ideally 90th percentile for 9 of 12 reporting periods.
- Team member satisfaction scores for areas of responsibility minimally achieve 75th percentile, ideally 90th percentile.
- Minute surveys for areas of responsibility reflect consistent pattern of physician satisfaction, with any concerns followed up on timely.
- Standards of Performance for all required forms of rounding are consistently met.
- Quality/Safety: This will have been satisfactorily performed when...
- Core measure goals/quality indicators are consistently achieved in areas of responsibility.
- Performance data elements of concern, incidents/sentinel events, new regulatory requirements, new technology, medical advances, low volume/high risk procedures, etc. are systematically reviewed, staff competency training is regularly planned and delivered to 100% of staff (ideally in actual patient situations) considering the special attributes of patient populations served (if applicable), and the impact of the training is tracked.
- Regulatory agency surveys and mock surveys reveal no deficiencies to their standards.
- Stewardship: This will have been satisfactorily performed when...
- Annual goals, objectives, and action plans reflect and actualize FMOLHS and SFMC strategic and annual plans, initiatives and challenges.
- Annual budget and budget performance achieve SFMC staffing and supply utilization/inventory benchmarks/standards.
- All contributions of areas of responsibility to patient throughput are identified, quantified, and benchmarked, with action plans to optimize developed, approved, implemented, and made subject to regular PDCA review.
- Department operational and/or clinical policies and procedures for areas of responsibility are reviewed annually and updated as needed.
- Input for financial feasibility of new capital expenditures is provided and well-justified, well thought out financial feasibility for new capital expenditures so that new capital ventures meet or exceed expectation for new business and returns.
- Growth: This will have been satisfactorily performed when...
- Market share for revenue services is monitored, environmental assessments and critical factor analyses are conducted, and plans for market share growth are developed, approved, implemented, and made subject to regular PDCA process review.
- Opportunities for SFMC to enhance community health, wellbeing, security, wealth and/or productivity within the precepts and resources of its ministry are sought through a significant personal commitment of this incumbent to reaching out and engaging in health-related community events, service organizations, etc. When practical opportunities are identified, incumbent follows through with discussions, proposals/business plans, etc., to assure that opportunity is given due consideration.
- A working relationship with physicians and peers is maintained providing knowledge and insight that actively pursues new business growth and development at all times.
- Other Duties as Assigned: This will have been satisfactorily performed when...
- Other duties as assigned are completed.
- Actively participates in performance improvement committees or projects as needed.
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QualificationsExperience - 7 years of experience in related discipline
Education - Bachelor's Degree in Nursing
Training- Per License Requirements
Special Skills - Excellent computer skills, interpersonal & human relations skills and oral & written communication skills; good problem solving & critical thinking skills and time management/prioritization skills; good organizational skills proficiency with hospital software programs.
Licensure - RN
