Sr Director, Infrastructure & Operations

Valleywise Health System

$143K — $212K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Information Technology, Computer Science, Healthcare Administration, Business or related field required.
  • Preferred Master's Degree (MBA, MHA, MS, or similar).
  • 12+ years of progressive leadership in enterprise technology or digital services.
  • 5+ years in a Director-level role in complex or regulated settings.
  • Experience with multi-site healthcare or complex organizations is a plus.

Responsibilities

  • Provide leadership and oversight for technology services within the healthcare system.
  • Translate strategic goals into actionable technology initiatives.
  • Ensure secure, reliable, and high-performing IT service delivery.
  • Collaborate with operational and clinical leaders to improve technology capabilities.
  • Lead multiple teams and directors across IT disciplines to enhance operational performance.
  • Manage financial stewardship and accountability in assigned areas.
  • Guide enterprise initiatives aligned to patient care and operational efficiency.

Benefits

  • Remote work flexibility.
  • Opportunity to influence technology strategy in healthcare.
  • Collaboration with senior leadership and multidisciplinary teams.
  • Engagement in digital innovation and regulatory compliance initiatives.
Full Job Description
The Senior Director of Infrastructure and Operations provides strategic and operational leadership for the organization's enterprise technology environment, ensuring secure, reliable, scalable, and high-performing infrastructure services that support clinical, business, and digital operations. This leader is accountable for infrastructure strategy, cloud and on-premises operations, network services, telecommunications, end-user support, disaster recovery, operational resilience, and service excellence. The role partners closely with cybersecurity, applications, clinical informatics, data, and business leaders to modernize platforms, strengthen reliability, and deliver an exceptional technology experience across the enterprise.

Annual Salary Range: $143,915.20 - $212,284.80

Remote position

Qualifications

Education:
  • Bachelor's Degree in Information Technology, Computer Science, Healthcare Administration, Business, or related field required.
  • Master's Degree (MBA, MHA, MS, or related field) preferred.

Experience:
  • 12+ years of progressive leadership experience in enterprise technology or digital services is required.
  • 5+ years in Director-level leadership within a complex or regulated environment is required.
  • Experience supporting multi-site healthcare or similarly complex organizations preferred.
  • Demonstrated success leading enterprise initiatives, managing budgets, and overseeing managers and multidisciplinary teams.

Knowledge, Skills & Abilities:
  • Strategic Implementation
  • Enterprise Service Delivery
  • Governance & Risk Management
  • Financial & Operational Management
  • Stakeholder Partnership
  • Organizational Leadership
  • Change Management
  • Performance Accountability

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