Verizon Communications

Sr Dir Retail

Verizon Communications$160K — $279K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent work experience
  • 6+ years of relevant experience in a leadership role
  • Proven experience leading diverse and geographically dispersed teams
  • Ability to drive solutions within tight timelines
  • Experience developing strategic visions for brand and business growth
  • Demonstrated ability to manage multiple projects simultaneously
  • Strong communication skills with senior-level executives and across cultures

Responsibilities

  • Lead Retail sales efforts and overall store distribution strategy
  • Develop staff and enhance employee engagement across Retail channels
  • Ensure compliance with Business Code of Conduct and Sales Compensation Plan
  • Implement initiatives to drive business performance
  • Oversee financial reporting and manage operating budgets for stores
  • Analyze sales performance data and develop actionable plans
  • Address customer retention issues through cross-functional collaboration

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Short and long-term disability and life insurance options
  • Matched 401(k) savings plan
  • Up to 15 days of vacation per year, increasing with service
  • Tuition assistance and adoption assistance programs
  • Paid parental leave and personal days
  • Opportunities for premium pay including overtime and shift differentials
Full Job Description
What you’ll be doing...

As a Director of all our store distribution, you’ll be responsible for leading Retail sales efforts.

  • Staffing/Employee Relations and Development: Developing staff and leading the sales and experience efforts across our Retail channels.

  • Developing and fostering leadership qualities in your direct reports to motivate and coach their teams to achieve high performance results.

  • Ensuring channel compliance with Business Code of Conduct and Sales Compensation Plan.

  • Rolling out initiatives that will help drive all aspects of the business (e.g., abandon carts, digital partnership, 5G plan).

  • Monitoring financial reporting and manage operating budgets and sales reporting for all stores in your assigned area.

  • Analyzing reports / sales results and develop action plans designed to increase sales productivity.

  • Evaluating customer retention issues to identify opportunities to work cross-functionally with other channels.

  • Serving as a senior management escalation point for customer issues.

  • Fostering a culture where the employee experience consists of purpose-driven behaviors which enable engagement while mitigating risk.

  • Leading and communicating with teams as appropriate to ensure that deliverables are executed and best practices are shared across teams.

  • Leading geographically dispersed teams and facilitating meetings, evaluating issues, providing solutions, and driving results against pressing timelines.

  • Creating a clear strategic vision and the actionable steps necessary to execute that vision.

  • Communicating with senior-level executives regarding complex ideas and processes.

What we’re looking for...

You’ll need to have:

  • Bachelor’s degree or four or more years of work experience.

  • Six or more years of relevant work experience.

  • Experience leading geographically dispersed and diverse teams with varying levels of employees and positions.

  • Experience facilitating meetings, evaluating issues, providing solutions, and driving against tight timelines.

  • Experience creating a clear strategic vision, including short and long-term brand and business growth strategies, and the actionable steps necessary to execute against that vision.

  • Experience organizing, negotiating, and developing staff while adhering to operational models.

  • Experience meeting deadlines and managing multiple projects simultaneously.

  • Experience communicating with senior-level executives and across different cultures, including communicating complex ideas and processes in a simplified manner to those unfamiliar with the material.

Even better if you have:

  • A Master’s degree.

  • Seven or more years of management experience in a sales environment.

  • A history of strong performance in a results-driven environment.

  • Strong interpersonal and team building skills, including the ability to build trust-based relationships and manage effectively.

  • The ability to take a structured approach to problem solving, keeping process-driven issues front of mind.

  • The ability to thrive in a dynamic, fast-paced, and customer and team-oriented work environment.

  • The ability to foster a work culture composed of purpose-driven behaviors which enable engagement while mitigating risk.

  • The ability to execute a streamlined communication approach to maintain transparency as appropriate.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working
In this hybrid role, you'll have a defined work location that includes working from home and a minimum of three days per week in the office, which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

Scheduled Weekly Hours
40

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is a commission based position with the potential to earn more. For part-time roles, your compensation will be adjusted to reflect your hours.

The annual salary range for the New York location(s) listed on this job requisition based on a full-time schedule is: $160,000.00 - $279,000.00.

About Verizon Communications

MCIS delivers wireless links, turn-key systems, broadband leases, and system maintenance.

Verizon Communications Careers

Join the vibrant team at Verizon Communications, a global leader in technology and communications, where innovation meets purpose. Our diverse and inclusive culture champions forward-thinking and offers a plethora of job opportunities that cater to enhancing your professional growth and career trajectory. Work You’ll Do At Verizon Communications, you will be part of a dynamic team that is at the forefront of driving digital transformation in the telecommunications industry. Our commitment to diversity and innovation is not just about staying competitive but fostering an environment where all employees can thrive. Lead with Innovation Embrace the opportunity to work on groundbreaking projects that redefine how people connect. Verizon is not just a company; it's a community of leaders and innovators. With over tens of thousands of employees worldwide, our leadership is committed to providing a platform where skills and ideas converge to create impactful solutions. Join Our Inclusive Team Verizon’s commitment to diversity and inclusion is integral to our company’s ethos. We believe in empowering our team members by providing them with the tools, resources, and support they need to succeed. This includes comprehensive benefits, diversity training, and opportunities for professional development. Explore Career Opportunities Whether you’re looking for a full-time position, an internship, or a leadership role, Verizon offers a range of employment options to match your career ambitions. Our team is hiring creative and solution-driven professionals who are eager to learn and grow. Networking and Professional Growth Advance your career with Verizon’s unmatched opportunities for professional growth. Engage in networking events, leadership programs, and training sessions designed to hone your skills and expand your industry knowledge. Internship Programs Kickstart your career with a Verizon internship. Gain hands-on experience, work with seasoned professionals, and understand the inner workings of one of the world’s leading tech companies. Our internships offer a unique insight into our company culture and operations, setting a solid foundation for your career. Benefits and Culture At Verizon, we prioritize the well-being of our team members. Enjoy a comprehensive package of benefits that supports both your professional and personal life. Our culture promotes work-life balance, employee wellness, and continuous learning. Stay Connected Join Our Team Explore the various job opportunities at Verizon Communications and find the position that best suits your skills and interests. We are looking for passionate, curious, and innovative team players. Keep Up to Date Stay informed with the latest career tips, insider perspectives, and industry-leading insights—all from the people who work here. Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Verizon Communications. Join Verizon Communications today and be part of a team that values leadership, innovation, and diversity. Shape your future in an environment where your work makes a real impact.
Learn more about Verizon Communications
Size
118,400 employees
Market Cap
$164.4 billion
Industry
Net Income
$17.8 billion
Founded
1983
5 Year Trend
+1.2%
Revenue
$128.2 billion
NASDAQ

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