8 years in facility management within data center operations or related fields.
6+ years managing infrastructure in mission-critical environments.
Bachelor's degree in Electrical/Mechanical Engineering or IT.
Industry certification required (e.g., RCDD, PMP, ITIL).
In-depth understanding of electrical power and cooling technologies.
Ability to work independently and build peer client relationships.
Strong quantitative, qualitative reasoning, and communication skills.
Responsibilities
Lead development of proposals, SOWs, and budgets.
Monitor project schedules and resolve issues.
Provide technical leadership for diverse data center projects.
Collaborate with cross-functional teams to create customer solutions.
Analyze complex problems and develop methods for resolution.
Create detailed technical deliverables and assessments.
Identify improvements for operational and financial efficiency.
Benefits
Work in a dynamic, critical data center environment.
Opportunity for technical leadership across significant projects.
Gain exposure to cutting-edge cooling and electrical technologies.
Engage with cross-functional teams for holistic solutions.
Flexible work schedule, including outside normal hours and on-call support.
Chance to develop metrics for data-driven operational improvements.
Full Job Description
Job Description
Duties:
Has thorough understanding of technical concepts, such as electrical power, single line drawings, various Data Center cooling technologies, Data Center layouts and operations required for efficient Data Center operations
Leads the development of Proposals, SOWs, and budgets
Provide technical leadership on a wide range of Data Center projects including builds, consolidations, moves, capacity upgrades, or closures
Works closely with cross functional teams, such as the network team, to design, deliver, and maintain solutions for internal and external facing customers
Works on extremely complex problems where analysis of situations or data requires an evaluation of intangible variables. Exercises independent judgment in developing methods, techniques and evaluation criteria for obtaining results
Provides guidance to lower level technical personnel but has no formal supervisory responsibility
Prepares project status reports by collecting, analyzing, and summarizing information and trends; recommending actions
Supervise external contractors to ensure work is completed effectively and efficiently per SOW
Identify process based improvements that generate operational and financial efficiencies including the development and presentation of the business case
Communicate impact of major issues including the root cause
Develops and maintain metrics for data driven reporting, analysis, and proactive improvements
Participate in problem solving and process improvement actions related to Data Center operations
Manage own workload and remain accountable, promoting a positive team approach under pressure
Flexible and willing to adjust to new patterns, shift work and responsibilities
Create, maintain and improve operational work instructions
Qualifications
Skills:
Ability to perform tasks with limited supervision
Ability to successfully build and manage peer client relationships
In-depth knowledge and demonstrated experience of Data Center electrical power, cooling technologies, industry related certifications, standards, policies, industrial safety best practices and work regulations (i.e. NFPA) and can understand electrical and mechanical drawings
Strong written and verbal communications
May determine methods and procedures on new assignments. Has created MOP/SOP and trained others on their usage
Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
May provide guidance to lower level professional staff but has no formal supervisory responsibility
Proficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring
Must be willing to work outside normal business hours, including weekends, late nights, holidays and on-call support and able to respond to emergency situations at the data center
Must be comfortable working in a highly critical, fast paced environment shifting priorities
Education
8 years related facility management experience in data center operations (or related electrical, mechanical, or IT Infrastructure Management) with minimum of 6+ years' experience managing data center operations infrastructure in a large scale mission critical environment
BA or BS in Electrical or Mechanical Engineering, Information Technology or equivalent experience
Has at least one Industry related certifications: RCDD, PMP, ITIL, Six Sigma, or related Data Center certification
