Support Center - Irving

The Sr DevOps Engineer is part of the DevOps team responsible to manage our infrastructure on GCP, collaborate with application developers to automate and expedite the testing, release, and deployment of applications into a runtime environment in a timely and dependable manner. The ideal candidate will have a deep understanding of cloud infrastructure and experience with automation and deployment tools. You will work closely with the development and operations teams to design and implement infrastructure solutions that are scalable, secure, and highly available.

Major Activities

• Responsible for managing capacity across public and private cloud resource pools, including automating scale-down/-up of environments
• Improve cloud product reliability, availability, maintainability, and cost/benefit—including developing fault-tolerant tools to ensure general robustness of the cloud infrastructure
• Design and implement CI/CD pipeline elements to provide automated compilation, assembly, and testing of containerized and non-containerized components
• Design and implement infrastructure solutions on GCP that are scalable, secure, and highly available
• Automate infrastructure deployment and management using tools like Terraform, Ansible, or equivalent
• Create and maintain CI/CD pipelines for our applications
• Monitor and troubleshoot system and application issues to ensure high availability and reliability
• Work closely with development teams to identify and address infrastructure issues
• Collaborate with security teams to ensure infrastructure is compliant with company policies and industry standards
• Participate in on-call rotations to provide 24/7 support for production systems
• Continuously evaluate and recommend new technologies and tools to improve infrastructure efficiency and performance
• Mentor and guide junior DevOps engineers

Other duties as assigned

Minimum Education

• Bachelor’s or Master’s degree in Computer Science or a related field

Minimum Special Certifications or Technical Skills

• Proficient in at least two or more software languages (e.g. Python, Java, Go, etc.) with respect to designing, coding, testing, and software delivery.
• In-depth understanding of Google's product technology and underlying architectures by troubleshooting, reproducing, determining the root cause for customer-reported issues, and building tools for faster diagnosis.
• Hands-on experience with Google Cloud Platform (GCP) and its services such as Compute Engine, Cloud Storage, Kubernetes Engine, Cloud SQL, Cloud Functions, etc.
• Strong understanding of infrastructure-as-code principles and tools such as Terraform, Ansible, or equivalent
• Experience with CI/CD tools such as Jenkins, GitLab CI, or equivalent
• Strong understanding of networking concepts such as DNS, TCP/IP, and load balancing
• Excellent problem-solving and troubleshooting skills
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Experience in Agile, DevOps, and secure coding practices

Minimum Type of Experience the Job Requires

• At least 5 years of experience in DevOps or infrastructure management

Other

• Must have strong verbal and written communication skills
• GCP Professional Cloud DevOps Engineer certification is preferred.

Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.