IHG

Sr. Data Scientist, HICV Predictive Analytics

IHG$119K — $155K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's or Master's degree in a quantitative field or equivalent experience
  • 5-8 years of data science experience with proven business impact
  • Advanced proficiency in Python and SQL for complex data operations
  • Strong experience with machine learning frameworks like scikit-learn and TensorFlow
  • Experience deploying models in cloud environments such as GCP and AWS
  • Expertise in causal inference and experimental design
  • Strong communication skills for conveying technical concepts to non-technical stakeholders

Responsibilities

  • Lead end-to-end development of AI/ML models from design to optimization
  • Translate business needs into data science solutions for HICV
  • Design and execute A/B and multivariate testing frameworks
  • Operationalize models for real-time and batch processing
  • Ensure data governance and model explainability
  • Collaborate in cross-company governance and performance monitoring

Benefits

  • Hybrid work structure with three days in the Atlanta office
  • Comprehensive medical, dental, and vision insurance
  • 401K retirement plan with company contributions
  • Paid time off for vacation and personal needs
  • Additional employee benefits including potential bonus pay
Full Job Description
Job Description

The Senior Data Scientist is a dedicated role supporting IHG's strategic partnership with Holiday Inn Club Vacations (HICV), responsible for leading the design, development, deployment, and ongoing operation of predictive and prescriptive AI/ML models.

Operating within a joint IHG-HICV delivery model, this role partners closely with business and technical stakeholders to deliver scalable, explainable, and production-ready solutions. The role leverages an iterative, test-and-learn methodology to continuously enhance model performance and drive measurable business impact.

Your day to day

  • Lead the end-to-end development and lifecycle management of predictive and prescriptive AI/ML models, from design through deployment and continuous optimization.
  • Translate business objectives into scalable data science solutions, partnering with HICV stakeholders to improve key outcomes such as conversion, engagement, and activation.
  • Design and execute experimentation frameworks (e.g., A/B and multivariate testing) to evaluate impact and optimize performance against defined KPIs.
  • Operationalize models into production environments, enabling real-time and batch scoring, and integrating outputs into key workflows (e.g., contact center routing, survey targeting, package activation).
  • Ensure strong data governance, documentation, and model explainability, including clear definitions of inputs, features, methodologies, and outputs, while maintaining compliance with privacy and regulatory standards.
  • Collaborate within a joint IHG-HICV governance model, contributing to steering committee reviews, prioritization, and ongoing performance monitoring and enhancement.


What we need from you

  • Bachelor's or Master's degree in a quantitative field (e.g., mathematics, statistics, data science), or equivalent relevant experience
  • 5-8 years of data science experience with demonstrated delivery of business impact
  • Advanced proficiency in Python and SQL (including complex queries, stored procedures, and performance optimization)
  • Strong experience with machine learning frameworks (e.g., scikit-learn, XGBoost, TensorFlow, PyTorch; familiarity with LLM frameworks is a plus)
  • Experience deploying models in cloud environments (e.g., GCP AI Platform/Vertex AI, AWS SageMaker)
  • Expertise in causal inference, optimization techniques, and experimental design
  • Experience with MLOps frameworks, including model deployment, monitoring, and lifecycle management
  • Strong understanding of business impact modeling (e.g., ROI, LTV, incrementality)
  • Solid grounding in statistical modeling (e.g., regression, time series, propensity modeling)
  • Strong feature engineering and data preparation practices
  • Strong problem-solving skills and business acumen
  • Ability to communicate complex analytical concepts to non-technical stakeholders
  • Attention to detail with a focus on governance and documentation
  • Experience operating in cross-company or client-facing delivery models preferred


Location - Our hybrid work structure is an expectation of three (3) days a week in the Atlanta office. This expectation may be adjusted to evolve with the changing needs of the business.

The salary range for this role is $119,000.00 to $155,000.00. This role is also eligible for bonus pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401K, and other benefits to employees.

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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