Scotiabank

Sr. Delivery Manager (Salesforce)

Scotiabank$100K — $130K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in software delivery practices
  • Strong knowledge of Agile methodology, ideally with CSM/PSM certification
  • Excellent software development experience, preferably as a software developer
  • Good understanding of release and change management processes
  • Strong verbal and written communication skills
  • Ability to work independently with minimal supervision
  • Creative and motivated, with strong problem-solving skills

Responsibilities

  • Lead the delivery of complex projects involving multiple cross-functional teams
  • Manage project schedules, budgets, and cost estimation processes
  • Track and manage project risks, issues, and action items
  • Mitigate team impediments to ensure effective completion of work
  • Provide clear communication and conflict resolution with stakeholders and executives
  • Deliver regular standardized reporting on team performance metrics
  • Coordinate compliance and readiness activities with relevant teams

Benefits

  • Focus on diversity, equity, inclusion, and allyship in the workplace
  • Commitment to accessibility and workplace accommodations
  • Upskilling opportunities through online courses and tuition assistance
  • Competitive rewards including benefits starting on day one and flexible vacation policy
  • Dynamic work environment with team collaboration spaces and amenities
  • Community engagement programs available to all employees
Full Job Description
Requisition ID: 258830

As a Delivery Lead, you will ensure the successful delivery of software solutions within Canadian Digital Banking. You will lead and support Agile scrum teams (Product, Engineering, Design, Analytics) and ensure the Agile methodology and principles are executed effectively. You will identify, escalate and remove release and team impediments. You will also manage the budget, schedule, risks, issues, reporting and governance of projects and production related activities.

Is this role right for you? In this role, you will:

  • Take the lead in delivering complex projects with stakeholders that span multiple cross-functional teams.
  • Manage cost and effort estimation process, project schedule and budget.
  • Track and manage project risks, issues, action items and key decisions.
  • Mitigate risks and make sure the team is unblocked and can effectively complete their work.
  • Provide stakeholder and executive communication, conflict resolution, negotiation and relationship building.
  • Provide regular, standardized reporting for team performance: velocity, stories completed, project status.
  • Communicate with other teams to track and manage dependencies between teams.
  • Coordinate compliance and readiness procedures (Ex. Operational Readiness) with associated teams (Ex. Release Engineering, Security, etc.).
  • Lead and support Agile scrum teams.
  • Take the lead in resolving production problems and deployment of bug fixes.
  • Assist in architecture and designs of solutions.
  • Assist Senior Management with various tasks such as creation of roadmaps, resource and capacity planning, team coordination, etc.


Do you have the skills that will enable you to succeed in this role? We'd love to work with you if you have:

  • Highly technical and curious.
  • Excellent software development experience; preferably as software developer.
  • Demonstrated strong knowledge of Agile methodology while delivering complex IT projects. Ideally has Certified Scrum master certification (CSM / PSM).
  • 5+ years' experience and good knowledge and understanding of software delivery practices, disciplines, tools, and methodologies.
  • Must have good understanding of release management and change management processes.
  • Must have strong verbal and written communication skills.
  • The incumbent must be a creative, self-starting, results-oriented, and highly motivated.
  • Ability to work in cross functional teams.
  • Should work with minimal supervision.
  • Possess good problem-solving skills.

What's in it for you?

  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one.
  • Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration.
  • Community Engagement - No matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
5 Year Trend
+7%
NASDAQ

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