Assistant General Manager

Sugar Mountain

$80K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of experience in high-volume and fine dining settings, ideally as AGM or in a similar leadership role.
  • Ability to connect with guests and navigate premium offerings with confidence.
  • Flexibility to step into various front-of-house roles and demonstrate leadership by example.
  • Strong grasp of restaurant financials, including labor and cost management.
  • Excellent communication skills, fostering trust at all levels within the team.
  • Reliable and adaptable in a fast-paced environment.
  • Passion for personal growth and the development of others.

Responsibilities

  • Lead as Manager-on-Duty, ensuring an exceptional guest experience during each shift.
  • Inspire and develop a high-performing front-of-house team through active coaching.
  • Execute smooth shifts, demonstrating strong awareness and leadership from opening to closing.
  • Manage labor and scheduling with a focus on team and financial success.
  • Drive sales by leveraging deep product knowledge and creating genuine connections with guests.
  • Assist in maintaining a quality beverage program through effective inventory and cost control.
  • Resolve guest issues efficiently and thoughtfully, maintaining service standards.
  • Communicate relevant performance insights and team dynamics to the General Manager.

Benefits

  • Medical, dental, vision, and life insurance coverage.
  • 15 days of paid time off plus 9 paid holidays annually.
  • 401(k) plan with company matching contributions.
  • Opportunity to be part of a community-focused organization through the Beecher’s Foundation, which promotes healthy eating education.
Full Job Description
We9re looking for a high-energy Assistant General Manager who leads from the floor, develops people, and drives a strong, service-focused culture.

This role partners closely with the General Manager to deliver an exceptional guest experience while driving sales, team performance, and operational consistency. You9ll lead day-to-day execution, coach and develop the front-of-house team, and ensure our standards are consistently met.

What You9ll Do
  • Lead from the floor as Manager-on-Duty, setting the tone for service and owning the guest experience each shift
  • Inspire a high-performing team by modeling great hospitality and holding a high bar
  • Coach and develop your FOH team in the moment recognizing wins and addressing gaps in real time
  • Run smooth, confident shifts from opening to closing with strong floor awareness and leadership
  • Manage labor and scheduling with an eye on both team experience and financial performance
  • Drive sales through deep product knowledge and genuine guest connection
  • Partner on a best-in-class beverage program, supporting inventory, ordering, and cost control
  • Maintain a clean, organized, and polished environment across every space
  • Step in to resolve guest issues quickly and thoughtfully
  • Keep the GM informed by sharing insights on performance, team dynamics, and areas for improvement
  • Bring Sugar Mountain9s values to life in how you lead and show up every day


What You Bring
  • Experience leading in a high-volume and fine dining environment (2+ years as an AGM or similar)
  • A natural ability to connect with guests and confidently guide them through premium offerings (wine, Wagyu)
  • Comfort stepping into any FOH role and leading by example
  • Strong understanding of restaurant financials, including labor and cost management
  • Clear, confident communication. You build trust up, down, and across the team
  • Flexibility and reliability in a fast-paced environment
  • A genuine desire to grow, develop others, and be part of something great


Compensation & Benefits

The starting salary range for this position is between $80,000 - $95,000 per year, plus an annual bonus plan. Actual compensation will be determined by skills, experience, and relevant education or training.

We offer medical, dental, vision and life insurance premiums, along with 15 days paid time-off, 9 paid holidays, and a 401(k) plan with a company match.

Commitment to Our Communities:

Sugar Mountain has created the Beecher9s Foundation, a non-profit funded by a portion of sales from companies under the Sugar Mountain umbrella. Aimed at educating people about the prevalence of food additives and their possible health risks, the Foundation is about giving people the tools they need to make healthy eating choices for life.

We are committed to building a staff that includes individuals from different cultural backgrounds, genders, ages, sexual orientation, and physical abilities. We strive to create a team that reflects the diversity of the communities we work in.

Sugar Mountain is a tobacco-free company.

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